Your account number appears in multiple places on your Bank of America statements and online
Your Bank of America account number is a unique identifier for your specific account. It is not the same as your routing number (which identifies the bank itself) or your card number. You will need your account number when you set up direct deposits, arrange wire transfers, pay bills by check, or contact the bank about your account.
The fastest way to find it is to log into your online banking account or mobile app. If you do not have online access set up, your most recent paper statement or a blank check will show it. The number typically appears in the same location across all Bank of America documents.
Key Takeaways
- Your account number is printed on the bottom left of every check, between the routing number and the check number.
- Online banking shows your account number in your account details or profile settings, usually labeled as "Account Number" or "Account ID".
- Paper statements display the account number at the top right corner or in the account summary section.
- Bank of America customer service can provide your account number over the phone if you verify your identity with personal information.
Finding your account number on a check
If you have a blank check from your Bank of America checking account, the account number is printed on the bottom of the check. Look at the numbers along the bottom edge: the first set is your routing number (usually nine digits), the middle set is your account number (typically 10 to 12 digits), and the last set is the check number.
The account number may also be printed in smaller text elsewhere on the check, depending on the check design. If your checks are several years old, the format may differ slightly, but the bottom-left position is the standard location for all Bank of America checks.
Locating it in your online banking account
Log into your Bank of America online account at bankofamerica.com or through the mobile app. Once you are signed in, navigate to your account overview or dashboard. Your account number should appear near the top of the page, often labeled as "Account Number" or "Account ID".
If you have multiple accounts with Bank of America, each one will have its own account number. The account number is also visible when you click into the specific account details or settings. Some users find it listed under "Account Information" or in a section labeled "Account Details".
Checking your paper statement
Open your most recent Bank of America statement. The account number is typically printed at the top right of the first page, near your name and address. It may also appear in the account summary section or in the header of the statement.
If you receive statements by mail, every statement will show the same account number in the same location. Older statements will also contain this information, so you can refer back to any previous statement if your current one is not available.
Calling Bank of America customer service
If you cannot locate your account number through any of the above methods, you can call Bank of America customer service at 1-800-432-1000. Have your Social Security number, date of birth, and other identifying information ready. The representative will verify your identity before providing your account number.
Customer service is available 24 hours a day, 7 days a week. Wait times vary depending on call volume. If you prefer not to call, you can also visit a Bank of America branch in person with a valid ID, and a banker can provide your account number immediately.
What to do if you cannot find your account number
If you have lost access to your checks, statements, and online account, the fastest option is to visit a Bank of America branch with a valid government-issued ID. A banker can pull up your account and provide the number on the spot.
You can also request a new set of checks, which will arrive with your account number printed on them. This process typically takes 7 to 10 business days. In the meantime, if you need your account number for an urgent transfer or deposit, calling customer service is your quickest alternative.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is printed on the front of your card and is different from your account number. The account number is used for bank transfers and direct deposits, while the card number is used for purchases and ATM withdrawals.
Can I use my account number to make purchases online?
No. Your account number is not a payment method for online shopping. You would use your debit card number, credit card number, or a digital wallet. Your account number is for bank-to-bank transfers and direct deposits only.
What if my account number has changed?
Bank of America does not change account numbers unless you close an account and open a new one. If you opened a new account, it will have a different account number. Your original account number remains the same for the life of that account.
Do I need my account number to log into online banking?
No. You log in with your username and password or through fingerprint and face recognition on the mobile app. Your account number is not used for login security.