When Bank of America branches are open
Most Bank of America branches open at 9 a.m. and close at 5 p.m. on weekdays, though some locations stay open until 6 p.m. Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sundays. Hours vary by location — a branch in a shopping center may stay open later than one in a downtown office building, and branches in smaller towns sometimes close earlier than urban ones.
The only reliable way to know your specific branch's hours is to look it up directly. You can find hours on the Bank of America website by entering your zip code, calling your branch by phone, or using Google Maps, which usually shows the most current schedule. If you are planning to visit for something that takes time — like opening an account or resolving a dispute — call ahead to confirm the branch is open and ask whether you need an appointment.
Key Takeaways
- Standard weekday hours are 9 a.m. to 5 p.m., but individual branches vary and some stay open until 6 p.m.
- Saturday hours are usually 9 a.m. to 1 p.m., and most branches do not open on Sunday.
- You can find your specific branch's hours on the Bank of America website, Google Maps, or by calling the branch directly.
- Many Bank of America locations now require appointments for certain services, so confirm availability before you go.
How to find your branch's exact hours
Go to bankofamerica.com and use the branch locator tool. Enter your zip code or address, and the site will show you a list of nearby branches with their hours, phone numbers, and services offered. The hours listed there are usually current, but branches sometimes change their schedule with little notice — especially if staffing changes or if the location is undergoing renovation.
If you cannot find the information online or the hours seem outdated, call the branch directly. The phone number appears in the locator results. A staff member can tell you not only the hours but also whether the branch is currently operating at full capacity or running on a reduced schedule, and whether you need to book an appointment for the service you need.
After-hours options when the branch is closed
Bank of America ATMs are available 24/7 at most locations, so you can withdraw cash, deposit checks, and transfer money between accounts any time. The ATM network is extensive, and you can also use ATMs at other banks' locations if you are willing to pay an out-of-network fee — usually $2 to $3 per transaction.
For customer service outside branch hours, call Bank of America's phone line at 1-800-432-1000. Representatives are available around the clock to help with account questions, fraud reports, card replacements, and payment issues. You can also use the Bank of America mobile app to check your balance, pay bills, transfer money, and deposit checks by photographing them — all without visiting a branch.
Weekend and holiday hours
Saturday hours are the most limited. Most Bank of America branches open at 9 a.m. and close at 1 p.m. on Saturday, though some locations in busy areas may stay open until 2 p.m. or 3 p.m. Very few branches are open on Sunday, and those that are typically operate only from 11 a.m. to 3 p.m. or noon to 4 p.m.
On federal holidays — including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas — Bank of America branches are closed. ATMs remain available, and the phone line stays open. If you need to handle something urgent on a holiday, use the app, an ATM, or call customer service.
Appointments and wait times
Bank of America now requires appointments for many in-person services, especially account openings, mortgage consultations, and complex transactions. You can book an appointment through the website, the mobile app, or by calling your branch. Booking ahead means you will not wait in line, and the bank can make sure the right specialist is available for your needs.
If you walk in without an appointment during busy times — typically mid-morning and mid-afternoon on weekdays — you may wait 30 minutes to an hour. Early morning or late afternoon visits tend to be quieter. If you have a simple question or need to deposit a check, you usually do not need an appointment, but calling first still saves time.
Drive-through and mobile services
Many Bank of America branches have drive-through windows with hours that sometimes extend beyond the main branch hours. A drive-through might stay open until 6 p.m. or 7 p.m. on weekdays even if the branch itself closes at 5 p.m. You can deposit checks, withdraw cash, and handle basic transactions without leaving your car. Check your branch's specific hours for drive-through service on the locator tool or by calling.
Bank of America also operates mobile branches — vehicles that park at community locations on a set schedule — in some areas. These are less common than traditional branches but can be useful if you live far from a branch or have limited transportation. Search the branch locator for "mobile branch" to see if one serves your area.
Frequently Asked Questions
Are Bank of America hours the same at every location?
No. Hours vary significantly by branch. A downtown location might open at 8 a.m. and close at 6 p.m., while a suburban branch opens at 9 a.m. and closes at 5 p.m. Always check your specific branch rather than assuming standard hours apply.
Can I do banking on Bank of America's website or app outside of branch hours?
Yes. The mobile app and website are available 24/7 for checking balances, paying bills, transferring money, depositing checks by photo, and viewing transactions. You do not need a branch to be open to handle most routine banking tasks.
What should I do if I need to visit a branch but cannot go during posted hours?
Call customer service at 1-800-432-1000 to see if your issue can be resolved over the phone. Many problems — fraud reports, card replacements, account questions — do not require a branch visit. If you must go in person, ask about scheduling an appointment at a time that works for you.
Do Bank of America ATMs have different hours than branches?
No. ATMs are available 24 hours a day, seven days a week, regardless of branch hours. You can use an ATM to deposit checks, withdraw cash, and transfer money at any time.