Use Fifth Third's branch locator tool to find the closest location
The fastest way to find a Fifth Third Bank branch or ATM near you is to use their official branch locator on the Fifth Third website. Go to fifththird.com, look for "Locations" or "Find a Branch" in the main navigation, enter your address or zip code, and the tool will show you every branch and ATM within your search radius, along with hours and services available at each one.
The locator also tells you which branches offer specific services — some locations handle mortgage applications or business banking, while others are smaller branches with limited services. If you need a particular service like a safe deposit box or notary, the locator will show you which nearby branches have it.
You can also call Fifth Third's customer service line at 1-800-972-3030 to ask for the nearest branch or ATM. A representative can tell you hours, services, and directions, and can sometimes schedule an appointment if you need to meet with a banker.
Key Takeaways
- Fifth Third's branch locator at fifththird.com shows all nearby branches and ATMs with hours and available services.
- Not all branches offer the same services, so check the locator to confirm your branch handles what you need.
- You can call 1-800-972-3030 to speak with someone who can direct you to the nearest location and schedule an appointment.
- Fifth Third ATMs are available at many locations outside of full branches, including some grocery stores and retail partners.
- Mobile banking and online services let you handle many transactions without visiting a branch in person.
What to expect when you visit a Fifth Third branch
Most Fifth Third branches are open Monday through Friday during standard business hours, with limited Saturday hours at many locations. Some branches close on Sunday. Hours vary by location, so check the locator before you go — you do not want to make a trip only to find the branch closed.
When you arrive, you can walk in without an appointment for routine transactions like deposits, withdrawals, or account questions. If you need to open a new account, apply for a loan, or discuss investment services, calling ahead to schedule an appointment usually means shorter wait times and a dedicated banker who can spend time on your needs.
Bring a photo ID and your account number or debit card if you have one. If you are opening a new account, bring a second form of ID and proof of address (a utility bill or lease works).
Fifth Third ATM locations and out-of-network fees
Fifth Third ATMs are located at most branches, but also at many grocery stores, gas stations, and retail locations across their service area. Using a Fifth Third ATM is free for Fifth Third customers. Using an out-of-network ATM (one that is not Fifth Third) typically costs you a fee — usually $2 to $3 per transaction — charged by the other bank that owns the ATM.
Some Fifth Third checking accounts include a monthly reimbursement for out-of-network ATM fees, so check your account terms. If you travel frequently or live far from a branch, this feature can save you money.
You can also withdraw cash at most grocery stores and retailers that accept debit cards, even if they do not have an ATM — ask the cashier for "cash back" at checkout, and there is usually no fee.
Online and mobile banking as an alternative to visiting a branch
Fifth Third's online banking and mobile app let you handle most common transactions without going to a branch: transfer money between accounts, pay bills, deposit checks by photo, send money to other people, and check your balance. You can set up online banking through fifththird.com or download the Fifth Third mobile app from your phone's app store.
For transactions you cannot do online — like applying for a loan, opening certain account types, or getting a cashier's check — you will need to visit a branch or call. But for everyday banking, the app and website handle most of what you need.
Fifth Third service areas and branch availability
Fifth Third operates branches in Ohio, Indiana, Michigan, Illinois, Kentucky, Tennessee, Florida, Georgia, and Alabama. If you live outside these states, Fifth Third does not have a physical branch near you, though you can still bank online or by phone.
In major cities within their service area, you will usually find multiple branches within a few miles. In smaller towns, there may be only one branch or one ATM. The branch locator shows you exactly what is available in your area.
What to do if your nearest branch is far away
If the closest Fifth Third branch is not convenient, you have options. You can handle most banking through the website or app without visiting a branch at all. You can also use any ATM to withdraw cash, though out-of-network ATMs charge a fee.
If you need to deposit cash or checks, you can mail them to Fifth Third, though this takes several business days. The mobile app also lets you deposit checks by taking a photo of the front and back, which is faster than mailing.
If you need to speak with someone in person and cannot reach a branch, call 1-800-972-3030. Fifth Third representatives can often handle account questions, transfers, and other issues over the phone without requiring a branch visit.
Frequently Asked Questions
Can I do everything I need at any Fifth Third branch?
No. Smaller branches may not offer services like mortgage applications, investment advice, or safe deposit boxes. Use the branch locator to check which services are available at your nearest location, or call ahead to confirm before you visit.
Are Fifth Third ATMs free to use?
Yes, if you are a Fifth Third customer. Using an ATM owned by another bank will cost you a fee, usually $2 to $3 per transaction, charged by that bank. Some Fifth Third accounts reimburse these fees — check your account terms.
What if I need to visit a branch but I do not have time during business hours?
Most banking tasks can be done online or through the mobile app 24/7. For tasks that require a branch visit, call 1-800-972-3030 to ask about scheduling an appointment or to see if the issue can be handled by phone instead.
Can I bank with Fifth Third if I do not live in one of their service states?
Yes. You can open an account and do all your banking online or by phone. You will not have access to a physical branch, but you can deposit checks by photo through the app and withdraw cash at any ATM (though out-of-network ATMs charge a fee).
How do I know if a Fifth Third branch is open on a holiday?
Check the branch locator on fifththird.com — it shows holiday hours for each location. You can also call the branch directly or call 1-800-972-3030 to ask about holiday schedules.