Bank of America does not operate coin machines in its branches
Bank of America stopped installing and maintaining coin counting machines in its branches years ago. If you have rolled coins or loose change you want to deposit, you cannot use a machine at a Bank of America location. The bank does accept coin deposits at teller windows during business hours, but you will need to hand the coins to a person and wait while they are counted and processed.
This is a shift from the past, when many large banks offered coin machines as a customer convenience. Bank of America made the decision to remove these machines from branches, likely due to maintenance costs and the declining use of physical coins. Today, if you need to deposit coins, your options are limited to the teller counter or looking elsewhere.
Key Takeaways
- Bank of America tellers will count and deposit your coins at the counter during regular branch hours, but there are no self-service coin machines in branches.
- Coin deposits at the teller window are free for Bank of America customers, but the process takes time because a person must count them.
- If you have a large amount of coins, call your branch ahead of time to let them know, so staff can set aside time to process your deposit.
- Grocery stores, laundromats, and some credit unions still operate coin machines if you need a faster alternative.
How to deposit coins at a Bank of America branch
Bring your coins to any Bank of America branch during business hours and ask to speak with a teller. You do not need to roll the coins yourself—the teller will count them loose or in rolls. Have your account number or debit card ready so the teller can credit the deposit to your account.
The teller will count the coins in front of you and enter the amount into the system. The deposit posts to your account immediately. There is no fee for this service if you are a Bank of America customer with a checking or savings account.
If you have a very large amount of coins—several hundred dollars or more—call your branch ahead of time. Let them know how much you plan to bring and when you will arrive. This gives the staff time to prepare and ensures someone will be available to help you without holding up other customers.
What happens if your branch is busy
If you arrive during peak hours, you may wait longer than usual. Coin counting takes time because each coin must be verified and counted. If the branch is understaffed or very busy, the teller may ask you to come back at a slower time, or they may ask you to wait while they process other customers first.
To avoid a long wait, visit your branch early in the morning or mid-afternoon on a weekday. Avoid lunch hours and late afternoon when branches are typically busiest. If you call ahead with a large deposit, the branch can schedule a specific time for you.
Alternatives if Bank of America does not work for you
Many grocery stores operate coin machines near the customer service desk. Chains like Safeway, Kroger, and Whole Foods often have machines that count coins and print a voucher you can cash at the register or deposit at any bank. These machines typically charge a fee—usually between 8 and 10 percent of the total—but they are faster than waiting at a teller window.
Credit unions sometimes still maintain coin machines for their members. If you belong to a credit union, call and ask whether they have a machine available. Laundromats and arcades may also have coin-counting services, though these are less common and may charge higher fees.
If you have only a small amount of loose change, you can simply bring it to the Bank of America teller and deposit it without rolling. The teller will count it as part of your deposit.
Why Bank of America removed coin machines
Large banks removed coin machines from branches for several reasons. The machines require regular maintenance and repairs, which is expensive. They also take up physical space in branches that are already crowded. As fewer people use coins for everyday transactions, the demand for coin machines has dropped significantly.
Digital payments, debit cards, and mobile wallets have reduced the amount of physical currency—including coins—that people handle. Banks responded by cutting services that fewer customers used. Coin machines were among the first to go.
Frequently Asked Questions
Can I deposit coins at a Bank of America ATM?
No. Bank of America ATMs do not accept coins. They only accept paper bills and debit cards. You must visit a branch and speak with a teller to deposit coins.
Is there a limit to how many coins I can deposit at once?
Bank of America does not publish a specific limit, but extremely large deposits may require advance notice. If you have more than a few hundred dollars in coins, call your branch ahead of time so they can prepare.
Do I have to be a Bank of America customer to deposit coins?
Yes. Only Bank of America account holders can deposit coins at the teller window. If you do not have an account, you will need to use a coin machine at a grocery store or credit union instead.
What if I have foreign coins mixed in with US coins?
Tell the teller before they begin counting. They will separate out the foreign coins, which Bank of America cannot process. You can keep the foreign coins or ask the teller what to do with them.
Can I deposit coins through mobile banking or online?
No. Coins must be deposited in person at a branch. Mobile and online banking do not have a way to process physical coins.