The fastest way to add an authorized user
You can add someone to your Wells Fargo checking account by going to your online banking portal, calling Wells Fargo customer service at 1-800-869-3557, or visiting a branch in person. The person you add becomes an authorized user — they get their own debit card and can make withdrawals, deposits, and transfers using the shared account. Both of you will see all transactions on the account.
Online is usually the quickest route if you already have Wells Fargo online banking set up. You log in, navigate to your account settings, and follow the prompts to add a user. The new user can typically start using the account within one business day. If you prefer to speak to someone or need help, calling or visiting a branch takes longer but gives you a chance to ask questions about what the authorized user can and cannot do.
Wells Fargo does not charge a fee to add an authorized user to a checking account. The account itself may have a monthly maintenance fee depending on which type of checking account you have, but adding a person does not increase that cost.
Key Takeaways
- You can add an authorized user online, by phone at 1-800-869-3557, or in person at a Wells Fargo branch.
- An authorized user gets a debit card and full access to the account, including the ability to withdraw money and make transfers.
- Both the account owner and the authorized user can see all transactions and balances on the account.
- There is no fee to add an authorized user, though your account may have a separate monthly maintenance charge depending on your account type.
- The authorized user can usually start using the account within one business day of being added.
What information you will need to add someone
Before you start, gather the authorized user's full legal name, date of birth, and Social Security number. Wells Fargo will also ask for their current address. If you are adding someone who does not yet have a Wells Fargo account, you will need to provide their government-issued ID number as well — a driver's license or passport number works.
Have your own account number and PIN or password ready. If you are doing this online, you will need to log into your account first. If you are calling or visiting a branch, the representative will verify your identity before making any changes to the account.
Adding an authorized user through online banking
Log into your Wells Fargo online banking account and look for the account settings or account management section. The exact location varies slightly depending on whether you are using the Wells Fargo website or mobile app, but it is usually under "Account" or "Settings." Select the checking account you want to modify.
Look for an option that says "Add authorized user," "Manage users," or "Account access." Click it and enter the person's full legal name, date of birth, and Social Security number. Wells Fargo will ask for their address as well. Review the information for accuracy, then submit. You should receive a confirmation email within a few minutes.
The new authorized user will need to set up their own online banking login if they do not already have one. Wells Fargo will send them instructions by email or mail. Once they log in, they can see the account and request a debit card if one has not been issued yet.
Adding an authorized user by phone or in person
Call Wells Fargo customer service at 1-800-869-3557 and tell the representative you want to add an authorized user to your checking account. They will verify your identity by asking for your account number, PIN, or answers to security questions you set up when you opened the account. Have the authorized user's full legal name, date of birth, Social Security number, and address ready to provide.
The representative will confirm the information, explain what the authorized user can do with the account, and process the request. They will tell you when the new user can start using the account — usually within one business day. The authorized user will receive instructions by mail or email on how to set up online banking and order a debit card.
To add someone in person, visit a Wells Fargo branch with your ID and the authorized user's ID if possible. A banker will walk you through the process and can answer questions about account permissions and debit card options. Bring the authorized user's full legal name, date of birth, Social Security number, and address.
What an authorized user can and cannot do
An authorized user can withdraw money from the account using a debit card or at an ATM, deposit checks and cash, transfer money between accounts, and pay bills using the account. They can see all transaction history and the current balance. If the account is set up for online banking, they can log in and manage transfers themselves.
An authorized user cannot close the account, change the account type, remove other users, or set spending limits on the account. They also cannot change the account owner's contact information or password. Only the original account owner can make those changes. If you want to restrict what an authorized user can do — for example, limiting daily ATM withdrawals — you will need to contact Wells Fargo to ask what options are available, as restrictions vary by account type.
Removing an authorized user later
If you need to remove someone from the account, you can do it online, by phone, or in person using the same methods you used to add them. Log into online banking and go to account settings, call 1-800-869-3557, or visit a branch. The representative or online system will ask you to confirm the name of the person you want to remove.
Once removed, that person can no longer access the account or use any debit card linked to it. Wells Fargo will deactivate their card immediately. The person will not be able to see the account balance or transaction history anymore. If you remove someone, there is no fee for doing so.
Frequently Asked Questions
Can I add someone who does not have a Social Security number?
Wells Fargo requires a Social Security number or Individual Taxpayer Identification Number (ITIN) to add an authorized user. If the person does not have either, you may need to explore other options, such as opening a joint account instead. Contact Wells Fargo directly to discuss alternatives.
What happens if I add a minor to my account?
You can add a minor as an authorized user, but Wells Fargo may have different rules for minors under 18. The minor will still get a debit card and access to the account. Contact Wells Fargo to confirm age requirements and any restrictions that apply to minors on your specific account type.
Does adding someone to my account affect their credit?
Adding someone as an authorized user does not directly affect their credit score. However, if the account has a negative history or goes into overdraft, that activity may appear on their credit report depending on how Wells Fargo reports it. Ask Wells Fargo whether they report authorized user activity to credit bureaus.
Can I add someone if they bank at a different bank?
Yes. The authorized user does not need to have an existing Wells Fargo account. They can be added to your checking account and will receive instructions on how to set up online banking and order a debit card, even if they bank elsewhere.
How long does it take for the new authorized user to get a debit card?
A debit card typically arrives within 7 to 10 business days after the authorized user is added. If you need the card faster, visit a Wells Fargo branch and ask about expedited card options. Some branches can issue a temporary card on the spot.