Where to find your account number in the Bank of America app
Your account number appears in the Bank of America app on the account details screen. Open the app, tap the account you need, and look for the account number displayed near the top of the screen or in the account information section. The exact location depends on which type of account it is — checking, savings, or credit card — but the app always shows it without requiring you to dig through menus.
If you do not see the number immediately, tap "Account Details" or the gear icon on your account tile. Some versions of the app hide the full account number by default and show only the last four digits; tap the number itself or a "show" button to reveal the complete account number.
You can also take a screenshot of the account number for your records, or write it down. The number does not change unless you close the account and open a new one.
Key Takeaways
- Your account number is visible in the Bank of America app by opening the account and looking at the account details section near the top.
- The app may show only the last four digits by default; tap the number to reveal the full account number.
- Different account types (checking, savings, credit card) may display the number in slightly different locations within the app.
- You can screenshot or write down your account number for reference when you need it for transfers, bill payments, or other transactions.
Why you need your account number
Your account number is required for setting up direct deposit, making wire transfers, paying bills through third-party services, and providing proof of account ownership. When you give someone your account number — an employer, a utility company, or another bank — they use it to route money to the correct account.
The account number is different from your routing number, which tells the sending bank where your Bank of America account is located. You often need both numbers together, but they serve different purposes. Your routing number is the same for all Bank of America accounts in your state or region, while your account number is unique to each individual account you hold.
Difference between account number and routing number
Your account number identifies which specific account the money should go to. Your routing number identifies which Bank of America branch or processing center handles your account. When you set up direct deposit or a bill payment, you provide both so the money reaches the right place.
The Bank of America app shows your account number on the account details screen. To find your routing number in the app, go to the account details section as well — it is usually listed right next to the account number. You can also find your routing number on the bottom left of any check you have written from that account.
How to find your account number on a check
If you have a checkbook, your account number is printed at the bottom of the check in the middle section, between two sets of numbers. The first set of numbers on the left is your routing number. The middle set is your account number. The last set on the right is the check number itself.
This method works if you do not have access to the app or prefer a physical reference. The account number on your check is the same as the one shown in the app, so either source is equally valid.
What to do if you cannot see your account number in the app
If the account number is not visible after you tap "Account Details," try logging out of the app and logging back in. Sometimes the app needs to refresh to display all account information. Make sure you are using the most recent version of the Bank of America app — outdated versions occasionally have display issues.
If the number still does not appear, contact Bank of America directly through the app by tapping the menu and selecting "Contact Us," or call the customer service number on the back of your debit or credit card. A representative can provide your account number over the phone and confirm your identity first.
Keeping your account number secure
Your account number is not as sensitive as your PIN or password, but you should still treat it with care. Do not share it with people you do not trust, and do not post it on social media or in public forums. Scammers can use your account number along with other information to attempt unauthorized transfers or fraudulent transactions.
When you provide your account number to a legitimate business — your employer, your bank, a utility company — verify that you are communicating with the real organization. Call the official phone number on their website or your bill, not a number from an email or text message, to confirm where to send your account information.
Frequently Asked Questions
Can I change my account number?
No, your account number is permanent for as long as the account exists. If you want a different number, you would need to close the current account and open a new one, which creates a new account number. This is rarely necessary and can disrupt direct deposits or automatic payments, so most people keep their account number unchanged.
Is my account number the same as my customer ID?
No, they are different. Your customer ID identifies you as a Bank of America customer across all your accounts. Your account number identifies a single specific account. You may have one customer ID but multiple account numbers if you hold more than one account.
What if I see multiple account numbers in the app?
You are seeing the account numbers for each separate account you hold at Bank of America. A checking account, a savings account, and a credit card account each have their own account number. Tap each account tile to see which number belongs to which account.
Do I need my account number to log into the app?
No, you log in with your username and password or with fingerprint or face recognition. Your account number is only needed when you are making transactions, setting up transfers, or providing account information to someone outside the bank.
Can someone access my account with just the account number?
Not without additional information. Your account number alone is not enough to transfer money or make changes to your account. A person would also need your PIN, password, or other verification to access your account or move funds.