Yes, you can pay MetroPCS directly from your checking account
MetroPCS accepts checking account payments through their website, mobile app, and by phone. You will need your account number, routing number, and checking account number to set up the payment. The payment goes through as an electronic bank transfer, and MetroPCS does not charge a fee for this method.
Payments made before 11:59 p.m. ET typically post to your account the same day. If you pay after that time or on a weekend, the payment may take until the next business day to show. MetroPCS will send you a confirmation number by email or text once the payment is processed.
Key Takeaways
- MetroPCS accepts checking account payments through their website, app, and phone line without charging a processing fee.
- You need your account number, routing number, and checking account number to complete a one-time payment or set up automatic payments.
- Same-day posting happens for payments submitted before 11:59 p.m. ET on business days; weekend and after-hours payments post the next business day.
- You can set up automatic monthly payments so your bill is paid from your checking account on the same date each month.
- If your payment fails due to insufficient funds, MetroPCS will notify you and may charge a returned payment fee.
How to make a one-time payment online or through the app
Log into your MetroPCS account on their website or open the MetroPCS mobile app. Go to the "Pay My Bill" or "Make a Payment" section. Select "Bank Account" as your payment method and choose whether you want to pay from a checking or savings account.
Enter your routing number and account number. The routing number is a nine-digit code that identifies your bank; you can find it on the bottom left of any check or by calling your bank. Your account number appears on the bottom of your checks as well, usually after the routing number. Enter the amount you want to pay and confirm the payment. MetroPCS will show you a confirmation number before you submit.
How to set up automatic monthly payments
Automatic payments mean your full bill is withdrawn from your checking account on the same date each month, so you never have to remember to pay. Go to your MetroPCS account settings and look for "Autopay" or "Automatic Payments." Select "Bank Account" as the payment source and enter your routing and account numbers.
Choose the date you want the payment to come out each month — most people choose the date they get paid or a few days after their bill is issued. MetroPCS will send you a confirmation email. You can change or cancel automatic payments at any time through your account settings, and the change takes effect on your next billing cycle.
Paying by phone if you do not have online access
Call MetroPCS customer service at 1-888-639-6676 to make a payment over the phone. Have your account number and checking account information ready. A representative will walk you through the payment and provide a confirmation number.
Phone payments are processed the same way as online payments and post within one business day. MetroPCS does not charge extra for phone payments. If you call after hours, you can leave a message with your account details, but the payment will not be processed until a representative calls you back during business hours.
What happens if your payment fails
A payment fails most often because your checking account does not have enough money to cover the bill. MetroPCS will notify you by text or email that the payment was declined. You will have a short window — usually a few days — to make another payment before MetroPCS suspends your service.
If your payment fails, MetroPCS may charge a returned payment fee, which varies by state but is typically $5 to $15. If you know your account will not have funds on the scheduled payment date, log into your account and change the payment date or amount before the payment is attempted. You can also contact customer service to ask about a payment extension.
Protecting your checking account information
When you enter your routing and account numbers on MetroPCS's website or app, the connection is encrypted, meaning the information is scrambled so it cannot be read if intercepted. MetroPCS does not store your full account number after the payment is complete — they store only enough information to process future payments if you set up automatic pay.
Do not share your routing or account number with anyone except MetroPCS or your bank. If you see a payment on your statement that you did not authorize, contact your bank immediately. Your bank can reverse unauthorized transfers and investigate the charge. MetroPCS customer service can also help you dispute a payment if there is a problem.
Other ways to pay if checking account payment does not work
If you do not want to use your checking account or if the payment keeps failing, MetroPCS also takes credit cards, debit cards, and prepaid cards online or by phone. You can also pay in person at a MetroPCS store or at retailers like Walmart, Best Buy, or Target that accept MetroPCS bill payments.
If you are having trouble with your checking account — for example, your bank is holding funds or you are waiting for a deposit — paying with a debit card or prepaid card can get your payment processed faster. Some retailers also offer same-day payment posting if you pay in store before a certain time.
Frequently Asked Questions
Does MetroPCS charge a fee to pay with my checking account?
No. MetroPCS does not charge a fee for checking account payments made online, through the app, or by phone. Your bank may charge a fee if you overdraft your account, but MetroPCS itself does not add any processing cost.
Can I pay my MetroPCS bill before my due date?
Yes. You can make a payment at any time, even if your bill is not due yet. Early payments reduce the amount you owe and can help you avoid late fees. If you set up automatic payments, they will come out on the date you choose each month, regardless of when your bill is technically due.
What if I enter the wrong routing or account number?
MetroPCS will reject the payment if the routing number does not match your bank or if the account number is invalid. You will see an error message and can try again with the correct information. If a payment goes through to the wrong account by mistake, contact MetroPCS customer service and your bank immediately to dispute it.
How long does it take to cancel automatic payments?
You can cancel automatic payments immediately through your account settings online or by calling customer service. The cancellation takes effect on your next billing cycle, so if a payment is scheduled to come out in the next few days, it will still be processed. Plan ahead if you want to stop automatic payments before your next bill date.
Can I set up automatic payments for a different amount each month?
No. Automatic payments are set to withdraw your full bill amount each month. If you want to pay a different amount, you will need to make a one-time payment instead. You can cancel automatic payments and switch to manual payments whenever you want.