Bank of America branch hours vary by location, but most branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays
Bank of America does not set a single opening time for all branches. Each location sets its own schedule within Bank of America's general framework. Most branches open at 9 a.m. Monday through Friday, but closing times range from 5 p.m. to 6 p.m. depending on the branch. Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday.
The fastest way to find your specific branch's hours is to visit the Bank of America website, enter your zip code in the branch locator, and click on the branch name. The hours will display for that location. You can also call the branch directly or use Google Maps, which often shows the most current hours.
Holiday schedules differ from regular hours. Bank of America closes on major federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may close early on the day before a holiday or open late the day after. Check the website or call ahead if you plan to visit around a holiday.
Key Takeaways
- Most Bank of America branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
- Saturday hours are usually 9 a.m. to 1 p.m., and branches are typically closed on Sunday.
- Use the Bank of America branch locator on their website to find the exact hours for your nearest location.
- Bank of America closes on federal holidays and may have reduced hours around holiday periods.
- You can reach customer service by phone 24/7, even when branches are closed.
How to find your branch's exact hours
Go to bankofamerica.com and select "Locations" or use the branch locator tool. Enter your zip code or city name. The search results will show all nearby branches with their full hours of operation, phone numbers, and services offered at each location.
If you do not have internet access, call Bank of America's main customer service line at 1-800-432-1000. A representative can tell you the hours for any branch and may be able to help you with your banking need over the phone instead of requiring an in-person visit.
Customer service hours when branches are closed
Bank of America's phone customer service operates 24 hours a day, 7 days a week. You can call 1-800-432-1000 to reach a representative at any time, including nights, weekends, and holidays. This line handles account questions, transfers, payments, fraud reports, and other common banking tasks.
The Bank of America mobile app and website are also available 24/7 for deposits, transfers, bill pay, and account management. You do not need to wait for a branch to open to move money, check your balance, or pay bills online.
What you can and cannot do outside branch hours
Outside branch hours, you can deposit checks using the mobile app's mobile deposit feature, transfer money between your own accounts, pay bills online, check your balance, and dispute transactions. You can also call customer service to report fraud, ask about your account, or request a wire transfer.
You cannot withdraw cash, deposit cash, or get a cashier's check outside branch hours unless you use an ATM or a Bank of America partner bank. You also cannot open a new account, apply for a loan, or speak to a banker about investment or mortgage products without visiting a branch or scheduling an appointment.
ATM access when branches are closed
Bank of America ATMs are available 24/7 at most branch locations and many other places. You can withdraw cash, deposit checks, and transfer money between accounts at any ATM with your debit card and PIN. There is no fee for using a Bank of America ATM.
If you need cash and your nearest branch is closed, search for a Bank of America ATM using the branch locator or the mobile app. Bank of America also partners with Allpoint and MoneyPass networks, which means you can use thousands of ATMs nationwide without a fee.
Scheduling an appointment if the branch is full
Many Bank of America branches now require appointments for certain services, especially after the pandemic. If you need to speak with a banker about a loan, mortgage, investment account, or other complex service, you can schedule an appointment online through the Bank of America website or by calling your branch directly.
Appointments often have more availability than walk-in hours and may allow you to book a time outside normal branch hours. Some branches offer evening or Saturday appointments. Scheduling ahead also means you will not have to wait in line.
Holiday closures and reduced hours
Bank of America closes on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Some branches may close early on the day before a major holiday or open late the day after.
If you have a banking need around a holiday, plan ahead. Pay bills online, transfer money, or deposit checks before the holiday using the app or website. If you need cash, withdraw it before the holiday or use an ATM, which operates 24/7.
Frequently Asked Questions
Are all Bank of America branches open at the same time?
No. Each branch sets its own hours within Bank of America's general framework. Most open at 9 a.m. and close between 5 and 6 p.m. on weekdays, but some branches in busy areas may stay open later. Use the branch locator to check your specific location.
Can I do my banking if the branch is closed?
Yes. You can use the mobile app or website to deposit checks, transfer money, pay bills, and check your balance 24/7. You can also call customer service at 1-800-432-1000 anytime. ATMs are available around the clock for cash withdrawals and deposits.
What time does Bank of America open on Saturday?
Most branches open at 9 a.m. on Saturday, but closing time is usually 1 p.m. Some branches in larger cities may stay open later. Check your specific branch's hours using the branch locator on bankofamerica.com.
Is Bank of America open on holidays?
No. Bank of America branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Customer service by phone and the mobile app remain available 24/7 even on holidays.
How do I find the nearest Bank of America branch?
Visit bankofamerica.com and use the branch locator tool, or call 1-800-432-1000. You can also search "Bank of America near me" on Google Maps. The locator will show you hours, phone numbers, and services at each nearby location.