The fastest way to find a Bank of America location
Bank of America's website has a branch and ATM locator tool at bankofamerica.com. Enter your address or zip code, and it shows you the nearest locations with hours, phone numbers, and what services each branch offers. You can also call 1-800-432-1000 to ask for the closest branch by phone, though the online tool is faster if you know your zip code.
The locator distinguishes between full-service branches (which handle accounts, loans, and complex transactions) and limited-service locations (which may only offer ATM access or basic services). If you need to speak to someone about a specific service—opening an account, applying for a loan, or resolving a dispute—check what that branch offers before you go.
Google Maps and Apple Maps also show Bank of America branches and ATMs near you. Search "Bank of America near me" in either app, and you'll see locations, hours, and customer reviews. This method works if you're already using your phone's maps app and don't want to visit the Bank of America website separately.
Key Takeaways
- Bank of America's branch locator at bankofamerica.com shows hours, services, and phone numbers for locations near you.
- Full-service branches handle accounts and loans; limited-service locations may only offer ATMs or basic transactions.
- You can call 1-800-432-1000 to find the nearest branch by phone if you don't have internet access.
- Google Maps and Apple Maps both show Bank of America locations, hours, and customer reviews in real time.
- Some Bank of America ATMs are inside grocery stores, pharmacies, and other retail locations, not just bank buildings.
What to expect at different types of Bank of America locations
A full-service branch has tellers, loan officers, and account managers on staff. These branches handle deposits, withdrawals, account openings, loan applications, and complex transactions. If you need to speak to someone about your account or discuss a financial decision, a full-service branch is where you go. Hours vary by location, but most are open weekdays and some weekend hours.
A limited-service location or ATM-only site lets you withdraw cash, deposit checks (if the ATM has mobile deposit), and check your balance. You cannot open an account or speak to a representative at these locations. They're useful for quick transactions when you're near one, but they don't replace a full-service branch for account management.
Some Bank of America ATMs are inside partner locations like Safeway, Albertsons, or Walgreens. These ATMs work the same way as ATMs in bank buildings—you can withdraw cash and check your balance—but you won't find staff to help with account issues. The locator tool shows which ATMs are inside retail locations so you know what to expect.
Using Bank of America ATMs outside the United States
Bank of America has ATMs in select countries, mostly in Europe and Latin America. If you're traveling, the locator tool has an international option. You can also use your Bank of America debit card at ATMs in the Allpoint network, which has over 55,000 machines worldwide. Allpoint ATMs charge no Bank of America fee, though the ATM operator may charge a fee depending on the country.
Before you travel, call 1-800-432-1000 or log into your account online to let Bank of America know you'll be using your card abroad. This prevents fraud holds that can lock your card. Ask about foreign transaction fees—Bank of America charges a percentage on purchases made outside the U.S., and ATM withdrawals may have a separate fee.
When you cannot visit a branch in person
Bank of America offers phone and online banking for most account services. You can transfer money, pay bills, deposit checks by phone (using mobile deposit), and check your balance without visiting a branch. Call 1-800-432-1000 for account questions, or log into your account at bankofamerica.com to handle transactions yourself.
If you need to speak to someone about a complex issue—a dispute, a loan application, or account closure—you can schedule an appointment at a branch through the website or app. This reserves time with a representative so you don't wait in line. Some branches also offer video appointments with bankers if you prefer not to visit in person.
What to bring when you visit a branch
For routine transactions like deposits or withdrawals, bring your debit card or checkbook and a photo ID. For account openings, bring a government-issued ID (driver's license, passport, or state ID), proof of address (utility bill or lease dated within the last 60 days), and your Social Security number. If you're opening a business account, bring business registration documents and an EIN.
For loan applications, bring recent pay stubs, tax returns (usually the last two years), and proof of assets or collateral if you're applying for a secured loan. The branch can tell you exactly what documents they need before you visit, so call ahead if you're unsure.
Bank of America hours and holiday closures
Most Bank of America branches are open Monday through Friday from 9 a.m. to 5 p.m., with limited Saturday hours (usually 9 a.m. to 1 p.m.). Some high-traffic branches stay open later on weekdays. Hours vary by location, so check the locator tool for the specific branch you plan to visit.
Bank of America branches close on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. ATMs remain available 24/7 even when branches are closed.
Frequently Asked Questions
Can I deposit a check at a Bank of America ATM?
Yes, if the ATM has a check deposit slot. Not all ATMs accept deposits, so the locator tool shows which ones do. You can also deposit checks through mobile deposit using the Bank of America app—photograph the front and back of the check, and it posts to your account within one business day.
Do I need an appointment to visit a Bank of America branch?
No, you can walk in during business hours. However, scheduling an appointment through the website or app reserves time with a banker and reduces wait time, especially for complex transactions like loan applications or account openings.
What if the nearest branch is far away?
Use online banking or the mobile app for most transactions—transfers, bill pay, check deposits, and balance checks. Call 1-800-432-1000 for account questions. If you need in-person service, schedule a video appointment with a banker instead of traveling to a branch.
Are Bank of America ATMs free to use?
Yes, if you have a Bank of America account. Non-customers may be charged a fee by Bank of America or the ATM operator. If you use an ATM outside the Bank of America network, your bank may charge a fee depending on your account type.
Can I access my account at other banks' ATMs?
Yes, through the Allpoint network or MoneyPass, depending on your account type. Check your account terms or call 1-800-432-1000 to see which networks your account supports. Using ATMs outside Bank of America's network may result in fees.