What happens when you delete a Stake account
Deleting a Stake account closes your access to the platform and stops you from trading or transferring funds through it. Stake does not use the word "delete"—they call it account closure or deactivation. When you close your account, Stake will freeze your ability to log in, place trades, or move money. Any cash sitting in your account must be withdrawn before closure is complete.
The closure process itself takes a few minutes to request through the app or website, but Stake may take several business days to fully process the closure on their end. During that time, your account exists in a closed state—you cannot use it, but Stake is still handling any final transactions or record-keeping on their side.
If you have open positions (stocks, ETFs, or crypto you currently own), you must sell them before you can close the account. Stake will not close an account that still holds investments. The same applies to cash: if there is money in your account balance, you need to withdraw it first.
Key Takeaways
- You must sell all open positions and withdraw all cash from your Stake account before closure is possible.
- Account closure is requested through the app or website settings, usually under Account or Security, and takes a few minutes to submit.
- Stake processes the closure over several business days, during which your account is frozen but still exists in their system.
- Once closed, you lose access to your trading history and account data, so download or screenshot anything you need for tax records or reference.
Steps to close your account through the Stake app or website
Open the Stake app or log into Stake.com on your browser. Navigate to your account settings—this is usually found by tapping your profile icon or avatar in the bottom right corner of the app, or by clicking your name or account menu at the top right of the website.
Look for a section labeled Account, Settings, or Security. Inside that section, scroll down until you find an option for Close Account, Deactivate Account, or Delete Account. Tap or click it. Stake will show you a confirmation screen that lists what will happen: your account will be closed, you will lose access to your trading history, and any data associated with the account will be removed or archived.
Stake may ask you to confirm your identity or enter your password again. They may also ask why you are closing the account—this is optional feedback and does not affect whether your closure is processed. After you confirm, Stake will send a confirmation email to the address on file. Check that email and click any link or button Stake includes to finalize the request.
Once finalized, your account enters a closed state. You will no longer be able to log in. Stake will complete the closure on their backend over the next few business days.
What to do before you close your account
Before you submit a closure request, sell all stocks, ETFs, or other investments you hold. Open each position in your portfolio, tap or click Sell, enter the number of shares or the full amount, and confirm the sale. Wait for the sale to settle—this usually takes one business day for stocks and may be instant for some crypto assets. Do not close your account until all positions show a zero balance.
Next, withdraw all cash from your account. Go to your account balance or wallet section, select Withdraw, choose your bank account or payment method, enter the amount, and confirm. Stake will send the money back to the bank account or card you used to fund the account. Withdrawals typically take one to three business days to arrive, depending on your bank. Wait until the money has left your Stake account before you request closure.
Download or take screenshots of your transaction history, tax documents, or any statements you may need later. Once your account is closed, Stake may not provide access to this information. If you use Stake for tax reporting, export your year-end statements or 1099 forms before closure. You can usually find these in a Tax Documents or Statements section of the app or website.
What happens to your data and tax records after closure
Stake is required by law to keep records of your trades and account activity for at least six years for tax and regulatory purposes. Even after your account is closed, Stake retains this information in their system. However, you will not be able to access it through your account. If you need tax documents or trade confirmations after closure, you will have to contact Stake's support team and request them directly.
If you received a 1099 form from Stake for the tax year in which you close your account, Stake will still send it to you or your tax professional, even after closure. The form will cover all trades up to the date of closure. Keep your own copies of any tax documents before you close the account, because retrieving them later requires going through support.
Your personal data—name, address, Social Security number, bank account information—will be handled according to Stake's privacy policy. Stake does not immediately delete this data; they archive it as required by financial regulations. If you want to know exactly what data Stake holds and how long they keep it, you can submit a data request through their support contact form.
If you want to reopen your account later
Closing your Stake account is not permanent in the sense that you can create a new account with the same email address or phone number after a waiting period. However, Stake does not automatically reopen a closed account. You will need to sign up as a new user, go through identity verification again, and link a new bank account or payment method.
Your old account data, trading history, and positions will not transfer to the new account. You start fresh. If you think you might want to use Stake again in the future, consider deactivating instead of closing—some platforms allow you to pause an account temporarily without losing access to your history. Check with Stake support to see if this option is available to you.
Troubleshooting: why your account closure may be blocked
The most common reason closure is blocked is that you still have open positions or cash in your account. Stake will not process closure until both are zero. Sell all holdings and withdraw all funds, then try again.
If you have pending transactions—a deposit that has not cleared, a withdrawal in progress, or a trade that has not settled—Stake may block closure until those complete. Wait for pending transactions to finish, then request closure again.
If you have an active dispute, a pending tax inquiry, or an account under review by Stake's compliance team, closure may be delayed or denied. Contact Stake support to find out whether your account has any holds or flags. They can tell you what needs to be resolved before closure can proceed.
If you are locked out of your account and cannot access the settings to request closure, use the Forgot Password or account recovery option to regain access. If that does not work, contact Stake support directly and ask them to close your account. Provide your email address and any identifying information they request.
Frequently Asked Questions
Can I close my Stake account if I have unsettled trades?
No. You must wait for all trades to settle before closure is possible. Stock trades settle in one business day; crypto may settle instantly or within hours. Check your portfolio to confirm all positions are fully settled and show a zero balance, then request closure.
What if I forgot my password and cannot access my account to close it?
Use the Forgot Password link on the Stake login page to reset your password. If you no longer have access to the email address on file, contact Stake support and explain the situation. They can verify your identity and close the account for you without requiring you to log in.
Will closing my account affect my credit score?
No. Stake is a brokerage platform, not a credit provider. Closing your account does not appear on your credit report and has no impact on your credit score. Your credit is only affected by loans, credit cards, and other credit products.
How long does it take for Stake to fully close my account?
The request takes a few minutes to submit through the app or website. Stake then processes the closure over several business days. During this time, your account is frozen and you cannot log in, but Stake is still handling backend tasks. Full closure is usually complete within one week.
Can I download my tax documents after I close my account?
Not through your account—you will no longer have access. Download or screenshot all tax documents, 1099 forms, and transaction history before you close. If you need documents after closure, contact Stake support and request them directly. They can send copies, but this takes longer than downloading them yourself.