Disconnect your bank account through Albert's app or website settings
To disconnect your bank account from Albert Investing, open the Albert app or log into albert.com, go to Settings, select Connected Accounts or Linked Bank Accounts, find the account you want to remove, and tap or click the delete or disconnect option. Albert will ask you to confirm the removal. Once confirmed, the connection is severed immediately — Albert can no longer see your balance or move money to and from that account.
The process takes less than a minute. You do not need to contact Albert's support team unless the disconnect button does not appear or you encounter an error message. After disconnecting, any recurring transfers or investments tied to that account will stop.
Key Takeaways
- Disconnecting a bank account from Albert stops all transfers and investments from that account immediately.
- The disconnect option is in Settings under Connected Accounts or Linked Bank Accounts within the Albert app or website.
- You must confirm the removal when prompted; Albert will ask you to verify before the connection is deleted.
- Recurring transfers or automatic investments tied to that account will pause or cancel once you disconnect it.
- If the disconnect button does not appear, contact Albert support — your account may have a hold or pending transaction.
What happens to pending transfers when you disconnect
If you disconnect a bank account while a transfer is in progress, the outcome depends on the transfer's stage. Transfers that have already left Albert and are moving through the banking system (usually one to three business days) will complete even after disconnection. Transfers that are scheduled but have not yet started will be cancelled.
Albert will show you the status of any pending transfers before you confirm the disconnection. If you see a transfer in progress and want to stop it, you may need to contact Albert support to request a cancellation — the app's disconnect function alone will not halt a transfer already in the banking system.
Reconnecting the same account later
If you disconnect an account and later want to link it again, you can add it back through the same Settings menu. Albert will treat it as a new connection, so you will go through the verification process again — this typically involves confirming small deposits Albert makes to the account, or using your online banking login to verify ownership.
Your transaction history and investment records remain in Albert's system even after disconnection, so reconnecting does not erase your past activity. However, Albert will not have access to your account balance or be able to move money until the new verification is complete.
Why you might want to disconnect
Common reasons to disconnect include switching to a different bank, closing the account, stopping automatic investments, or simply removing access if you no longer use Albert's services. Some people disconnect temporarily if they are concerned about a data breach or want to pause transfers while managing cash flow.
Disconnecting does not delete your Albert account — it only removes the link to that specific bank account. Your Albert profile, savings goals, and investment history stay intact. If you want to close your Albert account entirely, that is a separate process handled through account settings or by contacting support.
Troubleshooting if the disconnect button is missing
If you cannot find the disconnect option, the account may have a pending transaction, an active transfer in progress, or a hold placed by Albert or your bank. Wait for any in-progress transfers to complete, then try again. Some accounts also cannot be disconnected if they are linked to an active loan or credit product through Albert.
If the button still does not appear after waiting, contact Albert's support team through the app or at their website. Provide them with the account details and the error message you are seeing. They can manually disconnect the account or explain why it cannot be removed at that time.
Protecting your information after disconnection
Once you disconnect, Albert no longer has access to your account, but the connection history may remain in your bank's records. If you want to fully revoke Albert's access at the bank level, log into your bank's website or app, go to Connected Apps or Third-Party Access, find Albert, and revoke permission there as well. This step is optional but adds an extra layer of control.
Your bank will not automatically delete the authorization Albert had, so revoking it separately ensures Albert cannot request reconnection without your explicit permission in the future. This is especially useful if you are concerned about unauthorized access or want a clean break.
Frequently Asked Questions
Will disconnecting my bank account affect my Albert savings or investments?
Disconnecting stops new transfers and investments, but money already in your Albert savings or investment accounts stays there. You can still access and withdraw that money through Albert. The disconnect only prevents Albert from pulling money from or sending money to the linked bank account going forward.
Can I disconnect one account and keep another linked?
Yes. If you have multiple bank accounts connected to Albert, you can disconnect one while keeping the others active. Albert will continue to work with your remaining linked accounts for transfers and investments. Simply select the specific account you want to remove in the Connected Accounts menu.
How long does it take for the disconnection to take effect?
The disconnection is immediate once you confirm it in the app or website. Albert stops accessing that account right away. However, if a transfer was already in the banking system before you disconnected, it will still complete because it is no longer under Albert's control.
What if I disconnect by mistake?
You can reconnect the account anytime by adding it back through Settings. You will need to verify ownership again, which usually takes a few minutes. Your Albert account and transaction history are not affected by accidental disconnection.
Do I need to tell my bank I am disconnecting from Albert?
No. Disconnecting through Albert's app is sufficient. However, if you want to revoke Albert's access at the bank level as well, you can log into your bank and remove the authorization separately. This is optional but recommended if you want complete control over third-party access.