Bank of America accepts rolled coins, but only at certain locations and with conditions
Bank of America will take rolled coins from customers who have accounts at the bank, but the policy varies by branch. Some branches accept rolled coins without question; others ask you to use a coin-counting machine first or decline them altogether. The safest approach is to call your specific branch before you go, because the person answering can tell you whether they will accept your rolled coins that day.
If your branch does accept them, they will count the coins to verify the amount matches what you wrote on the wrapper. If the count is off, they may refuse the deposit or ask you to recount. Rolled coins must be in standard paper wrappers (the kind banks provide or sell), not plastic tubes or bags.
Bank of America does not charge a fee to deposit rolled coins if you have an account. However, non-customers cannot deposit coins at the teller window—you must be an account holder.
Key Takeaways
- Call your Bank of America branch before bringing rolled coins, because acceptance varies by location and the branch staff can tell you their current policy.
- Rolled coins must be in standard paper wrappers and the count must match what is written on the wrapper, or the branch may refuse them.
- Only account holders can deposit coins at the teller window; non-customers will be turned away.
- Bank of America does not charge a fee for coin deposits, but some branches may ask you to use a coin-counting machine instead of accepting hand-rolled coins.
Why some branches refuse rolled coins
Many Bank of America branches have reduced their coin-handling capacity over the past decade. Tellers spend time counting and verifying rolled coins, and some branches have decided the labor cost is not worth it. This is especially true at busy urban branches where teller time is stretched thin.
A branch may also refuse rolled coins if they have had problems with incorrect counts in the past—coins that were miscounted by the customer, or wrappers that contained fewer coins than stated. Once a branch has dealt with that problem, staff may simply decline all rolled coins to avoid the verification step.
Some branches have installed coin-counting machines in the lobby and will direct you to use those instead. These machines are free for account holders and they count the coins automatically, which eliminates the verification problem entirely.
What to do if your branch refuses rolled coins
If the teller says no, ask whether the branch has a coin-counting machine you can use. Most Bank of America branches that refuse hand-rolled coins have a machine available in the lobby or near the teller area. You dump your coins into the machine, it counts them, and you receive a receipt you can take to the teller to deposit.
If there is no machine and the branch will not take rolled coins, you have two options: visit a different Bank of America branch that does accept them, or use a coin-counting service outside the bank. Grocery stores like Safeway and Kroger often have coin-counting machines in the customer service area, though they typically charge a small percentage (usually 10 percent) of the total value.
You can also ask the branch manager whether an exception can be made, especially if you are a long-standing customer. Some managers will authorize the teller to accept rolled coins as a courtesy, even if it is not standard policy.
How to roll coins correctly for deposit
Bank of America expects coins to be rolled in standard paper wrappers that match the coin denomination. You can buy these wrappers at most banks for free or a small cost, or order them online. The standard quantities are: pennies (50 coins per roll = $0.50), nickels (40 coins = $2.00), dimes (50 coins = $5.00), quarters (40 coins = $10.00), half-dollars (20 coins = $10.00), and dollar coins (25 coins = $25.00).
Write the denomination and the number of rolls on the outside of each wrapper with a pen. For example: "Dimes—5 rolls" or "Quarters—3 rolls." Do not mix denominations in a single wrapper.
Stack the rolls neatly and bring them in a bag or container. When you hand them to the teller, let them know how many rolls you have and the total amount. The teller will count a sample or all of them to verify the amount matches your statement.
Depositing coins without rolling them
If you do not want to roll coins yourself, most Bank of America branches have coin-counting machines that will do it for you. You pour loose coins into the machine, it counts them, and it prints a receipt. You take that receipt to the teller and deposit the amount shown on the receipt into your account.
This method is faster and eliminates the risk of miscounting. The machine does the work, so there is no verification step and no back-and-forth with the teller. If your branch has a machine, this is usually the easiest route.
Some branches also offer a service called a "coin wrap" where you can bring loose coins and the branch will roll them for you, though this service is less common now and may not be available at all locations.
What happens if your rolled coins are miscounted
If you roll coins and the teller finds that a wrapper contains fewer coins than stated, the branch will not accept that wrapper. They may ask you to recount it, or they may simply refuse the entire deposit and ask you to come back when the count is correct.
If the teller accepts the coins and later discovers a discrepancy during their own count, the branch may contact you to correct the deposit amount. This is rare, but it can happen. To avoid this, count your coins carefully before rolling them and double-check the count before you seal the wrapper.
If you discover after the deposit that the amount was wrong, contact your branch immediately. Bring the receipt and explain the discrepancy. The branch can adjust your account if they find an error on their end, but if the error was in your count, you may not be able to recover the difference.
Frequently Asked Questions
Can I deposit rolled coins at a Bank of America ATM?
No. Bank of America ATMs do not accept rolled coins or loose coins. You must go to a teller window inside the branch during business hours. Some ATMs have a deposit envelope slot, but that is only for paper currency and checks.
Do I need to be a Bank of America customer to deposit rolled coins?
Yes. Only account holders can deposit coins at the teller window. If you do not have an account, the teller will not process the deposit. You would need to open an account first or use a coin-counting service outside the bank.
What if I have a lot of rolled coins—like $500 worth?
Call your branch ahead of time and let them know you are coming with a large coin deposit. Some branches may ask you to bring them in over multiple visits, or they may request that you use the coin-counting machine instead. Giving the branch notice prevents a surprise refusal at the window.
Can I deposit rolled coins from another bank?
Yes, as long as they are rolled correctly in standard paper wrappers and the count is accurate. Bank of America does not care where the coins came from. However, if the rolls are damaged or the wrappers are not standard, the branch may refuse them.
Is there a limit to how many rolled coins I can deposit?
Bank of America does not publish a specific limit, but branches may set their own based on staffing and time. A deposit of 10 to 20 rolls is usually no problem. For anything larger, call ahead so the branch can plan for it.