Order checks through your online banking account or by phone
Bank of America lets you order checks in three ways: through your online account, by calling customer service, or by visiting a branch in person. The fastest route is your online account — you can place an order in minutes without waiting on hold. If you do not have online access set up, calling 1-800-432-1000 works, though wait times vary by time of day.
When you order through your account, log in, go to the Checks section (usually under Account Services or Manage Accounts), select your account, choose your check design, enter the quantity you want, and confirm your order. The system will show you the cost before you submit. Bank of America charges for checks — the price depends on the design and quantity, ranging from roughly $10 to $30 per box of 25 checks, though this varies.
If you order by phone, have your account number and routing number ready. The representative will confirm your address, ask how many boxes you want, and process the order on the spot. Checks ordered by phone typically arrive in the same timeframe as online orders.
Key Takeaways
- Online ordering through your Bank of America account is the fastest method and shows you the exact cost before you confirm.
- Phone ordering at 1-800-432-1000 works if you cannot use online banking, but expect longer wait times during business hours.
- Checks usually arrive within 7 to 10 business days, though expedited shipping is sometimes available for an additional fee.
- You can order checks only for accounts in your own name; joint account holders may need to order together or contact the bank.
What happens after you place your order
Once you submit your order, Bank of America sends a confirmation to the email or phone number on file. Checks typically ship within 2 to 3 business days and arrive within 7 to 10 business days after that, depending on your location and the shipping method you chose. You can track your order status in your online account under the Checks section.
If you need checks faster, some Bank of America branches offer rush printing or can print temporary checks on the spot, though not all locations do this. Call your local branch to ask whether they offer same-day or next-day check printing before you visit.
Costs and check design options
Bank of America charges for all check orders. Standard checks cost less than designer or specialty checks. A single box of 25 standard checks typically costs between $10 and $15, but prices shift based on the design you choose and current promotions. Duplicate or triplicate checks (for record-keeping) cost more than single-copy checks.
When you order, you can choose from several designs: basic blue, other solid colors, or themed designs. Some designs carry no extra charge, while others add $5 to $15 per box. The online ordering system shows the price for each option before you commit.
Reordering checks and managing your account
If you have ordered checks before from Bank of America, reordering is even faster — the system remembers your previous choices and can print the same design and quantity again. You can change the quantity, design, or address before you confirm. If you moved and need your new address on your checks, update it in your account settings before you order.
If you closed an account or changed account types, you may not be able to order checks for that account anymore. Contact Bank of America directly to confirm whether checks are still available for your current account.
What to do if your checks do not arrive
If your checks do not show up within the timeframe Bank of America gave you, log into your account and check the order status. If the status shows delivered but you did not receive them, contact customer service at 1-800-432-1000 with your order number. They can investigate whether the package was lost in transit and reship your order at no charge.
If you need checks urgently while you wait for a replacement order, ask your bank whether they can print temporary checks or provide a temporary check number you can use. Some branches will do this on the spot if you bring your ID and account information.
Ordering checks for joint accounts
For a joint account, both account holders can order checks, but the checks will print with both names on them. If only one person's name should appear on the checks, contact Bank of America to discuss your options — some accounts allow one person to order checks in their name only, while others require both names.
If you are a co-signer or authorized user on an account but not the primary account holder, you may not be able to order checks online. Call customer service to confirm what you can do.
Frequently Asked Questions
Can I order checks if I have a savings account instead of a checking account?
No. Checks are only for checking accounts. Savings accounts do not come with check-writing privileges. If you need to write checks regularly, you will need a checking account.
What if I want to change the address on my checks after I order?
If your checks have not shipped yet, you can usually cancel and reorder with the new address through your online account. If they have already shipped, you will need to wait for them to arrive and then place a new order with the correct address. Contact customer service if you are unsure whether your order has shipped.
Do I have to order checks through Bank of America, or can I use a third-party printer?
You can order from a third-party check printer, but make sure they have your correct routing number and account number. Bank of America does not endorse any particular printer, so verify the printer's reputation before you order.
How many boxes of checks can I order at one time?
Bank of America does not publish a maximum, but most customers order between 1 and 10 boxes at a time. If you want to order a very large quantity, call customer service to discuss pricing and shipping options.
Will my old checks still work after I order new ones?
Yes. Old checks remain valid as long as your account is open. You can use old and new checks at the same time. Destroy old checks only if your account number or routing number changed.