Many banks do offer notary services, but not all of them, and availability depends on your bank, your account status, and whether you have an appointment
Most large national banks — Bank of America, Wells Fargo, Chase, Citibank — have notaries on staff at many of their branches. However, the service is often free only if you have an account with that bank, and some branches have no notary available at all. Smaller regional banks and credit unions vary widely: some have notaries, others do not. The only way to know for certain is to call your specific branch and ask, because branch websites rarely list this information clearly.
Even when a bank does have a notary, you typically need an appointment, and walk-in service is uncommon. Some banks limit notary services to account holders only. A few charge a fee even for customers — usually $5 to $15 per signature — though many waive it. The notary must see a valid government ID and watch you sign the document in person; they cannot notarize something you sign beforehand or remotely.
Key Takeaways
- Large national banks often have notaries, but availability varies by branch and you should call ahead rather than assume your branch has one.
- Most banks offer notary services free to account holders but may charge non-customers $5 to $15 per signature.
- You must appear in person with a valid government ID and sign the document in front of the notary; remote or advance signing does not work.
- If your bank has no notary or cannot see you quickly, alternatives include UPS stores, FedEx Office, Staples, and independent notaries found through your state's notary directory.
How to learn about your bank has a notary
Call your branch directly and ask whether they have a notary available and whether the service is free for account holders. Do not rely on the bank's website or app — branch staffing changes, and the information online is often outdated. When you call, also ask whether you need an appointment and how far in advance you should book one.
If your branch does not have a notary, ask whether another branch nearby does. Some banks route notary services to a single location in a region, so a 10-minute drive might be faster than searching elsewhere. Write down the branch address, phone number, and the notary's hours, because they may be different from regular branch hours.
What to bring and what to expect
Bring the unsigned document and a valid government-issued ID — a driver's license, passport, or state ID card. The notary will ask you to sign the document in front of them and will then add their seal and signature. The whole process takes 5 to 10 minutes. You cannot sign the document before you arrive; the notary must witness your signature.
Some documents require the notary to verify that you are who you say you are. If you are notarizing a power of attorney or a deed, the notary may ask additional questions about what you are signing and why. This is normal and required by law. Bring any supporting documents the notary requests — a recent utility bill, a lease, or other proof of address if your ID does not show your current address.
When banks charge fees and when they do not
Account holders at most large banks get notary services free. Non-customers usually pay $5 to $15 per signature. Some banks charge even account holders a small fee, particularly if you are notarizing multiple pages or multiple signatures. A few banks have stopped offering notary services altogether to reduce in-branch traffic, so do not assume your bank still has one even if it did a year ago.
Credit unions are less consistent. Some offer free notary services to members; others charge a small fee or do not offer the service at all. Call your credit union directly to ask.
Alternatives if your bank cannot help
UPS stores, FedEx Office locations, and Staples often have notaries on staff. Availability and hours vary by location, so call ahead. These services typically cost $5 to $15 per signature and are open on weekends and evenings, which can be more convenient than bank hours.
Independent notaries can be found through your state's notary directory or through online services like the National Notary Association's notary search tool. Many independent notaries will travel to your home or office for a fee, usually $25 to $50 depending on distance. This is useful if you cannot get to a bank or retail location during business hours.
Remote notarization is not yet widely available
Some states now allow remote notarization, where you sign a document over video while a notary watches. However, this service is not yet offered by most banks and is usually available only through specialized online notary services. If you need remote notarization, search for "remote notary [your state]" to see whether it is legal where you live and which services offer it.
Remote notarization typically costs $25 to $50 and requires you to have a valid ID, a camera, and internet access. The process takes 10 to 20 minutes. This option is useful if you live far from any notary or have mobility issues, but it is not faster or cheaper than in-person notarization at a bank or retail location.
What documents banks will and will not notarize
Banks will notarize most common documents: powers of attorney, affidavits, deeds, loan documents, and travel consent forms. They will not notarize documents they issued themselves, such as bank statements or account verification letters — those require a different process called certification, which the bank handles separately.
Some banks refuse to notarize certain documents if they involve legal disputes or if the notary is unfamiliar with the document type. If you are unsure whether your document can be notarized, call the branch and describe it. The notary can tell you whether they can help or whether you need a different service.
Frequently Asked Questions
Do I need an appointment or can I just walk in?
Most banks require an appointment, though some branches accept walk-ins if a notary is available. Call your branch first to ask about their policy and how far in advance you need to book. Retail locations like UPS stores and FedEx Office often accept walk-ins but may have a wait.
Can a notary from my bank notarize a document I already signed?
No. The notary must watch you sign the document in front of them. If you have already signed it, the notarization is not valid. You will need to get a blank copy and sign it again in front of the notary.
What if I do not have a government ID?
You cannot be notarized without a valid government-issued ID. If you do not have a driver's license or passport, you will need to get one before a notary can help you. Some states accept state ID cards or tribal IDs as alternatives.
How much does notarization cost at a bank?
Most banks offer notarization free to account holders. Non-customers typically pay $5 to $15 per signature. Some banks charge account holders a small fee as well. Call your branch to ask about their specific pricing.
Can I notarize a document for a family member or friend?
A notary cannot notarize a document for someone they have a personal or financial relationship with. If the notary is related to you or stands to gain from the document, they must decline. You will need to find a different notary.