When Bank of America branches close
Most Bank of America branches close at 5 p.m. on weekdays and 1 p.m. on Saturdays. Sunday hours vary by location—some branches open at 11 a.m. and close at 5 p.m., while others are closed entirely. A small number of branches in urban areas stay open until 6 or 7 p.m. on weekdays, and a few open on Sunday mornings.
The exact closing time for your specific branch depends on its location and traffic patterns. A branch in a busy downtown area may stay open later than one in a suburb. The only way to know your branch's actual hours is to check the Bank of America website, call the branch directly, or use the branch locator tool.
Holiday hours are different. Most branches close on major holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day. Some branches may open for a shorter window on the day after Thanksgiving or the day after Christmas. Check ahead if you need to visit on or near a holiday.
Key Takeaways
- Standard weekday closing time is 5 p.m., but some branches close at 4 p.m. and others stay open until 6 or 7 p.m.
- Saturday hours typically end at 1 p.m., and many branches are closed on Sunday.
- The Bank of America branch locator on their website shows the exact hours for your nearest location.
- Branches close on major federal holidays and may have reduced hours around Thanksgiving and Christmas.
- If you cannot visit during branch hours, you can handle most transactions online, by phone, or at an ATM.
How to find your branch's exact hours
Go to bankofamerica.com and use the "Find a location" tool. Enter your zip code or address, and the results will show every Bank of America branch and ATM near you. Click on the branch name to see its full hours for each day of the week, phone number, and address.
You can also call your branch directly. The phone number appears in the locator results. A staff member can confirm hours and tell you if the branch has any temporary closures or holiday changes coming up.
What you can do outside branch hours
Bank of America ATMs are available 24/7 for withdrawals, deposits (at machines equipped with deposit slots), balance checks, and transfers between your own accounts. You do not need to visit a branch for these tasks.
Online banking through the Bank of America website or mobile app lets you pay bills, transfer money, deposit checks by photo, and manage accounts at any time. Most transactions process immediately or within one business day.
Phone banking is available 24/7 at 1-800-432-1000. You can check balances, make transfers, report fraud, and ask questions without visiting a branch or using the website.
When you actually need to visit a branch
Most banking tasks no longer require a branch visit. However, some situations do: opening a new account in person, getting a cashier's check, applying for a loan, discussing investment options, or resolving a complex dispute that phone or online support cannot handle.
If you need to visit for one of these reasons, call ahead. Ask whether the branch can handle your specific need and whether you should schedule an appointment. Some branches require appointments for certain services, especially for loans or investment consultations.
Bank of America phone and online support hours
Customer service by phone is available 24 hours a day, 7 days a week. Online banking and the mobile app work around the clock with no downtime windows.
Response times vary. During business hours (roughly 8 a.m. to 8 p.m. on weekdays), you will reach a representative quickly. Late at night or early morning, wait times may be longer, but the line is still staffed.
Holiday closures and reduced hours
Bank of America branches close on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas. The day after Thanksgiving and the day after Christmas may have reduced hours at some locations.
ATMs and online banking remain open on all holidays. If you need cash or to move money on a holiday, use an ATM or the mobile app. Transfers and bill payments initiated on a holiday may not process until the next business day.
Frequently Asked Questions
Can I deposit a check after the branch closes?
Yes. If your Bank of America ATM has a deposit slot, you can deposit checks 24/7. The check will be processed the next business day. You can also use mobile check deposit through the app—photograph the front and back of the check and submit it anytime. Processing takes one to two business days.
What if I need cash on a Sunday and my branch is closed?
Use any Bank of America ATM. They are available 24/7 and dispense cash without visiting a branch. If you need a large amount of cash and want to avoid ATM withdrawal limits, call customer service at 1-800-432-1000 to arrange it in advance.
Do all Bank of America branches have the same hours?
No. Hours vary by location, traffic, and staffing. A branch in a city center may stay open until 7 p.m., while a suburban branch closes at 4 p.m. Check the branch locator tool or call your specific branch to confirm.
Can I open an account outside of branch hours?
You can start the process online or by phone, but you will need to visit a branch or schedule a video appointment to complete it. Call 1-800-432-1000 to ask about video account opening options, which may be available for some account types.
What happens if I try to use a service the branch does not offer?
Call ahead before you visit. Some branches do not handle certain services like safe deposit boxes, foreign currency exchange, or specific loan types. A staff member can tell you whether your branch offers what you need or direct you to one that does.