Truist branches are open on Saturday at most locations, but hours are shorter than weekdays
Most Truist branches open on Saturday between 9 a.m. and 10 a.m. and close between 1 p.m. and 3 p.m., depending on the branch. Not every Truist location keeps Saturday hours—some branches close on weekends entirely. The only way to know your specific branch's Saturday schedule is to check the hours listed on Truist's website or call the branch directly, because hours vary by location and change periodically.
If you need to do banking on Saturday, plan to arrive early in the day. Saturday hours are designed for basic transactions like deposits, withdrawals, and account inquiries, not for complex services that may require a manager or specialist. If you need help with a loan, credit card issue, or account problem that requires more time, Saturday may not be the best day to visit.
Key Takeaways
- Most Truist branches open Saturday mornings between 9 a.m. and 10 a.m. and close by mid-afternoon, but some branches do not open on Saturday at all.
- You must check your specific branch's hours on Truist.com or by calling, because Saturday schedules vary widely by location.
- Saturday hours are typically shorter and meant for routine transactions, not complex account issues or loan applications.
- Truist mobile banking and ATMs are available 24/7, so you can deposit checks, transfer money, and check balances any time without visiting a branch.
- If your branch is closed on Saturday, you can visit on Friday evening or Monday morning, or use online banking to handle most tasks immediately.
How to find your branch's Saturday hours
Go to Truist.com and use the branch locator tool. Enter your city, zip code, or street address. The locator will show you every Truist branch near you, along with the full weekly schedule for each one. Click on the branch name to see the complete hours, including Saturday.
If you do not have internet access, call Truist customer service at 1-800-872-2657 and give them your branch location. They can tell you whether that branch is open Saturday and what time it closes. Keep the number handy if you plan to visit on Saturday—you can also call ahead to confirm the branch is staffed and not experiencing delays.
What you can and cannot do on Saturday
On Saturday, you can deposit checks, withdraw cash, transfer money between your own accounts, and ask questions about your balance or recent transactions. You can also open a basic checking or savings account at most branches, though the process may take longer than on a weekday.
You typically cannot handle complex requests on Saturday, such as applying for a loan, disputing a transaction, closing an account, or getting help with fraud or identity theft. These tasks usually require a manager or specialist who may not be available during shortened Saturday hours. If you need to resolve a problem, plan to call during business hours on a weekday or visit the branch Monday through Friday.
Using Truist ATMs and mobile banking instead of visiting a branch
Truist ATMs are open 24/7, so you can withdraw cash, deposit checks, and transfer money at any time on Saturday or any other day. You do not need to visit a branch for these transactions. Truist's mobile app and website also work around the clock, letting you check your balance, pay bills, send money to other people, and review your account history without leaving home.
Mobile check deposit is particularly useful on Saturday—take a photo of the front and back of a check through the Truist app, and the money typically appears in your account within one business day. This means you can deposit a check on Saturday morning and have the funds available by Monday, without visiting a branch at all.
Saturday banking for specific tasks
If you need to deposit cash on Saturday, visit a branch during its Saturday hours or use an ATM. If you need to deposit a check, use mobile check deposit through the app or visit an ATM that accepts deposits. If you need to withdraw cash, any Truist ATM works, and many other banks' ATMs accept Truist cards (though you may pay a fee).
If you need to open a new account on Saturday, some branches can do this, but call ahead to confirm. If you need to dispute a charge, report fraud, or close an account, you must call customer service during business hours or visit on a weekday. Truist's fraud line is available 24/7 at 1-800-872-2657, so if you spot unauthorized activity on Saturday, call immediately—do not wait until Monday.
Planning ahead if your branch has no Saturday hours
If your nearest Truist branch does not open on Saturday, you have several options. Use an ATM for cash and check deposits. Use the mobile app or website to pay bills, transfer money, and check your balance. Call customer service during business hours on Friday or plan to visit the branch on Monday morning.
If you know you will need to do banking on a specific Saturday, check the branch locator on Thursday or Friday to confirm hours. Some Truist locations near shopping centers or in high-traffic areas may have extended Saturday hours compared to branches in quieter neighborhoods, so it is worth checking before you make the trip.
Frequently Asked Questions
Can I deposit a check at a Truist ATM on Saturday?
Yes. Truist ATMs that accept deposits are open 24/7, including Saturday. You can also use mobile check deposit through the Truist app anytime, and the check typically clears by the next business day. This is often faster than visiting a branch.
What is Truist's phone number to call on Saturday?
Truist customer service is available at 1-800-872-2657 during business hours Monday through Friday. On Saturday, you can still call this number, but you may reach an automated system or be directed to call back during weekday hours for certain issues. For fraud, call the fraud line at the same number—it operates 24/7.
Do all Truist branches have the same Saturday hours?
No. Saturday hours vary by branch location. Some branches open at 9 a.m., others at 10 a.m. Some close at 1 p.m., others at 3 p.m. A few branches do not open on Saturday at all. Always check your specific branch's hours on Truist.com or by calling before you visit.
Can I apply for a loan on Saturday at Truist?
Most branches cannot process a loan application on Saturday because loan officers typically work weekdays only. If you want to start a loan application, call during business hours Monday through Friday or visit the branch on a weekday. Some online loan applications may be available through the website anytime, but approval still requires a weekday review.
Is Truist online banking open on Saturday?
Yes. Truist's website and mobile app are available 24/7, including Saturday. You can check your balance, pay bills, transfer money, deposit checks by photo, and review transactions anytime without visiting a branch or calling customer service.