Deleting your Acorns account removes your login access and stops all automatic investments, but your money stays in the account until you withdraw it
When you delete an Acorns account, you are closing your login credentials and ending the service. Your invested cash does not disappear — it remains in your account, and you can still access it through Acorns' customer service or by logging back in during a grace period. Acorns does not automatically liquidate your positions or send you money when you delete the account. You have to withdraw your balance separately, either before or after deletion.
The deletion process takes a few minutes in the app or on the website, but the full account closure can take several business days. During that time, recurring investments will stop immediately, but pending transactions may still process. If you have an outstanding balance on an Acorns debit card or credit card product, you cannot delete the account until that balance is paid.
Key Takeaways
- Deleting your account stops automatic investments right away but does not move or liquidate your money.
- You must withdraw your balance separately through the app, website, or by contacting Acorns support.
- If you have an outstanding balance on an Acorns card product, you must pay it before deletion is allowed.
- The deletion request takes effect within a few business days, but you can still access your account during the grace period if you change your mind.
- Acorns will send a confirmation email once the account is fully closed.
Steps to delete your account through the app or website
Open the Acorns app or log into acorns.com on your browser. Tap or click the menu icon (usually three horizontal lines) in the bottom right corner of the app, or look for "Account" or "Settings" in the top navigation on the website. Select "Account Settings" or "Settings," then scroll down to find "Close Account" or "Delete Account."
Acorns will show you your current balance and ask you to confirm the deletion. Read the warning carefully — it will remind you that your money will remain in the account and that you need to withdraw it separately. Tap or click the confirmation button. Acorns will send you a confirmation email within a few minutes. Your account will be fully closed within 2 to 5 business days.
Withdrawing your money before or after deletion
You can withdraw your balance at any time, whether before or after you delete the account. If you withdraw before deletion, your account will close with a zero balance. If you delete first, your money stays in the closed account, and you can still request a withdrawal by contacting Acorns support.
To withdraw through the app or website, go to the "Invest" or "Portfolio" tab, tap or click "Withdraw," and enter the amount you want to move. Acorns will transfer the money to the bank account you have on file, usually within 1 to 3 business days. If you have already deleted the account and need to withdraw, call Acorns support at the number on your confirmation email or visit their help center to request a manual withdrawal.
What happens to pending transactions and recurring investments
Any recurring investments you have set up — such as daily, weekly, or monthly automatic transfers — will stop immediately when you delete the account. Acorns will not process any new automatic investments after deletion is confirmed.
If you have a pending transaction that has not yet cleared, it may still process even after you request deletion. Check your bank account for 3 to 5 business days after deletion to see if any final charges appear. If an unwanted charge goes through, contact your bank to dispute it, or reach out to Acorns support with the transaction details.
Reactivating your account if you change your mind
Acorns gives you a grace period after you request deletion. If you log back into your account during this window — usually within a few days — you can cancel the deletion request and keep your account active. Your investments and balance will be restored, and recurring investments will resume on their normal schedule.
Once the account is fully closed and you receive the final confirmation email, you cannot reactivate it. You would have to create a new account from scratch. If you are unsure about deletion, wait a day or two before confirming, or contact Acorns support to ask about the grace period length for your specific account.
Handling outstanding balances on Acorns card products
If you use an Acorns debit card or Acorns credit card, you must pay any outstanding balance before the account can be deleted. Acorns will not allow deletion if money is owed. Pay the balance through the card settings or by transferring funds from your linked bank account.
Once the balance is zero, you can proceed with deletion. If you are having trouble paying the balance or disputing a charge, contact Acorns support before requesting deletion. They can help you resolve the issue and then close the account.
What to do if deletion is stuck or not working
If you have requested deletion but the account is still active after 5 business days, or if the delete button is not appearing in your settings, contact Acorns support. They can check the status of your request and complete the closure manually if needed.
Common reasons deletion may be delayed include an outstanding card balance, a pending transaction that has not cleared, or a technical issue on Acorns' end. Support can identify the block and either resolve it or force the deletion through their system. Have your account email and phone number ready when you contact them.
Frequently Asked Questions
Can I delete my account if I have money invested?
Yes. Deleting your account does not liquidate your investments or move your money. Your balance stays in the account, and you withdraw it separately through the app, website, or by contacting support. You can delete first and withdraw later, or withdraw first and then delete.
Will Acorns charge me fees after I delete my account?
No. Once deletion is confirmed, Acorns stops charging subscription fees and stops processing automatic investments. However, if you keep money in the closed account for a long time, contact support to confirm there are no dormancy or maintenance fees that might apply.
How long does it take to get my money back after I request a withdrawal?
Withdrawals typically take 1 to 3 business days to reach your linked bank account. The timeline depends on your bank's processing speed. If it has been longer than 3 business days, check your bank's transaction history or contact Acorns support to track the transfer.
What if I deleted my account by mistake?
If you catch the mistake within a few days of requesting deletion, log back into your account and cancel the deletion request. Your account will reactivate and your balance will be restored. Once the account is fully closed and you receive the final confirmation email, you cannot undo it.
Do I need to delete my account to stop automatic investments?
No. You can pause or cancel recurring investments in the app without deleting the account. Go to your investment settings and turn off automatic transfers. This keeps your account and balance intact while stopping new charges.