Bovada does not offer a self-service delete button—you must contact their support team by email to close your account
Bovada, the online sportsbook and casino platform, does not let you delete your account through the website settings. Instead, you send an email to their support address requesting permanent closure. The process is straightforward but requires you to initiate contact; Bovada will not close an inactive account on its own.
Once you request closure, Bovada will disable your account within one to two business days. Any remaining balance in your account will be returned to you via the original payment method or by check, depending on how you funded it. After closure, you cannot log in, place bets, or access any account features.
Key Takeaways
- Email Bovada's support team at support@bovada.lv with a clear request to close your account permanently.
- Include your username and the email address associated with your account so they can locate your profile.
- Bovada will process the closure within one to two business days and return any remaining funds to your original payment source.
- After closure is confirmed, your account cannot be reopened—you would need to create a new account if you return to the platform.
- If you have an outstanding balance or pending withdrawal, resolve those before requesting closure to avoid delays.
Step-by-step process for closing your account
Start by composing an email to support@bovada.lv. In the subject line, write something clear like "Account Closure Request" so the support team knows the purpose immediately. In the body, state that you want to permanently close your account and include your Bovada username and the email address tied to the account.
You do not need to explain why you are leaving. A simple message like "I would like to permanently close my Bovada account. My username is [your username] and my account email is [your email]" is sufficient. Send the email from the address associated with your account if possible—this helps Bovada verify your identity.
Bovada's support team will respond within one to two business days confirming that your account has been closed. Keep this confirmation email for your records. Once closed, attempting to log in will show an error message indicating the account is no longer active.
What happens to your money after closure
If you have a balance remaining in your Bovada account at the time of closure, the platform will return it to you. The method depends on how you originally deposited funds. If you used a credit card, debit card, or bank transfer, the refund goes back to that same source. This typically takes five to ten business days to appear in your account, depending on your bank or card issuer.
If you funded your account using cryptocurrency or another method that does not reverse easily, Bovada may issue a check instead. You will receive information about this in the closure confirmation email. Do not request closure if you have a pending withdrawal—wait until that withdrawal completes first, as closing your account may cancel pending transactions.
Pending bets and active wagers
If you have active bets or wagers placed at the time you request closure, those bets will remain active until they settle. Bovada will not cancel them automatically. This means you could still win or lose money on those bets even after your account closure request is submitted.
If you want to avoid this, place your closure request only after all active bets have settled. Check your account for any live wagers, pending parlays, or casino sessions before emailing support. Once those resolve, you can request closure with confidence that no additional transactions will occur.
Reactivating a closed account
Bovada does not reopen closed accounts. If you close your account and later want to use Bovada again, you must create a new account from scratch. This means a new username, new password, and a fresh start on the platform. Any account history, betting records, or loyalty points from your previous account will not transfer.
Before you request closure, consider whether you might return to the platform in the future. If you simply want to take a break without losing your account history, you can instead request a temporary suspension or self-exclusion, which pauses your account without permanently deleting it. Contact support to ask about these options if permanent closure feels too final.
Self-exclusion as an alternative to deletion
Self-exclusion is a tool that blocks you from accessing your account for a set period—typically 6 months, 1 year, or longer—without permanently closing it. During the exclusion period, you cannot log in or place bets, but your account remains on file. When the exclusion ends, you can reactivate your account and resume using it.
Self-exclusion is useful if you want to step back from betting but are not ready to delete your account permanently. It also prevents you from circumventing the restriction by creating a new account—Bovada's system recognizes you and enforces the exclusion across any new accounts you try to open. Email support@bovada.lv and ask about self-exclusion options if this fits your situation better than permanent closure.
Frequently Asked Questions
How long does it take Bovada to close my account?
Bovada typically closes accounts within one to two business days of receiving your email request. You will receive a confirmation email once the closure is complete. If you do not hear back within three business days, send a follow-up email to confirm receipt of your original request.
Can I delete my account through the Bovada app?
No. The Bovada app and website do not have a delete or close account option in the settings menu. Email is the only way to request permanent closure. You must contact support@bovada.lv directly.
What if I have a pending withdrawal when I close my account?
Wait for your withdrawal to complete before requesting closure. If you close your account while a withdrawal is pending, that transaction may be cancelled and the funds returned to your account balance. Once the withdrawal finishes, then request closure.
Will closing my account remove my information from Bovada's records?
No. Bovada retains account information for legal and regulatory reasons, even after closure. Your data will not be deleted from their system. If you have concerns about data privacy, contact support to ask what information they retain and for how long.
Can I use the same email address to create a new Bovada account after closure?
Yes. After your account is closed, you can create a new Bovada account using the same email address. However, your previous account history, bets, and any loyalty status will not carry over to the new account.