What "Me Bank" means and how to find your login page
Me Bank is an Australian online bank owned by ME Limited. If you have a Me Bank account, you log in through their website or mobile app using your username (or customer number) and password. The login page is at mebank.com.au — not through a third-party site or aggregator.
Me Bank does not use the phrase "me bank login" as an official product name. If you searched for this term, you likely have a Me Bank account and need to access it online. The process is straightforward: go to mebank.com.au, enter your credentials, and you are in. If you have forgotten your username or password, Me Bank has a recovery process built into that same login page.
Some people confuse Me Bank with other Australian banks or with personal finance aggregators (apps that pull data from multiple banks). Me Bank is a standalone bank, so you log in directly to their site, not through a third-party dashboard.
Key Takeaways
- Me Bank login happens at mebank.com.au using your username or customer number and password.
- You can also log in through the Me Bank mobile app on iOS or Android with the same credentials.
- If you forget your username or password, use the "Forgot username" or "Forgot password" link on the login page to reset it.
- Me Bank may ask for additional security steps (like a one-time code) after you enter your password, depending on your account settings.
- Never log in through a link in an email or text message — always go directly to mebank.com.au to avoid phishing scams.
Steps to log in on the website
Open a web browser and go to mebank.com.au. Look for the login section, usually at the top right of the page or in a prominent box on the homepage. You will see two fields: one for your username or customer number, and one for your password.
Enter your username (the one you set up when you opened your account) or your customer number (a unique identifier Me Bank assigned to you). Then enter your password. Click the login button. Me Bank will verify your credentials and, if they are correct, take you to your account dashboard.
If Me Bank has two-factor authentication turned on for your account, you will see a second screen asking for a one-time code. This code is usually sent to your phone via SMS or generated by an authenticator app. Enter that code and you will be logged in. This extra step protects your account from unauthorised access even if someone has your password.
How to log in on the mobile app
Download the Me Bank app from the Apple App Store (iOS) or Google Play Store (Android). Open the app and tap the login option. Enter your username or customer number and your password, just as you would on the website.
The app may ask you to set up biometric login (fingerprint or face recognition) after your first login. This is optional but makes future logins faster and more secure. If you choose to use it, you can log in with your fingerprint or face instead of typing your password each time.
If you lose your phone or uninstall the app, you can log in again on a new device using the same username and password. Me Bank will not lock you out of the app permanently.
What to do if you forget your username or password
On the Me Bank login page, look for a link that says "Forgot username" or "Forgot password" (the exact wording may vary). Click it. Me Bank will ask you to enter your email address or customer number to verify your identity.
Me Bank will then send you a link or code via email. Click the link or enter the code on the page Me Bank shows you. You will then be able to set a new password or retrieve your username. This process usually takes a few minutes.
If you do not receive an email, check your spam or junk folder. If it is not there, contact Me Bank directly through their website or by phone. They can verify your identity through other means (like asking security questions or confirming recent transactions) and help you regain access.
Security steps to take when logging in
Always type mebank.com.au directly into your browser address bar instead of clicking a link in an email or text message. Scammers sometimes send fake emails that look like they are from Me Bank, with links that take you to a fake login page designed to steal your password. Going directly to the real website protects you from this.
Do not share your username or password with anyone, including Me Bank staff. Me Bank will never ask you for your full password in an email or phone call. If someone claiming to be from Me Bank asks for it, hang up or close the email — it is a scam.
Log out when you are done, especially on a shared computer. Click the logout button in your account menu. This closes your session and prevents the next person who uses that computer from accessing your account.
If you notice suspicious activity in your account after logging in — transactions you did not make, or changes to your contact details — contact Me Bank immediately. The sooner you report it, the faster they can investigate and protect your money.
What happens after you log in
Once you are logged in, you can see your account balance, transaction history, and recent activity. You can also transfer money between your own accounts, pay bills, set up recurring payments, and manage your account settings (like changing your password or updating your contact details).
Me Bank also shows you any offers or products you may be interested in based on your account type. You can ignore these or explore them if they are relevant to you.
Your login session will time out after a period of inactivity (usually 15 to 30 minutes, depending on your security settings). If you step away from your computer or phone and come back later, you may need to log in again. This is a security feature to prevent unauthorised access if you leave your device unattended.
Frequently Asked Questions
Can I log in to Me Bank from outside Australia?
Yes. Me Bank does not restrict logins by location. You can log in from anywhere in the world as long as you have internet access. However, if you are overseas and your login looks unusual (a different country, a new device), Me Bank may ask for extra verification to confirm it is really you.
What if the Me Bank website is down or not loading?
Check Me Bank's social media or website status page to see if they are doing maintenance. If the site is down, wait a while and try again. You can also use the mobile app to access your account in the meantime. If the problem persists for more than a few hours, contact Me Bank support.
Can I use the same password for Me Bank and other banks?
You can, but it is not recommended. If one website is hacked and your password is stolen, a scammer could use that same password to log in to your other accounts, including Me Bank. Use a unique password for each bank and for other important accounts like email.
Do I need to log in every time I check my balance?
Yes, for security reasons. Each time you close the app or browser, your session ends. When you come back, you log in again. Some banks offer a "remember me" option that keeps you logged in longer, but Me Bank prioritises security over convenience, so you will log in each time.
What if I see a login page asking for my card details?
That is a scam. Me Bank never asks for your full card number, expiry date, or CVV during login. If a page asks for these details, close it immediately and go directly to mebank.com.au. Report the fake page to Me Bank if you can.