Check Bank of America's hours before you go

Bank of America branches open and close at different times depending on the day of the week and the specific location. Most branches open between 9 a.m. and 10 a.m. on weekdays and close between 4 p.m. and 6 p.m., but some locations have extended hours or open on Saturday mornings. The fastest way to know if your branch is open right now is to look it up by address on Bank of America's website or call the branch directly.

You do not need to visit a branch for most banking tasks. You can transfer money, pay bills, deposit checks, and check your balance through the Bank of America mobile app or website 24 hours a day. ATMs are also available around the clock at most Bank of America locations and at partner networks. If you need to speak to someone, you can call customer service at 1-800-432-1000 any day of the week.

Key Takeaways

  • Most Bank of America branches are open weekdays from 9 a.m. to 5 p.m., but hours vary by location and day of the week.
  • The Bank of America website and mobile app let you find your nearest branch and see its exact hours before you leave.
  • You can handle most banking tasks online or through the mobile app without visiting a branch at all.
  • If a branch is closed, you can still use ATMs, call customer service at 1-800-432-1000, or use online banking.
  • Some Bank of America locations inside grocery stores or malls have different hours than standalone branches.

How to find your branch's hours online

Go to bankofamerica.com and click "Locations" or "Find a Branch" in the top menu. Enter your address, city, or ZIP code. The website will show you all nearby branches with their hours for today and the rest of the week. Each location also lists which services are available — some branches offer limited services or are drive-through only.

You can also use the Bank of America mobile app. Open the app, tap the menu icon, select "Locations," and search by address or allow the app to use your location. The app shows hours, phone numbers, and directions to each branch. If you call the branch directly, you will reach someone who can confirm whether it is open and answer questions about wait times or specific services.

What you can do without visiting a branch

Most banking tasks do not require a trip to a physical location. Through the Bank of America website or mobile app, you can transfer money between your accounts, send money to other people, pay bills, deposit checks by taking a photo, view your balance and transaction history, and freeze or unfreeze your debit card. These functions work 24 hours a day, seven days a week.

If you need cash, any Bank of America ATM is available around the clock. You can also withdraw cash at ATMs in the Allpoint network, which includes machines at grocery stores, pharmacies, and convenience stores nationwide. If you need to deposit cash or a check in person, you can do that at any Bank of America ATM during business hours, or wait until the branch reopens.

When Bank of America branches are typically closed

Bank of America branches are closed on federal holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, ATMs and online banking remain open, but you cannot visit a teller or speak to someone in person.

Most branches are also closed on Sundays, though some locations in high-traffic areas may have limited Sunday hours. If you need banking services on a holiday or Sunday, use online banking, the mobile app, or an ATM. You can also call customer service at 1-800-432-1000 to speak with someone by phone.

Bank of America branches inside stores or malls

Some Bank of America locations operate inside grocery stores, malls, or other retail spaces. These branches often have different hours than standalone locations — they may open later, close earlier, or follow the host store's schedule. Always check the specific branch hours on the Bank of America website or by calling ahead, because a grocery store branch may close at 5 p.m. while a standalone branch nearby stays open until 6 p.m.

In-store branches may also offer limited services. Some do not have safe deposit boxes, notary services, or certain loan products. If you need a specific service, call the branch first to confirm it is available before making the trip.

What to do if your branch is closed

If you arrive at a branch and it is closed, you have several options. Use an ATM to withdraw cash, deposit checks, or transfer money. Log into online banking or the mobile app to handle most transactions. Call customer service at 1-800-432-1000 to speak with someone about your account or to schedule an appointment for when the branch reopens.

If you need to deposit a large amount of cash or handle a complex transaction, ask the customer service representative whether you can do it by mail, by appointment at a different branch, or through another method. Some services do require an in-person visit, but Bank of America can often schedule you at a time that works for you.

Frequently Asked Questions

Can I do everything online that I can do at a branch?

Most tasks yes — transfers, bill pay, check deposits, and account management all work online or through the app. Some services like safe deposit box access, notary services, or certain loan products require an in-person visit. Call your branch or customer service to confirm whether what you need can be done remotely.

Are Bank of America ATMs open 24 hours?

Yes, Bank of America ATMs are available 24 hours a day, seven days a week. You can withdraw cash, deposit checks, transfer money, and check your balance at any time. ATMs in the Allpoint network are also available around the clock at many grocery stores and convenience stores.

What if I need to speak to someone on a weekend or holiday?

Call customer service at 1-800-432-1000. Representatives are available seven days a week, including holidays. You can also use online chat through the Bank of America website or mobile app during extended hours, though availability varies by service type.

Do all Bank of America branches have the same hours?

No. Hours vary by location, day of the week, and whether the branch is inside a store or standalone. Always check your specific branch's hours on the website or by calling before you visit. Some branches open at 9 a.m., others at 10 a.m.; some close at 4 p.m., others at 6 p.m.