Sent for Payment means your expense report has left your hands and moved into the accounting system
When an expense report shows Sent for Payment in Concur, it means your manager has approved it and the finance team has received it. The report is no longer waiting for a signature or review—it is now in the queue to be processed and you will be reimbursed. The exact timeline from this point depends on your company's payment schedule, but most organizations pay within 5 to 10 business days after the status changes to Sent for Payment.
This is different from earlier statuses like "Pending Approval" (waiting for your manager) or "Approved" (approved but not yet handed to accounting). Once it reaches Sent for Payment, the financial machinery has taken over and your reimbursement is in motion.
Key Takeaways
- Sent for Payment means your expense report has been approved and is now with the accounting or finance team, not waiting on anyone's desk.
- You will not see any further action required from you once the status is Sent for Payment—the company handles the rest.
- Payment timing varies by company, but most reimburse within 5 to 10 business days after this status appears.
- If your report stays in Sent for Payment for longer than two weeks, contact your finance department to confirm it was not lost in the system.
How Concur moves a report from approval to payment
Concur is an expense management system that tracks your report through several stages. Your manager reviews and approves it first. Once approved, the report moves to a finance or accounting queue. Someone in that department then marks it as Sent for Payment, which signals that it has been received and is scheduled for processing.
Some companies automate this step—the system itself moves approved reports to Sent for Payment on a set schedule, like daily or weekly. Others do it manually, which means a person in accounting has to open the report and change the status. Either way, Sent for Payment is the moment your reimbursement stops being a pending item and becomes a scheduled payment.
What happens after Sent for Payment status
After Sent for Payment, your report typically moves through one or two more statuses before the money lands in your account. Some systems show a "Processing" or "In Payment" stage. Others jump straight from Sent for Payment to "Paid" or "Reimbursed." The exact sequence depends on how your company configured Concur.
During this time, the finance team is verifying that the receipts match the amounts claimed, checking that the expenses fall within policy, and preparing the payment batch. If they find a problem—a missing receipt, an expense that violates policy, or a math error—they may send the report back to you or your manager for correction. If nothing is wrong, the payment goes out on the next scheduled run, which is often weekly or biweekly.
Why your report might stay in Sent for Payment longer than expected
Most reports move from Sent for Payment to Paid within 5 to 10 business days. If yours has been sitting there for two weeks or longer, a few things could have happened. The finance team might be waiting for a missing receipt or clarification on an expense. Your company's payment batch might run only once a month. Or the report could have been overlooked in a large queue.
The best step is to log into Concur and check the report details. Look for any notes or flags from the finance team. If you see a comment asking for more information, respond to it immediately. If there are no notes and the report has been in Sent for Payment for more than two weeks, send a message to your finance or accounting department with the report number and ask for a status update.
The difference between Sent for Payment and other Concur statuses
Concur uses several status labels, and they mean different things. Pending Approval means your manager has not yet reviewed it. Approved means your manager signed off but accounting has not received it yet. Sent for PaymentPaid or Reimbursed means the money has been sent to your bank account or paycheck.
Some companies also use Submitted (you turned it in but your manager has not seen it yet) or Rejected (your manager or accounting sent it back because something was wrong). If you see Rejected, read the comments carefully—they will tell you what to fix and whether to resubmit or wait for further instruction.
How to check if your payment actually went through
Once Concur shows Paid or Reimbursed, the payment has been released from the company's accounting system. However, it may take a few more business days to appear in your bank account, depending on your bank and the payment method your company uses. If your company pays by direct deposit, it usually arrives within one to three business days. If they mail a check, it can take five to ten business days.
If the status shows Paid but you have not seen the money after a week, check your bank account carefully—it may have arrived under a different name or description than you expected. If it truly has not arrived, contact your finance department with the date the status changed to Paid and ask them to verify the payment was sent and to which account.
What to do if you need to change or cancel a report in Sent for Payment
Once a report reaches Sent for Payment, you usually cannot edit or delete it yourself. The report is in the finance team's hands. If you need to add an expense, remove an expense, or correct an amount, you will need to contact your finance department and ask them to send it back to you for revision. Some companies allow this; others require you to submit a separate expense report for the correction.
If you want to cancel the entire report, contact your finance department immediately. The sooner you reach out, the better the chance they can stop the payment before it is processed. If the payment has already been sent, you will need to work with them on how to return the money or adjust a future reimbursement.
Frequently Asked Questions
How long does it take to get paid after Sent for Payment?
Most companies pay within 5 to 10 business days after the status changes to Sent for Payment. Some pay weekly, others biweekly. If your company's payment run is monthly, it could take longer. Check with your finance department if you need to know your specific schedule.
Can I edit my report after it says Sent for Payment?
No, you cannot edit it yourself once it reaches Sent for Payment. Contact your finance department and ask them to send it back to you if you need to make changes. They will decide whether to allow revisions or require a separate report.
What if Sent for Payment has been showing for three weeks?
Contact your finance or accounting department with your report number. It may be stuck in the queue, waiting for a missing receipt, or held up by a policy question. A quick message to them will get you an answer and may speed up the process.
Does Sent for Payment mean the money is in my bank account?
No. Sent for Payment means the company has released the payment, but it still needs to travel through the banking system. Direct deposits usually arrive within one to three business days. Checks take five to ten business days.
What should I do if the status shows Paid but I do not see the money?
Wait three to five business days, then check your bank account again—it may have arrived under a different description. If it still has not shown up, contact your finance department with the payment date and ask them to confirm the payment was sent and verify the account it was sent to.