Order checks through PNC's online banking or by phone
You can order checks from PNC Bank in three ways: through your online banking account, by calling PNC's customer service line, or by visiting a branch in person. The fastest route is online—you log in, navigate to the checks section, select your design and quantity, and submit the order in minutes. Phone orders take slightly longer because a representative walks through options with you, but you get immediate confirmation. In-branch orders let you see sample designs before committing, though they require a trip to your local branch.
PNC does not print checks in-house; they use a third-party vendor. This means your order ships directly to your mailing address, not to the bank. Standard delivery takes 7 to 10 business days from the time PNC processes your order. Expedited shipping is available for an additional fee if you need checks sooner.
Key Takeaways
- Online ordering through your PNC account is the fastest method and requires no phone call or branch visit.
- Standard check delivery takes 7 to 10 business days after PNC processes your order, not from the day you place it.
- You can choose from multiple check designs and quantities, and PNC will print your account number and routing number on them automatically.
- Expedited shipping is available for an extra charge if you need checks within a few days.
- PNC charges for checks; the cost depends on the quantity and design you select, and prices vary by account type.
Ordering checks online through PNC digital banking
Log into your PNC online banking account on a computer or through the mobile app. Look for a section labeled "Checks" or "Order Checks"—this is usually found under Account Services or a similar menu. Click into that section and you will see options for check quantity (typically 25, 50, 100, or 200 checks per box) and design choices. PNC offers standard designs at no extra charge and premium designs for an upcharge.
Select the quantity and design you want, review the cost, and confirm your mailing address. PNC will print your account number, routing number, and name on the checks automatically based on your account information. Once you submit the order, you will receive a confirmation number. Write this down or screenshot it—you may need it if you want to track the order or contact PNC about it later.
Your order enters PNC's processing queue, which typically takes 1 to 2 business days. After that, the checks ship to your address via standard mail, arriving in 7 to 10 business days. If you need checks faster, look for an expedited shipping option during checkout; this usually costs $15 to $25 extra and cuts delivery time to 3 to 5 business days.
Ordering checks by phone
Call PNC customer service at the number on the back of your debit card or on your monthly statement. Tell the representative you want to order checks. They will ask for your account number, confirm your mailing address, and walk you through design and quantity options. This method works well if you are unsure which design you want or if you have questions about pricing.
The representative will provide a confirmation number before you hang up. Ask them to repeat it and write it down. Phone orders are processed the same way as online orders—PNC takes 1 to 2 business days to process, then the checks ship and arrive in 7 to 10 business days with standard delivery.
Ordering checks in person at a PNC branch
Visit any PNC branch during business hours and ask to order checks. A teller or customer service representative will show you sample designs and explain pricing. This is the only method where you can see the actual check design before ordering, which some people prefer. You can also ask questions about check features—for example, whether you want duplicate copies or carbon-free paper.
After you decide on a design and quantity, the representative will submit your order and give you a confirmation number. In-branch orders follow the same processing and shipping timeline as online and phone orders: 1 to 2 business days for PNC to process, then 7 to 10 business days for delivery.
Check pricing and what affects the cost
PNC charges for checks based on quantity and design. A standard box of 25 checks typically costs $10 to $15, though prices vary by account type and current promotions. Larger quantities—50, 100, or 200 checks—cost less per check but more overall. Premium designs, such as checks with images or custom colors, add $5 to $15 to the total cost.
Some PNC account types include free check orders as a benefit. If you have a premium checking account or a business account, check your account terms or call customer service to see whether checks are included. If they are, you can order them at no charge, though you may still pay for expedited shipping if you choose it.
Expedited shipping and rush orders
If you need checks within a few days, PNC offers expedited shipping for an additional fee. This typically costs $15 to $25 and reduces delivery time from 7 to 10 business days to 3 to 5 business days. Expedited shipping is available through online ordering and by phone; ask the representative or look for the option during checkout.
PNC does not offer same-day or next-day check printing. If you need checks urgently and expedited shipping is not fast enough, consider whether you can use digital payment methods—such as bill pay through your online banking, transfers, or a debit card—to cover immediate expenses while you wait for the physical checks to arrive.
What information PNC needs to print on your checks
PNC automatically prints your name, account number, and routing number on your checks based on the information in your account. You do not need to provide this separately. If your name or address has changed recently, update it in your account settings before ordering checks to make sure the printed information is correct.
If you want to add a phone number, email, or other information to your checks, ask the representative during phone or in-branch ordering. Some designs allow for this, though it may not be available on all check types. Online ordering typically does not offer this customization, so call or visit a branch if you need it.
Tracking your check order
After you place an order, PNC does not always provide a tracking number because the checks are mailed through standard postal service. However, you can contact PNC customer service with your confirmation number to ask whether your order has shipped and to get an estimated delivery date. Keep your confirmation number handy for this reason.
If your checks do not arrive within the expected timeframe, contact PNC within 30 days of placing the order. They can investigate whether the order was processed and may reorder checks at no charge if there was a delay on their end. If the checks were lost in the mail, PNC may issue a replacement order with expedited shipping.
Frequently Asked Questions
Can I order checks for a joint account?
Yes. If you are an authorized user on a joint account, you can order checks through online banking or by phone. The checks will print with both account holders' names if that is how the account is registered. Contact PNC if you want only one name printed or if you need a specific name order.
What if I need checks before the standard delivery time?
Expedited shipping reduces delivery to 3 to 5 business days for an extra fee of $15 to $25. If that is still not fast enough, use digital payment methods like bill pay, transfers, or your debit card for immediate needs while you wait for physical checks.
Can I reorder the same checks without choosing a design again?
Yes. If you have ordered checks before, PNC usually remembers your previous design choice. When you order again online or by phone, you can select "reorder" or confirm the same design, which speeds up the process. This option is typically available in your online banking account.
What happens if my checks arrive damaged or with errors?
Contact PNC customer service with your confirmation number and describe the problem. PNC will investigate and may reorder checks at no charge if the error was on their end. If the checks were damaged in shipping, PNC may issue a replacement order, sometimes with expedited shipping included.
Do I have to order checks through PNC, or can I use another vendor?
You can order checks from third-party vendors like Deluxe or Costco, as long as they print your correct PNC account number and routing number. However, ordering through PNC is straightforward and ensures the account information is accurate. Third-party vendors may be cheaper if you want specialty designs, but verify the routing number is correct before using them.