Order checks through PNC's online banking portal or by phone
You can order checks from PNC in three ways: through your online banking account, by calling PNC's customer service line, or by visiting a branch in person. The fastest route is usually online—you log in, navigate to the Checks section, select your design and quantity, and submit the order. PNC typically ships standard checks to your address on file within 7 to 10 business days. If you need them faster, PNC offers expedited shipping for an additional fee.
When you order online, you'll need your account number and routing number, both of which appear on your current checks or in your online banking dashboard. You can choose from several check designs and quantities (usually 100, 200, or 500 checks per order). PNC will charge the cost of the checks to your account—prices vary based on design and quantity, but standard checks typically cost between $15 and $30 per box of 100.
If you prefer to order by phone, call PNC's customer service number on the back of your debit card or on your monthly statement. A representative will verify your identity, confirm your mailing address, and process the order. Phone orders take the same 7 to 10 business days to arrive as online orders, unless you pay for expedited delivery.
Key Takeaways
- Order checks online through your PNC account, by phone using the number on your card, or in person at a PNC branch.
- Standard checks arrive in 7 to 10 business days; expedited shipping is available for an extra fee if you need them sooner.
- You'll need your account number and routing number to place an order, both visible in your online banking or on existing checks.
- Check costs depend on design and quantity but typically range from $15 to $30 per box of 100 checks.
Ordering checks online through PNC banking
Log into your PNC online banking account using your username and password. Once logged in, look for a section labeled "Checks," "Order Checks," or "Check Services"—the exact name varies slightly depending on your account type and whether you're using the desktop or mobile app. Click that section to see your current check inventory and ordering options.
You'll be asked to confirm your mailing address. PNC ships checks to the address on file with your account, so verify it's correct before proceeding. If you've moved recently and haven't updated your address, do that first—checks sent to an old address will be lost or delayed.
Next, select your check design from the available options. PNC offers standard designs at no extra charge and premium designs (with logos, colors, or custom images) for a higher price. Choose the quantity you want: 100, 200, or 500 checks per order. Review the total cost, which will be deducted from your account, then submit the order. You'll receive a confirmation number and an estimated delivery date.
Ordering checks by phone or in person
To order by phone, call the customer service number printed on the back of your PNC debit card or on your monthly statement. Have your account number ready. A representative will verify your identity by asking for your Social Security number, date of birth, or other security information. They'll confirm your mailing address and ask which check design and quantity you want.
Phone orders are processed the same way as online orders and arrive within 7 to 10 business days. You can ask the representative about expedited shipping options and costs at the time of ordering. Some representatives can also tell you whether PNC is currently running any promotions on check orders.
If you prefer to order in person, visit any PNC branch with your ID and account information. A teller or customer service representative can place the order for you on the spot. In-person orders follow the same timeline and pricing as phone and online orders.
Expedited check delivery and rush orders
If you need checks sooner than 7 to 10 business days, PNC offers expedited shipping for an additional fee. The exact cost and delivery timeline depend on your location and how quickly you need the checks. Expedited options typically deliver within 3 to 5 business days, though some locations may offer next-business-day delivery for a premium price.
Ask about expedited shipping when you place your order—whether online, by phone, or in person. The representative or online system will show you the extra cost and confirm the new delivery date before you finalize the purchase. Expedited shipping is charged to your account along with the check cost.
What happens if your checks don't arrive
If your checks don't arrive within the estimated delivery window, contact PNC customer service. Have your order confirmation number ready. A representative can check the shipping status and, if the checks are lost or significantly delayed, reorder them at no extra charge or issue a refund for the original order.
If checks arrive damaged or with printing errors, contact PNC immediately with photos of the damage. PNC will replace them at no cost. Do not use damaged checks—they may be rejected by banks or merchants, and you could face fees or payment delays.
Temporary checks and starter checks
If you need to write checks before your ordered checks arrive, PNC can issue temporary checks at a branch. These are usually printed on plain stock and are valid for banking purposes, though some merchants may not accept them. Temporary checks are typically free or cost a small fee ($5 to $10). Ask a teller at your nearest PNC branch whether they can print temporary checks for you on the spot.
When you open a new PNC checking account, you may receive a small book of starter checks at no cost. These are temporary checks designed to hold you over until your first order of personalized checks arrives. If you didn't receive starter checks or have used them up, ask a branch representative about getting temporary checks printed.
Check pricing and design options
Standard check designs cost between $15 and $30 per box of 100, depending on whether you order 100, 200, or 500 checks at once. Ordering larger quantities usually lowers the per-box cost. Premium designs—with colors, logos, or custom images—cost more, typically $25 to $50 per box of 100.
PNC also offers specialty checks for business accounts, which may have different pricing and design options. If you have a business checking account, ask about business check designs when you order.
Prices and design options change periodically, so the exact cost and available designs may differ from what's listed here. When you order, the system will show you the current price before you confirm the purchase.
Frequently Asked Questions
Can I order checks for a joint account?
Yes. If both account holders' names are on the account, you can order checks with both names printed on them. When you order, you'll be asked whose name should appear on the checks. Some accounts allow you to order checks with just one name if you prefer.
What if I want to change the address where checks are shipped?
Update your mailing address in your PNC online banking account before placing the order. Checks are always shipped to the address on file with your account. If you've already placed an order and need to change the address, contact PNC customer service immediately—they may be able to intercept the order if it hasn't shipped yet.
Can I reorder the same checks without choosing a design again?
Yes. If you've ordered checks before, PNC usually saves your previous order details. When you order again, you can select "reorder" or "order same checks" to skip the design step. This is faster than placing a new order from scratch.
Do I have to order checks through PNC, or can I use another check printer?
You can order checks from third-party printers like Deluxe or Costco, which are often cheaper than PNC's prices. However, make sure any checks you order include your correct account number and routing number. If you're unsure whether a third-party printer has the right information, contact PNC before placing the order.
What if I ordered checks but no longer need them?
If your order hasn't shipped yet, contact PNC customer service to cancel it. You may receive a refund, though some orders cannot be cancelled once processing has begun. If the checks have already shipped, you can refuse delivery or contact PNC about a refund after they arrive.