You can delete your College Board account through your account settings, but the process is permanent and you'll lose access to your scores and test history
College Board does not offer a self-service delete button. To remove your account, you contact College Board directly by phone or through their help center, confirm your identity, and request permanent deletion. Once deleted, you cannot recover your SAT or AP scores, registration history, or any other data tied to that account. If you need your scores for college applications or other purposes, download or request official score reports before you delete.
The deletion is irreversible. College Board will not restore a deleted account or retrieve scores after the fact. If you are uncertain whether you want to delete permanently, consider deactivating instead — that hides your account from view without destroying your data.
Key Takeaways
- College Board requires you to contact them directly to delete an account; there is no online delete option in your settings.
- Deletion is permanent and destroys all your SAT scores, AP scores, test history, and registration records with no recovery option.
- You must download or request official score reports before deletion if you need them for college applications or other purposes.
- Deactivation temporarily hides your account without deleting data, and you can reactivate it later if you change your mind.
How to contact College Board to request deletion
Call College Board's customer service at 1-866-756-7346 (toll-free in the United States). Have your account email address and full name ready. Tell the representative you want to permanently delete your account. They will ask you to verify your identity — usually by confirming your date of birth or the last four digits of a Social Security number associated with the account.
If you prefer not to call, visit the College Board help center at support.collegeboard.org and use the contact form to request account deletion. Select "Account & Login" as the category and explain that you want to permanently delete your account. A representative will respond within one to two business days, though phone contact is faster if you need the deletion completed quickly.
What happens to your scores and test history after deletion
Once your account is deleted, College Board removes all data associated with it from their system. This includes your SAT scores, AP exam scores, test dates, registration records, and any personal information you provided during registration. You will not be able to view, download, or request copies of these scores after deletion.
If you have already sent scores to colleges, those colleges will keep the records they received. Deletion only removes the data from College Board's servers, not from the institutions that already have your scores. However, if a college tries to verify your scores directly with College Board after deletion, they may encounter issues retrieving the records.
Download your scores before you delete
Before you request deletion, log into your College Board account and download or screenshot your score reports. Go to your account dashboard, find the "Scores" section, and look for a download or print option. Most accounts allow you to view your SAT and AP scores in one place.
If you cannot find the scores in your account, request official score reports from College Board before deletion. You can order these through your account or by calling customer service. Official reports cost money (typically $12 to $15 per report per recipient), but they are the only way to prove your scores to colleges or other institutions after your account is gone. Order these reports before you delete so you have them in hand.
The difference between deletion and deactivation
Deletion removes your account and all associated data permanently. Deactivation temporarily hides your account from public view and prevents you from logging in, but College Board keeps your data on file. If you deactivate and later change your mind, you can reactivate your account and regain access to your scores and history.
Deactivation is useful if you want to step back from College Board temporarily — for example, if you are done with testing but might need to access your scores later for a job application or graduate school. Deletion is the right choice only if you are certain you will never need your scores again and want all your personal information removed from College Board's system.
What to do if you forgot your password or cannot log in
If you cannot access your account to download scores before deletion, call College Board customer service at 1-866-756-7346. Explain that you want to delete your account but cannot log in. The representative can help you reset your password or retrieve your scores without requiring you to log in first. This ensures you have your scores before the account is permanently removed.
Do not delete your account if you cannot access it without first speaking to a representative. They can verify your identity and either restore your access temporarily or provide your scores directly.
Frequently Asked Questions
Can I delete my College Board account if I still have an active SAT or AP registration?
You can request deletion, but College Board may ask you to cancel your registration first. If you have an upcoming test date, contact customer service to cancel before requesting account deletion. Canceling a registration may result in a fee depending on how close you are to the test date.
Will deleting my College Board account affect my college applications?
Deletion will not affect applications you have already submitted with your scores. Colleges keep the scores you sent them. However, if a college needs to verify your scores after deletion and tries to contact College Board, they may not be able to retrieve them. Download your official score reports before deletion to avoid this problem.
How long does it take for College Board to delete my account?
Deletion typically takes five to ten business days after you request it. College Board will send a confirmation email when the deletion is complete. During this time, your account will still exist but will be flagged for removal. Do not attempt to log in or make changes during this period.
Can I reactivate my account after deletion?
No. Deletion is permanent and irreversible. You cannot reactivate a deleted account or recover any data. If you think you might need your scores in the future, deactivate instead of delete.
What if I want to delete my account but keep my scores?
Download or request official score reports before you delete. Once you have the reports saved, you can delete your account. The reports are yours to keep and can be submitted to colleges or other institutions independently of your College Board account.