Order cheques online through your Bank of America account or by phone
Bank of America lets you order cheques three ways: through your online banking portal, by calling their customer service line, or by visiting a branch in person. The online method is fastest — you can place an order in minutes and cheques typically arrive within 7 to 10 business days. Phone orders take about the same time but require you to speak with a representative. In-branch orders are slowest but let you see sample designs and discuss options face-to-face.
You'll need your account number and routing number handy for any method. If you don't know your routing number, it's printed on the bottom left of any existing cheque, or you can find it in your online banking dashboard under account details.
Key Takeaways
- Online ordering through your Bank of America account is the fastest route, with cheques arriving in 7 to 10 business days.
- You can also order by phone at 1-800-432-1000 or visit a branch, though both take longer than online ordering.
- Bank of America charges for cheques — the cost varies based on the quantity you order and the design you choose, typically ranging from $15 to $30 per box.
- You must have an active checking account and be enrolled in online banking to order cheques through the website.
- If you need cheques urgently, some branches can print temporary cheques on the spot, though this service is not available at all locations.
Ordering cheques through your online banking account
Log into your Bank of America online banking portal using your username and password. Navigate to the "Accounts" or "Services" section — the exact label depends on which version of the website you're using. Look for an option labeled "Order Cheques" or "Cheque Services." Click through and you'll see a list of your checking accounts; select the account you want cheques for.
The system will show you available designs and quantities. Standard designs are usually included in the base price, while premium or personalized designs cost more. Choose how many cheques you want per box — typically 25, 50, or 100 — and select your design. Review the total cost before confirming. Bank of America will charge your account for the order immediately.
After you submit, you'll receive a confirmation number. Write it down or take a screenshot. Cheques ship to the address on file for your account, so if you've moved recently, update your address in your account settings before ordering.
Ordering by phone or at a branch
To order by phone, call Bank of America's customer service line at 1-800-432-1000. Have your account number ready. A representative will walk you through the same choices you'd see online: quantity, design, and cost. They'll confirm your mailing address and process the payment. Phone orders take the same 7 to 10 business days as online orders.
If you visit a branch in person, bring your ID and account number. A teller can show you design samples and place the order for you on the spot. Some branches offer rush printing for temporary cheques if you need them the same day, though this service isn't universal — call ahead to ask whether your branch offers it and whether there's an additional fee.
What cheques cost and what affects the price
Bank of America charges for cheques. A standard box of 25 cheques typically costs $7 to $10, a box of 50 costs $12 to $18, and a box of 100 costs $20 to $30. Prices vary based on the design you choose and current promotions. Personalized designs with your name, address, and logo cost more than standard designs.
Some Bank of America checking accounts include free cheques as part of the account benefits — usually one free box per year or per statement cycle. Check your account terms or call customer service to see whether your account includes this benefit. If it does, you won't be charged when you order.
How long cheques take to arrive and what to do if they're delayed
Standard delivery is 7 to 10 business days from the date you place your order. This timeline assumes Bank of America's printer receives and processes your order within one business day. Weekends and holidays don't count toward the delivery window.
If your cheques don't arrive within 12 business days, contact Bank of America customer service. Have your order confirmation number ready. They can check the status of your order with the printer and, if there's been a genuine delay, may reprint and expedite your cheques at no extra cost. If you need cheques urgently while you wait, ask whether your branch can print temporary cheques or whether you can use your debit card or online bill pay as alternatives.
Updating your address or account information before ordering
Cheques print with the address on file in your Bank of America account. If you've moved or your address is incorrect, update it before you order. Log into online banking, go to "Settings" or "Profile," and update your mailing address. Wait for the change to process — usually one business day — before placing your cheque order.
If you order cheques and then realize your address was wrong, contact customer service immediately. Depending on how far along your order is in the printing process, they may be able to cancel and reprint with the correct address. If the cheques have already shipped, you'll need to decide whether to accept them as-is or request a reprint, which may incur an additional charge.
Alternatives if you need cheques urgently or want to avoid the cost
If you need to pay someone by cheque but don't have cheques on hand, you have options. Some Bank of America branches can print temporary cheques on the spot — these are single-use cheques printed at the teller window. Call your branch first to confirm they offer this service and whether there's a fee (usually $5 to $10 per cheque). This works only if you're paying someone locally and can hand-deliver the cheque the same day.
Alternatively, use online bill pay through your Bank of America account. You can pay most bills and send money to individuals without writing a physical cheque. The payment goes directly from your account to the recipient's bank, and it's usually free. For payments to people or businesses that don't accept electronic transfers, a debit card or wire transfer may work instead.
Frequently Asked Questions
Can I order cheques if I don't have online banking set up?
You can order by phone or in person at a branch without online banking. Call 1-800-432-1000 or visit your nearest branch with your ID and account number. Online ordering is faster, so consider setting up online banking if you don't already have it — it takes about 10 minutes and gives you access to other account features.
What if I order cheques and then close my account?
If you close your account before your cheques arrive, contact Bank of America immediately. Depending on the timing, they may be able to cancel the order and refund you, or redirect the cheques to a different account. If cheques arrive after your account is closed, they won't be valid — don't use them.
Do I have to order cheques in person, or can someone else order them for me?
Only the account holder or an authorized signer on the account can order cheques. If you have power of attorney over someone else's account, you may be able to order on their behalf, but you'll need to verify this with the bank. Call customer service or visit a branch with the relevant legal documents.
Can I reorder the same design if I've ordered from Bank of America before?
Yes. When you order online or by phone, the system shows your previous designs. You can select the same one and reorder without going through the design process again. This makes reordering faster than placing your first order.
What happens if my cheques arrive damaged or with errors?
Contact Bank of America customer service right away with photos of the damage or error. They'll typically reprint and ship replacement cheques at no charge. Don't use damaged or misprinted cheques — they may be rejected by banks or recipients.