How to close a SoFi bank account

You can close a SoFi bank account by calling their customer service line, logging into your app or website, or visiting a SoFi branch if one is near you. The fastest route is usually the phone: call 1-833-734-6343, confirm your identity, and ask to close the account. SoFi will ask whether you want to close just the savings account, just the checking account, or both. Before you call, make sure your account balance is zero—if you have money left, you'll need to transfer it out first, and if you have a negative balance, you'll need to deposit funds to cover it.

The account closes immediately once you confirm the request, but it can take three to five business days for SoFi to process the closure on their end. During that window, don't attempt any transactions on the account. If you have automatic payments or direct deposits set up, change those before you close the account—SoFi won't redirect them, and failed transactions can trigger overdraft fees or missed payments elsewhere.

Key Takeaways

  • Call SoFi customer service at 1-833-734-6343 to close your account, or use the app or website if you prefer not to call.
  • Your account balance must be zero before closure—transfer out any positive balance and deposit funds to cover any negative balance.
  • Update automatic payments and direct deposits before closing, because SoFi will not forward them to another account.
  • The account closes right away, but the closure takes three to five business days to process on SoFi's system.
  • If you have a SoFi credit card, savings account, or investment account, closing your bank account does not close those products.

Transfer your money before you close

SoFi will not close an account that has a balance—positive or negative. If you have money in the account, transfer it to another bank account you control. You can do this through SoFi's app or website by adding an external account and initiating an outbound transfer. SoFi typically processes transfers to other banks within one to three business days.

If your SoFi account is overdrawn (negative balance), you must deposit enough money to bring it to zero before closing. You can deposit by transferring from another account, using direct deposit, or depositing a check through the app. Once the balance is zero, you're ready to close.

Redirect automatic payments and direct deposits

Before you close your account, update any automatic payments that pull from your SoFi account. This includes bill payments, loan payments, insurance premiums, or subscriptions. Log into each service and change the payment method to your new bank account. If you miss this step, payments will fail when SoFi closes the account, and you may face late fees or service interruptions.

If you receive direct deposits—paychecks, government benefits, or transfers from other sources—update those too. Contact your employer, benefits administrator, or the organization sending the deposit and provide your new bank account details. Direct deposits typically take one to two pay cycles to redirect, so make the change at least a week before you close the account.

Close the account through the app, website, or phone

SoFi offers three ways to close your account. The phone route is often fastest: call 1-833-734-6343, have your account number and ID ready, and tell the representative you want to close your account. They'll confirm which accounts you're closing (checking, savings, or both) and process the closure on the spot.

You can also close through the SoFi app or website. Log in, go to your account settings, find the option to close the account, and follow the prompts. The app and website will ask you to confirm your choice and may ask why you're leaving—this feedback is optional. If you have a SoFi branch nearby, you can also visit in person and ask a representative to close the account.

What happens to linked products and accounts

Closing your SoFi bank account does not close other SoFi products. If you have a SoFi credit card, that account stays open unless you close it separately. The same applies to SoFi savings accounts, money market accounts, investment accounts, or loans. You'll need to close each product individually if you want to end your relationship with SoFi entirely.

If you have a SoFi Checking account and a SoFi Savings account, you can close one without closing the other. When you call or use the app, specify which account or accounts you want to close. Some people keep a savings account open for a high yield rate while closing checking, or vice versa.

After your account closes

Once SoFi processes the closure, you won't be able to access the account through the app or website. Any debit card linked to the account will stop working. If you have pending transactions that haven't cleared yet, they may still post after the account closes—SoFi will attempt to process them, but they may fail or bounce.

Keep records of your final balance and the date you closed the account. If you ever need to dispute a transaction or verify account history, you can contact SoFi customer service and they can pull records from your closed account. SoFi typically keeps account records for at least seven years.

Frequently Asked Questions

Can I reopen a SoFi bank account after I close it?

Yes, you can open a new SoFi account after closing one. However, SoFi may review your account history before approving a new account, especially if the previous account had overdrafts or disputes. There's no waiting period, but opening immediately after closing may trigger additional verification steps.

What if I have a pending direct deposit or payment after I close?

Pending transactions that haven't cleared before the account closes will likely fail or bounce. Direct deposits will be rejected, and automatic payments will be declined. This is why you should update these at least a week before closing. If a payment bounces, contact the organization sending it and provide your new account details.

Do I need to close my SoFi debit card separately?

No, closing your SoFi bank account automatically deactivates the debit card linked to it. The card will stop working immediately. You don't need to take any separate action, but you can destroy the card once it's no longer active.

Will closing my SoFi account hurt my credit score?

Closing a bank account does not affect your credit score. Bank accounts don't appear on your credit report, so closing one has no impact on your credit history or rating. Only credit products like credit cards and loans appear on your credit report.

What if I forgot to update a payment before closing?

Contact the organization that sends the payment right away and provide your new bank account information. Explain that your previous account closed. Most organizations can redirect payments within one to two business days. If a payment already failed, ask whether you can make a manual payment to avoid late fees.