There is no single best bank—the right choice depends on what you do with your money
The "best" bank for you is not the best bank for someone else. A bank that works well for someone who deposits paychecks and pays bills online might be wrong for someone who needs to deposit cash frequently or wants to talk to a person in a branch. The choice depends on how you actually use money: where you get it, where you spend it, how often you move it, and whether you want to walk into a building or handle everything on your phone.
Start by listing what matters to you. Do you need a physical branch nearby? Do you deposit cash or checks? Do you travel and need ATM access everywhere? Do you want no monthly fees, or are you willing to pay for better service? Once you know what you actually need, you can compare banks that match those needs instead of chasing a ranking that does not know your life.
Key Takeaways
- The best bank for you depends on your specific habits: how often you use branches, whether you deposit cash, how you pay bills, and what fees matter most to you.
- National banks like Chase and Bank of America have the most branches and ATMs but often charge monthly fees unless you maintain a high balance or set up direct deposit.
- Online-only banks like Ally and Charles Schwab have no monthly fees and higher savings rates but no physical branches and may take longer to deposit checks.
- Credit unions often have lower fees and better customer service but require membership and may have fewer ATMs outside their network.
- Compare the actual fees you will pay, the ATM access you will use, and the deposit methods that fit your life before choosing.
National banks: branches everywhere, but fees if you do not meet requirements
The largest banks in the United States—Chase, Bank of America, Wells Fargo, and Citibank—have thousands of branches and ATMs. If you want to walk into a bank to deposit cash, withdraw money, or talk to someone face-to-face, these banks make that easy. They also offer a full range of products: checking, savings, credit cards, mortgages, and investment accounts all under one roof.
The trade-off is fees. Most national banks charge a monthly maintenance fee on checking accounts—typically $10 to $15—unless you meet one of these conditions: direct deposit of your paycheck, maintaining a minimum balance (often $1,500 to $2,500), or setting up automatic bill payments. Some waive the fee if you keep a linked savings account open. Read the specific requirements for the account you are considering, because they vary by bank and by account type.
National banks also tend to charge more for overdrafts, out-of-network ATM withdrawals, and wire transfers than smaller competitors. If you rarely overdraw and do not need those services, the fees may not matter. If you do, they add up.
Online-only banks: no monthly fees, but no branches
Online banks like Ally, Charles Schwab, Marcus, and Discover have no physical branches. You deposit checks by taking a photo on your phone, you withdraw cash at ATMs (Schwab and Ally have large ATM networks; others have fewer), and you handle everything through an app or website. In return, they have almost no monthly fees and often pay higher interest on savings accounts.
The main drawback is speed. Depositing a check by photo takes one to three business days to clear, not the same day you would get at a branch. If you need cash immediately and do not have an ATM nearby, you are stuck. Some online banks charge a fee if you need to wire money or close your account early.
Online banks work best if you get paid by direct deposit, pay most bills online or by card, rarely need cash, and do not mind waiting a few days to deposit checks. They are often the cheapest option for people in this situation.
Credit unions: lower fees and better rates, but membership and fewer ATMs
A credit union is a member-owned financial institution, not a for-profit bank. Credit unions typically charge lower fees, pay higher interest on savings, and offer better customer service than national banks. Many have no monthly maintenance fee on checking accounts, period.
The catch is membership. You can only join a credit union if you meet their membership requirement—you work for a certain employer, you live in a certain area, you belong to a certain organization, or a family member is already a member. Once you join, you have access to that credit union's branches and ATMs, but not to other credit unions' ATMs unless they are part of a shared branching network. Some credit unions are part of large networks (like CO-OP or Alliant) that give you access to thousands of ATMs nationwide; others are small and local.
If you can join a credit union and one is near you, it is worth comparing to national banks and online banks. The fees are often lower and the service is often better. If you cannot join or there is no branch near you, a credit union may not be practical.
What to compare when you are choosing
Do not pick a bank based on a ranking or because your friend uses it. Instead, compare these specific things:
- Monthly fees: What is the fee, and what do you have to do to avoid it? Can you meet that requirement?
- ATM access: Where do you withdraw cash? Does this bank have ATMs there? If not, how much do out-of-network ATM fees cost?
- Deposit methods: How do you get money into the account? Can you deposit checks by phone? Do you need to deposit cash in person?
- Overdraft fees: If you overdraw, how much does it cost? Some banks charge $30 to $35 per overdraft.
- Savings rate: If you keep money in savings, what interest does the bank pay? Online banks usually pay more than national banks.
- Customer service: Can you reach someone by phone? Do they have hours that work for you? Is there a branch nearby if you need one?
Write down the fees and features that matter to you, then compare two or three banks that fit your needs. The cheapest bank for someone else might cost you more because you use different services.
How to avoid common mistakes when switching banks
If you are moving your money from one bank to another, do not close the old account immediately. Keep it open for at least a month after you switch. Checks you wrote might still clear against the old account, and automatic payments you forgot about might still be drafted from it. Once you are sure everything has moved over, close the old account.
Before you switch, update your direct deposit with your employer or the organization that pays you. This usually takes one to two pay periods to take effect. If you have automatic bill payments set up, change those to the new account before you close the old one. If you forget, the payment will bounce and you may be charged a fee.
Some banks offer a switching service where they help you move automatic payments and direct deposits. Ask whether your new bank offers this—it saves time and reduces the chance you will miss a payment.
Frequently Asked Questions
Can I have accounts at more than one bank?
Yes. Many people keep a checking account at a national bank for branches and ATMs, and a savings account at an online bank for the higher interest rate. There is no rule against it, and it can actually save you money if you choose the right combination for your habits.
What if I need to deposit cash but the bank has no branches near me?
Some online banks partner with retail stores like Walgreens or CVS to let you deposit cash. Ally and Charles Schwab both offer this. Check whether your bank does before you open an account if cash deposits are important to you.
Is my money safe if I use an online bank?
Yes, as long as the bank is FDIC-insured. FDIC insurance protects your money up to $250,000 per account type at each bank, even if the bank fails. Nearly all banks and credit unions carry this insurance. Check the bank's website or call to confirm before you open an account.
How long does it take to open a bank account?
Online, it usually takes 10 to 15 minutes and you can start using the account the same day, though transfers from other banks take one to three business days. At a branch, it takes 15 to 30 minutes and you may be able to get a debit card on the spot, though it usually arrives by mail in five to seven business days.
What happens to my old checks if I switch banks?
Old checks will not work after you close the account. If you have checks left from your old account, destroy them or ask the bank to close the account only after all outstanding checks have cleared. This usually takes 30 to 60 days.