Where to find your account number in the Bank of America mobile app
Your account number appears in the Bank of America app on the Accounts screen. Open the app, tap the account you need, and look at the account details panel — the number is listed there, usually below the account name and balance. You can also see it on statements, checks, or by calling customer service at the number on the back of your debit card.
The exact location depends on which version of the app you have and whether you're using an iPhone or Android device, but the Accounts screen is the fastest route. If you have multiple accounts, make sure you're looking at the right one — each account has its own number.
You may need your account number to set up bill pay, authorize a wire transfer, arrange direct deposit, or provide it to a third party. Having it handy saves time when you're on the phone with customer service or filling out forms.
Key Takeaways
- Your account number is visible on the Accounts screen in the Bank of America app, displayed below your account name and current balance.
- If you cannot find it in the app, check a recent statement, a check from your account, or call the customer service number on your debit card.
- You will need your account number for bill pay setup, wire transfers, direct deposit authorization, and when working with third-party services.
- Each account you hold has its own unique number, so confirm you are viewing the correct account before copying the number.
Step-by-step: locating your account number on mobile
Open the Bank of America app and sign in with your username and password. On the home screen, you will see a list of your accounts — checking, savings, credit cards, or loans. Tap the account you need the number for.
Once you open that account, the details panel will display the account name, the current balance, and the account number. The account number is usually a 10-digit string. Tap and hold on the number to copy it, or write it down if you need it for a form or phone call.
If the account details do not appear immediately, scroll down or look for a "Details" or "Account Info" button. Some versions of the app require one extra tap to reveal the full account number.
Finding your account number on statements and checks
Your account number also appears on every bank statement you receive. Log into your Bank of America online account or check your email for statements. The account number is printed near the top of the statement, often next to the account name.
If you have checks from your account, the account number is printed at the bottom of each check, usually in the middle section between the routing number and the check number. The routing number comes first, then your account number.
Statements and checks are useful backups if you cannot access the app or if you need to verify the number is correct before sharing it with someone else.
What to do if the account number is not visible in the app
If you have signed in but cannot see the account number on the Accounts screen, try signing out and signing back in. Sometimes the app needs to refresh to display all account details. Make sure you are looking at the correct account — if you have multiple accounts, each one has a different number.
If the problem persists, call Bank of America customer service at the number on the back of your debit card or the number listed on your statement. A representative can confirm your account number over the phone and can also help if you suspect fraud or if your account details are not loading correctly in the app.
You can also visit a Bank of America branch in person with your ID, and a teller can provide your account number immediately.
Why you need your account number and when to use it
Your account number is required for several common banking tasks. When you set up bill pay through the app or online, you may need to enter your account number. If you arrange direct deposit for your paycheck or a government benefit, your employer or the benefit program will ask for your account number and routing number.
Wire transfers, ACH transfers to other banks, and peer-to-peer payment setup sometimes require your account number. If you call customer service to dispute a charge or report fraud, having your account number ready speeds up the process. Third-party services — tax software, payroll platforms, or investment apps — may also ask for it when you link your Bank of America account.
Keep your account number private. Do not share it in emails, texts, or with people you do not trust. Bank of America will never ask you to confirm your account number by email or text.
Protecting your account number from fraud
Your account number is sensitive information, but it is not as dangerous as your PIN or password. Someone with only your account number cannot log into your account or move money without additional information. However, you should still treat it as private.
If you share your account number with a business or service, verify that the recipient is legitimate before providing it. Scammers sometimes pose as banks or utilities to collect account numbers. If you are unsure whether a request is real, hang up and call the organization directly using a phone number from their official website or statement.
If you believe your account number has been compromised or misused, contact Bank of America immediately. They can monitor your account for fraud and issue a new account number if necessary.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is printed on the front of your card and is different from your account number. Your account number is what you use for bank transfers and bill pay. Your card number is what you use for purchases and ATM withdrawals.
Can I see my account number if I do not have the app?
Yes. Log into your Bank of America online account at bankofamerica.com, and your account number will appear on the Accounts page. You can also find it on any statement, check, or by calling customer service.
What if I have a joint account — do both people see the same account number?
Yes. A joint account has one account number shared by all account holders. Both people see the same number in the app and on statements. The account number does not change based on who is logged in.
Do I need my account number to use the Bank of America app?
No. You sign into the app with your username and password. You only need your account number when you are setting up transfers, bill pay, or sharing account details with a third party.
How long is a Bank of America account number?
Bank of America account numbers are typically 10 digits long. The number appears on your statements, checks, and in the app. If you see a different length, double-check that you are looking at the correct account.