Citizens Bank is open on Saturdays at most locations, but hours vary by branch
Most Citizens Bank branches open on Saturday mornings, typically between 9 a.m. and 10 a.m., and close between 1 p.m. and 3 p.m. However, not every branch keeps the same schedule, and some locations in smaller towns or rural areas may not be open on Saturday at all. The only way to know your specific branch's Saturday hours is to check directly—either by calling the branch, visiting the Citizens Bank website and using their branch locator tool, or walking in.
Citizens Bank operates in 11 states across the Northeast and Midwest, and Saturday hours differ by region and individual branch. A branch in a busy urban area may stay open until 3 p.m. on Saturday, while a smaller suburban location might close at 1 p.m. Some branches do not open on Saturday under any circumstances.
Key Takeaways
- Most Citizens Bank branches are open Saturday mornings, but hours vary widely by location and are not standardized across the bank.
- The fastest way to confirm Saturday hours for your branch is to use the branch locator on Citizens Bank's website or call the branch directly.
- If your branch is closed on Saturday, you can still deposit checks and pay bills through Citizens Bank's mobile app or online banking 24/7.
- ATMs at Citizens Bank locations are available around the clock, even when the branch itself is closed.
How to find your branch's Saturday hours
Go to the Citizens Bank website and use the "Find a Branch" or "Locations" tool. Enter your zip code or city, and the results will show each nearby branch with its full hours of operation, including Saturday. The listing will also show whether that branch has an ATM, drive-through service, and what services are available.
If you do not have internet access or prefer to call, dial the main Citizens Bank customer service number (usually listed on your debit card or bank statement) and ask for the Saturday hours of your specific branch. Have your branch name or zip code ready. You can also call the branch directly if you know the number.
What you can do on Saturday if your branch is closed
If your branch does not open on Saturday, or if you need to handle something outside their Saturday hours, Citizens Bank's mobile app and online banking portal are open 24/7. You can deposit checks using mobile check deposit, transfer money between accounts, pay bills, and check your balance without visiting a branch.
ATMs at Citizens Bank locations are also available around the clock. You can withdraw cash, deposit checks (at ATMs equipped with check deposit), and check your balance at any time, including Saturday evenings and nights. If you need to speak to someone, Citizens Bank offers phone support during extended hours—check your account materials or the website for the current phone support schedule.
Services available during Saturday branch hours
During Saturday hours, most Citizens Bank branches can handle routine transactions: deposits, withdrawals, account inquiries, and debit card issues. However, not all services are available on Saturday. Complex transactions—such as opening a new account, applying for a loan, setting up a mortgage, or resolving a dispute—may require an appointment or a visit during weekday business hours when more staff are present.
If you need a service that is not available on Saturday, ask the teller or call ahead to schedule an appointment for a weekday. Many banks now allow you to book appointments online through their website, which can save you time.
Saturday hours for Citizens Bank drive-throughs
Drive-through windows at Citizens Bank branches typically stay open during the same Saturday hours as the main branch, or sometimes slightly longer. However, drive-through hours can differ from lobby hours at the same location. Check the branch locator tool or call ahead to confirm, especially if you plan to use the drive-through on a Saturday afternoon.
If the drive-through is closed but you need cash or want to deposit a check, use the ATM. Most Citizens Bank ATMs accept check deposits and are available 24/7, even when the branch and drive-through are closed.
Holiday closures and special Saturday schedules
Citizens Bank branches are closed on major federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On the day after Thanksgiving (the Friday after Thanksgiving), some branches may have reduced hours or be closed entirely. Check the Citizens Bank website or call your branch before visiting on a holiday weekend.
During the week of Christmas or New Year's, some branches may operate on a modified schedule. If you need to handle banking during the holiday season, plan ahead and confirm hours with your specific branch.
Frequently Asked Questions
Can I deposit a check on Saturday if the branch is closed?
Yes. Use mobile check deposit through the Citizens Bank app, or visit an ATM equipped with check deposit (most Citizens Bank ATMs have this feature). Both options are available 24/7, including Saturday. The check will be processed and added to your account, though the funds may not be available until the next business day.
What time does Citizens Bank close on Saturday?
Most branches close between 1 p.m. and 3 p.m. on Saturday, but this varies by location. Use the branch locator tool on the Citizens Bank website or call your specific branch to confirm closing time. Do not assume all branches close at the same time.
Is Citizens Bank open on Sunday?
No. Citizens Bank branches are closed on Sundays. However, you can use online banking, the mobile app, and ATMs 24/7, including Sunday. If you need to speak to someone on Sunday, check the website for phone support hours.
Can I open a new account on Saturday?
Some Citizens Bank branches may open new accounts on Saturday, but many require an appointment or prefer to handle account openings during weekday hours when more staff are available. Call your branch or check the website to ask whether Saturday account openings are possible at your location.
Where can I find the phone number for my Citizens Bank branch?
Use the branch locator tool on the Citizens Bank website, enter your zip code, and the phone number will appear in the branch details. You can also look at your debit card or recent bank statement, which may list a branch phone number or the main customer service line.