Your account number appears in multiple places on your statements and online
Your Bank of America account number is a 10-digit code that identifies your specific checking or savings account. You can find it on a paper statement, in the Bank of America mobile app, on your debit card, or by calling customer service. The fastest route is usually your most recent statement or your online banking dashboard, where it appears clearly labeled.
The account number is different from your routing number (which identifies the bank itself) and your card number (which is on your debit or credit card). You will need the account number when setting up direct deposit, arranging wire transfers, paying bills by check, or giving payment instructions to employers or other organizations.
Key Takeaways
- Your account number is a 10-digit code printed on paper statements, visible in the mobile app under account details, and shown on the bottom left of your debit card.
- The account number is not the same as your routing number (which is 9 digits and identifies Bank of America) or your card number (which is 16 digits).
- If you cannot locate it on a statement or in the app, calling Bank of America at 1-800-432-1000 will get you the number in under a minute.
- You will need your account number for direct deposit setup, wire transfers, bill payments by check, and when providing banking details to employers or creditors.
Finding your account number on a paper statement
If you receive paper statements by mail, your account number is printed in the upper right corner of the first page. It appears as a 10-digit number, often preceded by the label "Account Number" or "Acct #". The statement also shows your routing number (9 digits) and the date the statement was issued.
Paper statements arrive monthly unless you have set up paperless statements. If you have not received a statement recently, you can request one through your online banking account or by calling customer service. Bank of America also allows you to view past statements online going back several years, which is often faster than waiting for a new one to arrive.
Locating it in the Bank of America mobile app or website
Log into your Bank of America account on the website or mobile app using your username and password. On the website, click "Accounts" or "Account Details" to see a list of your accounts. Your account number will appear next to each account name, usually in a smaller font below the account balance.
In the mobile app, tap the account you want to view, then look for "Account Details" or an information icon (usually a circle with an "i"). Your 10-digit account number will be displayed there. This method works whether you have a checking account, savings account, or money market account — each one has its own separate account number.
Reading your account number from your debit card
Your Bank of America debit card displays your account number on the front, printed on the bottom left side below your name. It is the 10-digit number that comes after any routing information. This is the quickest way to find your account number if you have your card in your wallet right now.
Do not confuse this with the 16-digit card number embossed or printed in the center of the card, which is used for credit card transactions and online purchases. The account number is shorter and located lower on the card. If your card is lost, stolen, or expired, you will need to use one of the other methods to locate your account number.
Calling Bank of America customer service
Call Bank of America at 1-800-432-1000 and select the option for account information. You will be asked to verify your identity using your Social Security number, date of birth, or other security questions. Once verified, a representative can provide your account number immediately.
This method is useful if you do not have access to your statements, card, or online account, or if you need to confirm which account number belongs to which account type. The call typically takes less than five minutes. Bank of America customer service is available 24 hours a day, 7 days a week.
What to do if you cannot find your account number
If you have tried the methods above and still cannot locate your account number, contact Bank of America directly by phone, through the mobile app's messaging feature, or by visiting a local branch in person. Bring a form of identification such as a driver's license or passport. A representative can look up your account number in seconds and may also help you understand which account number corresponds to which account if you have multiple accounts.
You can also set up a new online banking account or reset your password through the Bank of America website if you have forgotten your login credentials. Once you regain access to your account, the account number will be visible in the dashboard.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number is 9 digits and identifies Bank of America as the bank. Your account number is 10 digits and identifies your specific account within the bank. You need both numbers to set up direct deposit or wire transfers.
Can I use my debit card number instead of my account number?
No. Your debit card number (16 digits) is for card transactions and online purchases. Your account number (10 digits) is for banking transactions like direct deposit, wire transfers, and check payments. They are different numbers and serve different purposes.
What if I have multiple Bank of America accounts?
Each account — checking, savings, money market — has its own separate 10-digit account number. When you log into your online account or call customer service, you can see all your account numbers listed by account type. Make sure you are using the correct account number for the transaction you are making.
Is it safe to share my account number?
Your account number alone cannot be used to withdraw money or make unauthorized transactions. However, combined with your routing number, it can be used to set up automatic payments or direct deposit. Only share your account and routing numbers with trusted organizations like your employer, your bank, or a business you are paying intentionally.