Standard Bank of America branch hours
Most Bank of America branches are open Monday through Friday from 9 a.m. to 5 p.m., and Saturday from 9 a.m. to 1 p.m. Sunday hours vary by location — some branches open at 10 a.m. and close at 1 p.m., while others stay closed. A few branches in high-traffic areas (airports, downtown districts) may stay open later or open on Sunday, but this is not the standard.
The hours listed above are what you will see at most locations. However, individual branches set their own schedules within Bank of America's framework, so your local branch may close earlier or stay open later. Holiday schedules also shift — branches typically close on major U.S. holidays like Thanksgiving, Christmas, and New Year's Day, though some may have reduced hours the day before or after.
The most reliable way to confirm your branch's exact hours is to visit the Bank of America website, enter your zip code or address, and select your branch from the results. The hours displayed there reflect what that specific location observes. You can also call the branch directly — the phone number appears in the same search result.
Key Takeaways
- Most Bank of America branches open at 9 a.m. on weekdays and close at 5 p.m., with Saturday hours from 9 a.m. to 1 p.m.
- Sunday hours vary by branch location, ranging from 10 a.m. to 1 p.m. at some branches to closed all day at others.
- Your specific branch may have different hours, so check the Bank of America website or call ahead before you visit.
- Branches close on major U.S. holidays and may have reduced hours on the day before or after a holiday.
How to find your branch's exact hours
Go to bankofamerica.com and look for the "Locations" or "Find a Branch" link, usually in the top navigation or footer. Enter your zip code, city, or street address. The search will return nearby branches with their full hours, phone numbers, and services offered at each location.
Once you select a branch, the page will show Monday through Sunday hours. If a branch is closed on a particular day, that day will not appear in the list. If you see only weekday hours, the branch is closed on weekends. Some branches also display whether they offer services like safe deposit boxes, notary services, or foreign currency exchange — useful if you need something specific.
If you cannot find the information online or the hours seem outdated, call the branch directly. The phone number is listed in the search results. Staff can confirm current hours and tell you about any temporary closures or holiday schedule changes.
Customer service phone and online hours
Bank of America's phone customer service operates differently from branch hours. The main customer service line (1-800-432-1000) is open 24 hours a day, 7 days a week for account inquiries, fraud reporting, and general questions. However, wait times are typically shorter during business hours (9 a.m. to 5 p.m. Eastern Time, Monday through Friday).
Online banking through the Bank of America website and mobile app is available 24/7. You can check balances, transfer money, pay bills, and deposit checks anytime. Some services like wire transfers may process only during business hours, meaning a wire you send at 8 p.m. on Friday will not leave your account until Monday morning.
If you need to speak to someone about a specific issue — a dispute, a loan, or account changes — the phone line can direct you to the right department. Some departments have their own hours, so you may be told to call back during business hours if you reach them outside their window.
What you can and cannot do outside branch hours
Outside of branch hours, you can deposit checks using the mobile app (photo deposit), transfer money between your own accounts, pay bills online, check your balance, and report a lost or stolen card. You can also call customer service 24/7 for account questions or fraud concerns.
You cannot withdraw cash, deposit cash, get a cashier's check, open a new account in person, or speak to a loan officer outside of branch hours. If you need cash urgently and your branch is closed, look for a Bank of America ATM — these are available 24/7 and allow you to withdraw from your checking or savings account. ATM withdrawals are subject to your daily limit, which varies by account type.
If you need a service that requires a branch visit and your local branch has limited hours, check whether a nearby branch has extended hours or weekend availability. Some urban branches stay open later or on Sunday.
Holiday closures and schedule changes
Bank of America branches close on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, all branches are closed and ATMs are the only way to access cash.
The day before or after a major holiday, some branches may have reduced hours or close early. This is not consistent across all locations — check your branch's schedule on the Bank of America website if you are planning a visit around a holiday. The website typically updates holiday hours several weeks in advance.
During severe weather or local emergencies, individual branches may close temporarily. If you are unsure whether your branch is open, call ahead or check the website.
Frequently Asked Questions
Is Bank of America open on Saturday?
Most Bank of America branches are open on Saturday from 9 a.m. to 1 p.m. Some branches in busy areas may stay open later, but this is not standard. Check your specific branch's hours on the Bank of America website to confirm.
Can I do banking outside of branch hours?
Yes. You can use online banking and the mobile app 24/7, withdraw cash from ATMs anytime, and call customer service at 1-800-432-1000 around the clock. You cannot deposit cash, get a cashier's check, or open an account outside of branch hours.
What time does Bank of America open on weekdays?
Most branches open at 9 a.m. Monday through Friday and close at 5 p.m. Some branches in high-traffic areas may open earlier or close later. Check your local branch's hours online or by phone to be certain.
Are Bank of America branches open on Sunday?
Some branches are open on Sunday from 10 a.m. to 1 p.m., but many are closed all day Sunday. Hours vary by location. Search for your branch on bankofamerica.com to see whether it is open on Sunday.
What should I do if I need cash and the branch is closed?
Use a Bank of America ATM, which is available 24/7. You can withdraw cash up to your daily limit. If you need a service that requires a teller (like depositing cash or getting a cashier's check), you will need to visit during branch hours.