Bank of America does not offer coin-counting machines to customers
Bank of America stopped providing coin-counting services at most branches years ago. If you have rolled coins or loose change, you cannot use a machine at a Bank of America location. The bank's official position is that customers should roll coins themselves or use a third-party service.
This policy applies across all Bank of America branches nationwide. Some very large branches or financial centers may have older machines still in place, but you cannot count on finding one, and staff cannot tell you in advance whether a specific location has equipment. Your best approach is to assume your local branch does not have a counter and plan accordingly.
Key Takeaways
- Bank of America branches do not reliably have coin-counting machines, and the bank has no official coin-counting program for customers.
- You can roll coins by hand using paper coin wrappers, which most Bank of America branches will accept at the teller window without a fee.
- Grocery stores with customer service desks—Kroger, Safeway, Albertsons—often have free coin counters available to shoppers.
- Laundromats, arcades, and some casinos have coin-counting machines that charge a small percentage (usually 5 to 10 percent) of the total.
- If you deposit rolled coins at Bank of America, the teller may open and count them to verify the amount before accepting the deposit.
Rolling coins yourself and depositing at the teller window
The simplest option is to roll your coins by hand and deposit them at a Bank of America teller. You will need paper coin wrappers, which you can buy at most grocery stores, pharmacies, or office supply stores for a few dollars per pack. The standard wrappers hold 40 pennies, 40 nickels, 25 dimes, or 20 quarters.
When you bring rolled coins to the teller, there is no fee to deposit them. However, the teller may open the wrappers and count the coins to verify you rolled them correctly. This is normal practice and protects both you and the bank. If you are depositing a large amount, call your branch ahead of time to let them know, so they can have enough time set aside.
You do not need to be a Bank of America customer to use this service, though the teller will ask for identification. If you are not a customer, ask whether the branch will accept a coin deposit into someone else's account or whether you need to open an account first.
Free coin counters at grocery stores
Many large grocery chains operate coin-counting machines in their customer service areas at no cost to shoppers. Kroger, Safeway, Albertsons, and Whole Foods often have these machines. The machine counts your coins and prints a receipt that you can take to the customer service desk to receive cash or a store credit voucher.
The catch is that not every location has a machine, and availability varies by region and store size. Call ahead or visit the store's website to confirm. Smaller grocery stores and independent markets rarely have machines. If you use the machine, you typically receive cash or a voucher on the spot—no deposit account needed.
Coin-counting machines at laundromats and arcades
Laundromats almost always have coin-counting machines because customers need to convert bills to quarters. Arcades and some casinos also operate them. These machines charge a fee, usually between 5 and 10 percent of the total value. For example, if you count $100 in coins, you might pay $5 to $10 and receive $90 to $95 in cash or tokens.
The fee is automatic—the machine deducts it before dispensing your money. This option works best if you have a small amount of coins or if you are already at one of these locations. For large amounts, the fee adds up quickly, so rolling coins by hand or using a free grocery store counter is more cost-effective.
What happens if you deposit coins without rolling them
If you walk into a Bank of America branch with loose coins in a bag or jar, the teller will not accept them as-is. They will ask you to roll them or will direct you to a coin-counting service. Some branches may offer to roll them for you if you have a small amount and the branch is not busy, but this is not may provide and not a service the bank officially provides.
Depositing unrolled coins wastes the teller's time and holds up the line. Rolling them yourself takes 10 to 15 minutes for a typical jar of mixed coins and shows respect for the teller's schedule.
Alternatives if you have a very large amount of coins
If you have hundreds of dollars in coins—from a business, a vending machine, or years of saving—consider hiring a coin-rolling service or taking the coins to a local credit union. Some credit unions offer coin-counting to members at no charge. Call ahead to confirm they accept coins and whether you need to be a member.
Another option is to contact a local bank that still operates coin-counting equipment. Community banks and smaller regional banks sometimes maintain machines that larger banks have phased out. A quick phone call to three or four local banks in your area may turn up a free counter.
Frequently Asked Questions
Can I deposit coins at a Bank of America ATM?
No. Bank of America ATMs accept only bills and checks. You must visit a teller window to deposit coins, and they must be rolled or the teller will count them before accepting the deposit.
Will Bank of America charge me a fee to deposit rolled coins?
No fee for the deposit itself. However, if the teller opens and counts the coins to verify the amount, that is not charged to you—it is standard procedure to protect the accuracy of your account.
What if I don't have coin wrappers?
You can buy them at any grocery store, pharmacy, or office supply store for a few dollars per pack. Some Bank of America branches may give you wrappers for free if you ask, but do not count on it. Rolling coins without wrappers is messy and the teller will likely ask you to wrap them before accepting the deposit.
Do I need to be a Bank of America customer to use a coin counter at a grocery store?
No. Grocery store coin counters are open to anyone. You do not need a bank account or membership. The machine will print a receipt you can exchange for cash at the customer service desk.
How long does it take to roll a jar of coins?
A typical jar of mixed coins takes 10 to 15 minutes to roll by hand. Sorting coins by type first speeds up the process. If you have a large amount, set aside time or ask a friend to help.