Bank of America branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Your specific branch may open earlier or stay open later depending on where it is. Some high-traffic locations open at 8 a.m. or stay open until 7 p.m. on certain weekdays. Saturday hours typically run from 9 a.m. to 1 p.m., and most branches are closed on Sundays. The fastest way to find your branch's exact hours is to visit the Bank of America locator tool on their website, enter your zip code or address, and click on the branch name—the hours appear right there.

ATMs are available 24/7 at Bank of America locations and at partner networks, so you can withdraw cash, deposit checks, and check your balance outside of branch hours. If you need to speak with someone—to open an account, dispute a transaction, or resolve a problem—you will need to call during business hours or visit during a branch's open time.

Key Takeaways

  • Most Bank of America branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 p.m., and branches are typically closed on Sundays.
  • Use the Bank of America branch locator on their website to find your nearest location and its exact hours.
  • ATMs are available 24/7, so you can handle basic transactions outside of branch hours.
  • Phone support is available during branch hours, and some Bank of America lines operate extended hours for specific services.

How to find your branch's specific hours

The Bank of America website has a branch and ATM locator that shows hours for every location. Go to bankofamerica.com, select "Locations" or "Find a Branch," enter your address or zip code, and the results will display each nearby branch with its full hours of operation. You can also call Bank of America's main customer service line at 1-800-432-1000 during business hours and ask for your branch's schedule.

If you are looking for a specific service—like opening a new account, getting a cashier's check, or speaking with a financial advisor—some branches offer appointments. Scheduling ahead can save you time, especially during busy periods like lunch hours or the first and last days of the month when many people handle banking tasks.

What you can do outside of branch hours

Bank of America ATMs work around the clock for withdrawals, deposits, balance checks, and transfers between your own accounts. If you need to deposit a check after hours, use the ATM's mobile deposit feature through the Bank of America app instead—you photograph the front and back of the check, and the funds post within one to two business days.

Online banking through the website or mobile app lets you pay bills, transfer money, set up alerts, and dispute transactions at any time. If you have an urgent issue outside of branch hours, you can call the customer service line, though wait times may be longer in the evening or on weekends. For fraud or security concerns, Bank of America has a dedicated fraud line that operates 24/7.

Weekend and holiday hours

Saturday hours at most Bank of America branches run from 9 a.m. to 1 p.m., though some locations in busy areas may stay open until 2 or 3 p.m. Very few branches are open on Sundays; check your specific location to confirm. On federal holidays like Thanksgiving, Christmas, and New Year's Day, branches are closed, but ATMs remain available.

If you need to handle banking on a weekend, plan to visit early in the morning on Saturday. Lines tend to be shorter before 11 a.m., and you will have time to reach a teller before the branch closes at 1 p.m.

Phone and online support hours

Bank of America's main customer service line (1-800-432-1000) is open Monday through Friday from 8 a.m. to 9 p.m. Eastern time, and Saturday from 8 a.m. to 5 p.m. Eastern time. Some specialized lines—like the fraud department, mortgage services, or investment accounts—have different hours. When you call, the automated system will route you to the right department and tell you the wait time.

Online banking and the mobile app work 24/7, and you can message Bank of America through the app or website during business hours. Response times for messages typically range from a few minutes to a few hours during the day, depending on how busy the support team is.

What to do if your branch has limited hours

Some Bank of America branches in smaller towns or rural areas may have shorter hours than the standard 9 a.m. to 5 p.m. schedule. If your branch has limited hours and you need to handle banking during the day, you can visit a different Bank of America location—your account works at any branch nationwide. Use the locator tool to find a branch near your workplace or on your commute that has hours that work for you.

If no nearby branch has hours that fit your schedule, online banking and mobile deposit cover most routine tasks. For transactions that require a teller—like depositing cash, ordering a cashier's check, or closing an account—you may need to plan a trip during available hours or call to schedule an appointment.

Frequently Asked Questions

Can I do everything I need online instead of visiting a branch?

Most tasks—paying bills, transferring money, depositing checks via mobile deposit, and checking your balance—work through online banking or the app. You will need to visit a branch or ATM only to deposit cash, order certain documents like cashier's checks, or handle account changes that require a signature.

What if I need to deposit cash after the branch closes?

Bank of America ATMs accept cash deposits 24/7. The funds post to your account immediately, and you will see them reflected in your balance right away. This works for deposits at any Bank of America ATM, not just your home branch.

Do all Bank of America branches have the same hours?

No. Hours vary by location, traffic, and staffing. Urban branches often open earlier and close later than suburban or rural ones. Always check your specific branch's hours using the locator tool rather than assuming all locations operate on the same schedule.

Is there a Bank of America line that answers calls 24/7?

The main customer service line has set hours, but the fraud department operates around the clock. If you are reporting fraud or a security issue, call 1-800-432-1000 and select the fraud option—that line is staffed 24/7.

What happens if I try to visit during hours the branch is closed?

The branch doors will be locked, and you will not be able to enter. ATMs outside the branch will still work. If you need to speak with someone, call during business hours or use online banking to handle your task.