How to delete your ClubWPT account
ClubWPT does not offer a self-service deletion button in your account settings. To remove your account, you must contact their support team directly by email or through their website contact form. The process is straightforward but requires you to initiate the request—the company will not delete inactive accounts on its own.
Before you delete, understand what happens: your account data, play history, and any remaining chips or credits are permanently removed. If you have real money in your account, you'll need to withdraw it first or request that ClubWPT process a refund as part of the deletion. Once deleted, you cannot recover your account or its contents.
Key Takeaways
- ClubWPT requires you to email or use their contact form to request account deletion—there is no delete button in settings.
- You must withdraw any real money balance before deletion, or ask support to refund it as part of the process.
- Deletion is permanent and removes all account history, chips, credits, and player data with no recovery option.
- Response time from support typically takes three to seven business days after you submit your deletion request.
- If you want to pause play without losing your account, deactivation or a temporary suspension may be available as an alternative.
Steps to request account deletion
Go to the ClubWPT website and locate their contact or support page. Most poker sites place this in the footer or under a "Help" menu. Look for a contact form, email address, or live chat option. If you find live chat, you can start the conversation immediately; if only email is listed, note the address.
In your message, state clearly that you want to delete your account. Include your username and the email address associated with your account so support can locate it quickly. Keep the request simple: "I want to permanently delete my ClubWPT account" is enough. Do not ask for a temporary pause or suspension unless you actually want one—deletion is different and irreversible.
If you have a real money balance, mention it in your message and ask whether support will refund it or whether you need to withdraw it first. Some sites require withdrawal before deletion; others will process a refund. Clarifying this upfront prevents delays.
What to do with your account balance before deletion
Log into your account and check your balance. If you have play chips only (the free in-game currency), you can delete without any financial steps. If you have real money or a cash balance, you must handle it before deletion can proceed.
Look for a withdrawal or cashout option in your account settings, usually under "Banking," "Wallet," or "My Account." ClubWPT typically allows withdrawals to the same payment method you used to deposit. Follow their withdrawal process and wait for the funds to clear—this can take three to ten business days depending on your bank.
If withdrawal is not working or you prefer not to wait, include this in your deletion request email. Tell support you want to delete your account and ask them to process a refund of your balance. Document the amount in your message so there is no confusion later.
How long deletion takes
After you submit your request, expect a response from ClubWPT support within three to seven business days. They may ask follow-up questions, such as confirming your identity or requesting proof of the email address on file. Answer promptly to avoid delays.
Once support confirms they will delete your account, the actual deletion usually happens within one to two business days. You will receive a confirmation email when it is complete. At that point, you will no longer be able to log in, and your account is gone.
Alternatives if you are not ready to delete
If you want to stop playing but are not certain about permanent deletion, ask support about account deactivation or suspension instead. Some sites allow you to pause your account for a set period—typically 30 days to one year—without losing your data or balance. After the suspension ends, you can reactivate and resume play.
Deactivation is useful if you are taking a break, concerned about spending, or testing whether you want to quit. It keeps your account and balance intact while preventing you from logging in or playing. If you later decide to return, you simply reactivate. This is a lower-stakes option than deletion.
What happens to your data after deletion
Once your account is deleted, ClubWPT removes your personal information, play history, and account balance from their active systems. Depending on their privacy policy and legal obligations, they may retain some data in backup systems or for tax and fraud-prevention purposes, but you will have no access to it.
You cannot recover a deleted account. If you change your mind weeks or months later, you will need to create a new account from scratch. Any previous play history, achievements, or rewards are gone. For this reason, make sure deletion is what you actually want before you submit the request.
If you cannot reach support or deletion is delayed
If you do not hear back from ClubWPT within seven business days, send a follow-up email. Reference your original request and include the date you sent it. Check your spam folder in case their response landed there.
If support is unresponsive or refuses to delete your account without a valid reason, you may have recourse through your payment processor or credit card company. You can also file a complaint with your state's attorney general or the Federal Trade Commission if you believe the company is not honoring a reasonable deletion request. Document all your emails and keep records of your attempts to contact them.
Frequently Asked Questions
Can I delete my ClubWPT account if I still have chips or money in it?
You must withdraw real money before deletion, or ask support to refund it as part of the deletion process. Play chips (free currency) do not need to be handled—they simply disappear when your account is deleted. Clarify with support whether they require withdrawal first or will process a refund.
Will ClubWPT delete my account if I have not logged in for a long time?
No. ClubWPT does not automatically delete inactive accounts. Your account will remain open indefinitely unless you request deletion yourself. If you want it gone, you must contact support and ask.
Can I reactivate my account after it is deleted?
No. Deletion is permanent. You cannot recover a deleted account or its data. If you want to play again, you will create a new account from scratch. If you are unsure about leaving permanently, ask support about deactivation or suspension instead.
What if I forgot the email address on my ClubWPT account?
Contact support and provide your username and any other identifying information (real name, phone number, or deposit method). They can verify your identity and process the deletion request even if you do not have access to the original email address.
Does deleting my ClubWPT account remove me from their mailing list?
Yes. When your account is deleted, you are removed from their email list. If you continue to receive marketing emails after deletion is confirmed, reply to one and ask to be unsubscribed, or report it as spam.