You can change your debit or credit card design through the Bank of America mobile app or website in about five minutes

Log into your Bank of America account on the mobile app or at bankofamerica.com. Go to the card you want to change—tap or click on it in your wallet view. Look for an option labeled "Manage Card" or "Card Design" (the exact wording varies by card type). Select a new design from the available gallery, confirm your choice, and the change takes effect immediately in your digital wallet. A replacement physical card with the new design will arrive in 7 to 10 business days.

Not all card designs are available for all card types. Bank of America rotates designs seasonally and by card product, so what you see depends on whether you hold a basic debit card, a premium rewards card, or a business card. If you do not see the design you want, check back in a few weeks—new options appear regularly.

Key Takeaways

  • Design changes happen instantly in your digital wallet but take 7 to 10 business days to arrive as a physical card.
  • You can change your card design as often as you want, and each change triggers a new physical card to be mailed to you.
  • The mobile app and website both offer the same design gallery, so use whichever is faster for you.
  • Not every design works with every card type—premium rewards cards and business cards have separate design options from basic debit cards.

Where to find the card design option in the app

Open the Bank of America mobile app and tap the card you want to change in your wallet section. The card will expand to show details. Swipe or scroll to find "Manage Card" or "Card Design"—this button is usually near the top of the card details screen, sometimes grouped with other card management options like "Lock Card" or "Report Card Lost."

If you cannot find it, try tapping the three-dot menu icon on the card itself. Some versions of the app hide the design option there. Once you tap "Card Design," you will see a gallery of available designs specific to that card type. Tap the one you want, review the preview, and confirm. The app will ask you to verify the change—this usually means confirming with your PIN or biometric login.

Changing your design on the website

Go to bankofamerica.com and log in with your username and password. Click on the card you want to change in your accounts overview. On the card details page, look for a link or button that says "Manage Card Design" or "Change Card Design"—it is typically in the right sidebar or under a "Card Services" section.

Click it to open the design gallery. Select your new design, review how it will look, and click "Confirm" or "Apply." The website will ask you to verify the change, usually by re-entering your password or answering a security question. After confirmation, your digital card updates right away, and Bank of America will mail the physical card to the address on file.

What happens to your old card after you order a new design

Your old physical card stops working as soon as the new one arrives and is activated. Bank of America automatically deactivates the old card to prevent fraud. You do not need to call or do anything—the transition is automatic.

If you need to use your card before the new one arrives, use your digital wallet. Your Bank of America card is already in Apple Pay, Google Pay, or Samsung Pay if you set it up, and the digital version works immediately. If you have not added it to a digital wallet yet, do that now through the app—tap the card, look for "Add to Wallet" or "Add to Apple Pay," and follow the prompts. This takes about 30 seconds and lets you pay with your phone while you wait for the physical card.

Design options vary by card type and change over time

Bank of America offers different design galleries for different cards. A basic debit card might have 8 to 12 designs available, while a premium rewards card like the Bank of America Premium Rewards card might have a separate, smaller set. Business cards have their own gallery. If you do not see a design you want, it may not be available for your specific card type.

Bank of America also rotates designs seasonally. New designs appear a few times a year, and older ones sometimes disappear. If you see a design you like, order it—there is no cost to change your design, and you can always change it again later. Check back in a month or two if the current gallery does not appeal to you.

Costs and limits on how often you can change

There is no fee to change your card design. You can change it as many times as you want. Each time you do, Bank of America mails you a new physical card at no charge, and the old one is deactivated automatically.

The only practical limit is the 7 to 10 business day wait for the new card to arrive. If you change your design multiple times in a short period, you will have several cards in transit. Bank of America will not activate a new card until it arrives, so you cannot speed up the process by ordering multiple designs at once. Use your digital wallet in the meantime.

Troubleshooting: design option is missing or greyed out

If you cannot find the design option or it appears greyed out, the most common reason is that your card type does not support design changes. Some older card products or business accounts have limited or no design options. Check whether your card is may be able to access by looking at the card details page—if there is no "Manage Card Design" option anywhere, that card type does not offer it.

Another reason the option might be unavailable is if your account is flagged for fraud or security review. If Bank of America is investigating unusual activity on your account, they may temporarily lock card management features. Call the number on the back of your card to check your account status. If your card is locked or frozen, resolve that first before trying to change the design.

Frequently Asked Questions

Does changing my card design change my card number?

No. Your card number, expiration date, and CVV stay the same. Only the picture on the front of the card changes. You do not need to update your card information with merchants, subscriptions, or online accounts.

Can I change my design if my card is locked or reported lost?

No. You must unlock or replace your card first. If you reported it lost, Bank of America will mail you a replacement card automatically—you cannot choose a design for that replacement. Once the new card arrives and is active, you can then change its design.

What if I want my old design back?

If the design is still in the gallery, you can select it again. If Bank of America has retired it, you cannot get it back on a new card. You can keep using your current physical card as long as it is not damaged or expired.

How long does the new card take to arrive?

Bank of America typically mails the new card within one business day of your order and it arrives in 7 to 10 business days. Delivery time depends on your location and the postal service. You can use your digital wallet immediately while you wait.

Can I change the design of a business card?

Yes, if your business card type supports it. Business cards have a separate design gallery from personal cards. Log in to your business account, find the card, and follow the same steps. Not all business card products offer design changes—check the card details page to see if the option is available.