Yes, you can create an account on Tickets.com, and it takes about five minutes
Tickets.com allows you to set up an account directly on their website. You'll need a valid email address, a password you create, and basic contact information. Once your account is live, you can save payment methods, view your purchase history, and manage tickets you've bought.
The account itself is free. You pay only when you buy tickets to events. Tickets.com is owned by Ticketmaster and operates as a separate ticketing platform, so your Tickets.com account is different from a Ticketmaster account — you cannot use login credentials from one to access the other.
Key Takeaways
- Go to Tickets.com, click "Sign Up" or "Create Account," and enter your email, a password, and your name to start.
- You must verify your email address by clicking a link Tickets.com sends you before you can buy tickets.
- A Tickets.com account is separate from Ticketmaster, even though the same company owns both platforms.
- You can add payment methods and a billing address to your account once it's created, which speeds up checkout when you buy tickets.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email.
The step-by-step process to sign up
Start at Tickets.com and look for a "Sign Up" button, usually in the top right corner of the page or at the bottom. Click it to open the registration form.
Enter your email address — this is how Tickets.com will contact you about your account and send you tickets. Choose a password that is at least eight characters long and includes a mix of letters, numbers, and symbols if possible. Tickets.com will tell you if your password is too weak.
Fill in your first and last name as they appear on your ID or payment method. Add your phone number if prompted. Then click "Create Account" or "Sign Up." Tickets.com will send a verification email to the address you provided. Open that email and click the verification link within a few hours — if you don't verify within 24 hours, you may need to request a new link.
What happens after you verify your email
Once you click the verification link, your account is active and ready to use. You can now search for events and buy tickets. Tickets.com will log you in automatically after verification.
Before you buy, consider adding a payment method and billing address to your account. Go to "Account Settings" or "Payment Methods" and enter a credit or debit card. You can also add multiple cards if you want options at checkout. This step is optional but saves time when you're buying tickets — you won't have to type your card details every time.
Recovering access if you lose your password
If you forget your password, go to the Tickets.com login page and click "Forgot Password." Enter the email address associated with your account. Tickets.com will send you a password reset link by email within a few minutes.
Click the reset link and create a new password. The link usually works for 24 hours. If you don't see the reset email in your inbox, check your spam or promotions folder — sometimes email providers filter password reset messages. If the link has expired, go back to "Forgot Password" and request a new one.
Differences between Tickets.com and Ticketmaster accounts
Tickets.com and Ticketmaster are both owned by the same parent company, but they operate as separate platforms with separate login systems. An account on one does not work on the other. If you have a Ticketmaster account, you still need to create a separate Tickets.com account to buy from Tickets.com.
Some events are sold through Ticketmaster, others through Tickets.com, and some through both. When you search for an event, the platform will show you which site has tickets available. You may end up needing accounts on both if you buy from both platforms regularly.
What information Tickets.com requires and why
Tickets.com requires your email, a password, and your name to create an account. These are the minimum fields needed to set up your login and send you tickets and order confirmations.
When you buy tickets, Tickets.com will ask for your billing address, phone number, and payment method. This information is used to process your purchase and deliver your tickets. Your email is also used to send you receipts and any updates about the events you've bought tickets for — such as venue changes or cancellations.
Protecting your account after you create it
Use a strong, unique password that you don't use on other websites. If someone gains access to your Tickets.com account, they can buy tickets using your saved payment methods or change your password and lock you out.
Do not share your login credentials with anyone else. If you suspect someone has accessed your account without permission, change your password immediately and review your purchase history for unauthorized orders. Contact Tickets.com support if you see charges you didn't make.
Frequently Asked Questions
Do I have to create an account to buy tickets on Tickets.com?
No. Tickets.com allows guest checkout, so you can buy tickets without creating an account. However, creating an account makes it easier to track your orders, save payment methods, and manage multiple purchases in one place.
Can I use the same email for both Tickets.com and Ticketmaster?
Yes, you can use the same email address for both accounts. They are separate systems, so you'll have two different accounts with two different passwords, but the email can be the same. This makes it easier to remember which email is associated with each platform.
What if I never receive the verification email?
Check your spam, junk, or promotions folder — verification emails sometimes get filtered there. If you still don't see it, go back to the sign-up page and request a new verification email. Make sure you typed your email address correctly when you created the account.
Can I delete my Tickets.com account after I create it?
Yes. Log into your account, go to Account Settings, and look for a "Delete Account" or "Close Account" option. Deleting your account will remove your saved payment methods and purchase history from the platform, though Tickets.com may retain records for legal or tax reasons.
Is it safe to save my credit card on Tickets.com?
Tickets.com uses encryption to protect payment information. Saving a card is optional and can speed up checkout, but you can also choose to enter your card details each time you buy. If you're uncomfortable saving payment information, you can always enter it manually at checkout instead.