Your Fidelity account number appears on statements, login pages, and customer service calls
Your Fidelity account number is a unique identifier tied to your specific account. It is not the same as your username or login credentials. You will need it to move money between accounts, set up automatic transfers, speak with customer service, or authorize transactions over the phone.
The fastest way to find it is to log into your Fidelity account online or through the mobile app. It displays prominently on your account dashboard, usually near your name or account summary. If you do not have online access or prefer not to log in, you can find it on any statement Fidelity has sent you, or call their customer service line and ask an agent to provide it.
Key Takeaways
- Your account number appears on your Fidelity account dashboard, in the "Account Summary" or "Account Information" section after you log in.
- Any statement Fidelity mailed or emailed to you will display your account number at the top or in the account details section.
- If you have multiple accounts with Fidelity, each one has its own account number — check which account you need before proceeding.
- Customer service can confirm your account number over the phone if you call 1-800-343-3548 and verify your identity with your Social Security number or other personal details.
Finding your account number online
Log into your Fidelity account at fidelity.com or through the Fidelity mobile app. Once you are logged in, look at the top of the page or dashboard. Your account number usually appears in the "Account Summary" section, next to your account type (such as "Individual Brokerage" or "IRA").
If you have multiple accounts, each one will have its own number. The dashboard may show all your accounts in a list. Click on the specific account you need, and the account number for that account will display. Write it down or take a screenshot if you need to reference it later.
Locating it on your statements
Any statement Fidelity sends you — whether by mail or email — will include your account number. Look at the top of the first page. The account number is typically printed near your name and address, or in a section labeled "Account Information" or "Account Details."
If you receive statements by email, search your email inbox for recent messages from Fidelity with the subject line containing "statement" or "account." Open the PDF or email and look for the account number in the same location. Older statements will work just as well as recent ones.
Calling Fidelity customer service
If you cannot access your online account or do not have a statement handy, call Fidelity customer service at 1-800-343-3548. An agent will ask you to verify your identity by providing your Social Security number, date of birth, or other personal information. Once verified, they will give you your account number over the phone.
Customer service is available Monday through Friday, 8:30 a.m. to 9 p.m. Eastern time, and Saturday 8:30 a.m. to 6 p.m. Eastern time. Have your Social Security number ready when you call. If you are calling about a specific transaction or issue, have any relevant details available so the agent can help you more quickly.
Understanding account numbers versus other identifiers
Your Fidelity account number is different from your username, password, or customer ID. Your username is what you use to log in. Your account number is what Fidelity uses internally to track your specific account and is required for certain transactions and customer service requests.
If you have a Fidelity brokerage account, an IRA, and a 401(k) with Fidelity, each one has a separate account number. When you call customer service or need to authorize a transfer, make sure you are using the correct account number for the account you want to access. Mixing them up can delay a transaction or route money to the wrong place.
What to do if you cannot find your account number
If you have tried logging in and cannot locate the account number on your dashboard, or if you do not have access to your online account, call Fidelity directly. You do not need your account number to call — you only need to verify your identity. The agent will pull up your account using your Social Security number and personal details, then provide your account number to you.
If you are locked out of your account due to a forgotten password, use the "Forgot Password" link on the Fidelity login page to reset it. You will need access to the email address or phone number associated with your account. Once you reset your password and log back in, your account number will be visible on your dashboard.
Frequently Asked Questions
Is my account number the same across all my Fidelity accounts?
No. Each account you hold with Fidelity has its own unique account number. If you have a brokerage account and an IRA, they will have different numbers. Always confirm which account number you need before making a transfer or calling customer service.
Can I use my account number as a password or login?
No. Your account number is not a password. It is a reference number Fidelity uses to identify your account. Your username and password are separate and are what you use to log into your account online.
What if I see multiple numbers on my statement?
Statements sometimes show a reference number, a routing number, or other identifiers in addition to your account number. Your account number is usually the longest number and appears near your name or in the "Account Information" section. If you are unsure which number to use, call Fidelity and ask the agent to confirm.
Do I need my account number to reset my password?
No. To reset your password, go to the Fidelity login page and click "Forgot Password." You will be asked to verify your identity using your email address or phone number, not your account number. Once you reset your password, you can log in and find your account number on your dashboard.