The fastest way to check your First Bank balance

First Bank offers four main ways to check your account balance: the mobile app, online banking through their website, calling their automated phone line, or visiting a branch in person. The mobile app and online banking are the fastest — both show your balance instantly and are available 24/7. The phone line takes a few minutes and requires you to verify your identity. A branch visit is slowest but lets you ask questions about your account at the same time.

Which method you choose depends on what you need. If you want your balance right now and you have your phone, use the app or website. If you're away from your phone or prefer not to use digital tools, the phone line works anytime. If you need to discuss your balance or resolve an issue, go to a branch during business hours.

Key Takeaways

  • First Bank's mobile app and website both show your balance instantly and work around the clock, with no wait time.
  • The automated phone line (1-800-FIRSTBANK or 1-800-347-7826) requires you to enter your account number and PIN, and takes about two minutes.
  • You can visit any First Bank branch during business hours to check your balance and speak with a teller about your account.
  • All three digital methods require you to log in or verify your identity before you see your balance, which protects your account from unauthorized access.

Using the First Bank mobile app

Download the First Bank mobile app from the Apple App Store or Google Play Store. Open the app and log in with your online banking username and password — the same credentials you use on the First Bank website. Once you're logged in, your account balance appears on the home screen or dashboard.

The app shows your current balance, recent transactions, and pending deposits or withdrawals. You can also set up balance alerts so the app notifies you when your balance drops below a certain amount. This is useful if you want to avoid overdrafts or track spending without checking manually.

Checking your balance online

Go to firstbank.com and click "Log In" at the top of the page. Enter your online banking username and password. Your account dashboard will load, and your current balance will display prominently — usually at the top of the page or in a box labeled "Account Summary."

Online banking shows the same information as the app: your current balance, recent transactions, and pending activity. You can also download statements, set up transfers, and manage multiple accounts if you have them. Online banking works on any device with a web browser, so you don't need to download anything.

Calling First Bank's automated phone line

Call 1-800-FIRSTBANK (1-800-347-7826) from any phone. The automated system will ask you to enter your account number using your phone's keypad. Next, it will ask for your PIN — the same four-digit code you use at ATMs. After you enter both, the system will read your current balance aloud.

This method works if you don't have internet access or prefer not to use digital tools. The call is free and available 24/7. Write down your balance if you need to remember it, since the system only reads it once. If you need to speak with a person, you can press a key to transfer to customer service during business hours.

Visiting a First Bank branch

Find your nearest First Bank branch using the branch locator on firstbank.com. Walk in during business hours — most branches are open Monday through Friday from 9 a.m. to 5 p.m., and some are open Saturday mornings. Tell the teller you want to check your account balance.

Bring your debit card or a government-issued ID so the teller can verify your identity. They will pull up your account and tell you your current balance. This is also a good time to ask questions about fees, recent transactions, or account features. If you need to make changes to your account, the teller can help you do that in person.

What to do if you forget your login information

If you forget your online banking username or password, go to firstbank.com and click "Log In." Look for a link that says "Forgot Username?" or "Forgot Password?" and click it. First Bank will ask you to verify your identity by answering security questions or confirming information from your account.

If you forget your ATM PIN, call 1-800-FIRSTBANK and ask to speak with customer service. They will verify your identity and reset your PIN. You can also reset your PIN at any First Bank ATM by selecting the PIN change option on the screen. If you have trouble resetting your information online or by phone, visit a branch and a teller will help you.

Frequently Asked Questions

Does First Bank charge a fee to check my balance?

No. Checking your balance through the app, website, phone line, or in person is free. First Bank does not charge for balance inquiries or any of these methods.

How often does my balance update?

Your balance updates in real time on the app and website, so you see your current balance as soon as you log in. Pending transactions — like checks you've written or transfers you've started — may take one to two business days to clear and show in your final balance.

Can I check someone else's account balance?

No. First Bank requires you to log in with your own username and password to see your account. You can only view accounts that are registered to you. If you manage someone else's account, you would need to be added as an authorized user or power of attorney, which requires a separate process at the bank.

What if the app or website shows the wrong balance?

Contact First Bank customer service at 1-800-FIRSTBANK. A representative will review your account and explain any discrepancies. Common reasons for confusion are pending transactions that haven't cleared yet, recent deposits that are still processing, or fees that posted after you last checked.

Can I set up alerts for my balance?

Yes. In the First Bank mobile app, look for "Alerts" or "Notifications" in the settings menu. You can set up alerts to notify you when your balance falls below a certain amount, when a large transaction posts, or when a deposit arrives. These alerts help you stay on top of your account without checking manually.