Order checks online through your Bank of America account
The fastest way to order checks is through your Bank of America online banking portal. Log in to your account, go to the Checks section (usually under Account Services or Manage Accounts), and select the checking account you want checks for. You'll choose your check design, quantity, and delivery speed. Bank of America offers standard delivery (7 to 10 business days) at no charge, or expedited delivery (3 to 5 business days) for a fee.
You can also order checks through the Bank of America mobile app if you prefer ordering on your phone. The process is the same: navigate to Checks, select your account, pick your design, and confirm your order. Your checks will be mailed to the address on file for that account.
When you order, you'll see the cost per box upfront. Bank of America charges vary based on the check design and quantity you choose, but standard checks typically cost between $15 and $25 per box of 100. Expedited shipping adds an extra fee, usually $5 to $10 depending on how fast you need them.
Key Takeaways
- Log into your Bank of America online account or mobile app and navigate to the Checks section under Account Services to start an order.
- Standard delivery takes 7 to 10 business days at no extra charge; expedited delivery costs extra but arrives in 3 to 5 business days.
- Checks are mailed to the address registered with your account, so update your address before ordering if you've moved recently.
- You can choose from multiple check designs and order quantities, with pricing displayed before you confirm your purchase.
- If you don't have online access, call Bank of America customer service at the number on your debit card to order checks by phone.
Call Bank of America customer service to order by phone
If you prefer not to order online, you can call Bank of America's customer service line. The phone number is on the back of your debit card or on your monthly statement. Have your account number and the checking account you want checks for ready when you call.
A representative will walk you through the check designs available, confirm the quantity you want, and take your delivery preference. They'll also verify the mailing address on your account. The cost and delivery timeline are the same as ordering online.
Visit a Bank of America branch in person
You can also order checks at any Bank of America branch. Walk in during business hours, tell a representative you want to order checks, and they'll help you select a design and quantity. This method is slower than online ordering because the branch staff will place the order for you, but it's an option if you prefer face-to-face service.
Some branches may have sample check designs on hand so you can see what you're ordering before you commit. Ask the representative if they have samples available.
What information you need before ordering
Before you place an order, have the following ready: your Bank of America account number, the checking account you want checks for (if you have multiple accounts), and the mailing address where you want the checks sent. Make sure the address on file is current—checks will be mailed there automatically.
If you've recently moved, update your address in your Bank of America account before ordering. You can do this online, through the app, or by calling customer service. Ordering with an outdated address means your checks will go to your old location.
How long it takes to receive your checks
Standard delivery takes 7 to 10 business days from the time you place your order. This means if you order on a Monday, you can expect your checks to arrive sometime the following week or the week after. Expedited delivery compresses this to 3 to 5 business days but costs extra.
The timeline starts when Bank of America processes your order, not when you place it. Orders placed on weekends or holidays are processed the next business day. If you need checks urgently, expedited delivery is worth the fee, but plan ahead if you can—standard delivery is free.
Reorder checks without placing a new order
If you've ordered checks from Bank of America before, you can often reorder the same design without going through the full selection process. When you log into your account or call customer service, ask about reordering. Bank of America may have your previous order on file, which speeds things up.
Reordering is useful if you're running low on checks and want the same design again. You'll still pay the same per-box price and choose your delivery speed, but you skip the design selection step.
What to do if your checks don't arrive
If your checks don't show up within the promised delivery window, contact Bank of America customer service. Have your order number ready (you'll receive a confirmation number when you place the order). The representative can check the status of your shipment and tell you where it is.
If the checks are lost in the mail, Bank of America can reissue them or issue a refund. They may also be able to expedite a replacement order at no extra charge. Keep your confirmation number and the expected delivery date so you can reference them when you call.
Frequently Asked Questions
Can I order checks for a joint account?
Yes. If the account is joint, both account holders' names can appear on the checks, or you can choose to have only one name printed. When you order, you'll select whose name goes on the checks during the design process.
What if I need checks before the standard delivery date?
Use expedited delivery, which takes 3 to 5 business days instead of 7 to 10. You'll pay an extra fee, but it's the fastest option Bank of America offers online or by phone. If you need checks the same day, visit a branch and ask if they have temporary check stock available.
Can I order checks if I'm not logged into my account?
No. You must log in to your Bank of America account online or through the app to order checks, or call customer service and verify your identity. This protects your account from unauthorized orders.
Do I have to use Bank of America checks, or can I order from another printer?
You can order checks from other printers, but Bank of America checks are designed to work with your account and are may provide to be compatible with the bank's systems. Third-party checks may work, but Bank of America won't may provide they'll process correctly.
What happens if I order checks but close the account before they arrive?
Contact Bank of America immediately to cancel the order if possible. If the checks have already shipped, you can request that they be returned to the bank. Checks ordered for a closed account won't be usable, so canceling before delivery saves you money.