Most Citizens Bank branches are open on Saturday, but hours are shorter than weekdays
Most Citizens Bank branches open on Saturday between 9 a.m. and 10 a.m. and close between 1 p.m. and 3 p.m., depending on the branch. Not every Citizens Bank location keeps Saturday hours — some branches in smaller towns or inside other businesses may be closed weekends entirely. The only way to know your specific branch's Saturday schedule is to call that location directly or check the branch locator on Citizens Bank's website, where you can enter your zip code and see hours for branches near you.
If you need to do banking on Saturday and your branch is closed, or if Saturday hours don't work for your schedule, Citizens Bank offers alternatives that don't require a physical location at all. ATMs work around the clock, and the mobile app and online banking portal let you handle most transactions from home.
Key Takeaways
- Most Citizens Bank branches are open Saturday mornings, typically 9 a.m. to 1 p.m., but hours vary by location.
- Some branches have no Saturday hours, so you must check your specific branch before making a trip.
- You can deposit checks, transfer money, and pay bills online or through the Citizens Bank mobile app 24 hours a day, seven days a week.
- ATMs at Citizens Bank locations and partner networks work around the clock for withdrawals and deposits.
- If you need to speak to someone on Saturday, Citizens Bank phone support is available, though wait times may be longer than weekday calls.
How to find your branch's exact Saturday hours
The Citizens Bank website has a branch locator tool. Go to the main Citizens Bank site, look for "Locations" or "Find a Branch," enter your zip code or city, and the results will show each nearby branch with its full weekly schedule. Saturday hours appear alongside Monday through Friday times.
If you don't have internet access or prefer to call, dial Citizens Bank's main customer service line and provide your zip code or address. A representative can tell you whether your nearest branch is open Saturday and what time it closes. Calling ahead takes two minutes and saves a wasted trip.
What you can do on Saturday without visiting a branch
Citizens Bank's online banking portal and mobile app work on Saturday just like any other day. You can transfer money between your own accounts, send money to other people through digital transfer, deposit checks by taking a photo of the front and back, pay bills, check your balance, and review recent transactions. These functions don't require a teller or a physical location.
ATMs are also available 24/7 at Citizens Bank branches and at thousands of partner ATM networks across the country. On Saturday you can withdraw cash, deposit cash or checks, and transfer money between accounts at any ATM that displays the Citizens Bank logo or your card's network symbol. Most deposits post to your account by the next business day.
Saturday phone support and what it can and cannot do
Citizens Bank customer service is staffed on Saturday, though the hours may be shorter than weekday support. You can call to ask questions about your account, report a lost or stolen card, dispute a transaction, or get help with online banking. Wait times on Saturday are often longer than weekday calls because fewer representatives are working.
Phone support cannot process certain requests that require a branch visit, such as ordering a new debit card in person or closing an account face-to-face. For those transactions, you will need to visit during weekday hours or ask whether the bank can mail you a replacement card instead. Most routine issues can be resolved over the phone or through the app.
When you must visit a branch during weekday hours
Some transactions still require a teller or a banker in person. These include opening a new account (though Citizens Bank does offer online account opening for some products), getting a cashier's check, accessing a safe deposit box, discussing a loan application, or resolving a complex dispute that needs documentation review. If your Saturday errand falls into one of these categories, you will need to plan a weekday visit.
Many people can handle their Saturday banking needs through the app or ATM and save branch visits for tasks that truly require in-person help. That approach also means shorter weekday lines when you do go in. Before you make a weekday trip, call ahead to confirm the branch is open and ask whether you need an appointment.
Holiday hours and closures
Citizens Bank branches are closed on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays observed locally. On holiday Saturdays, branches will be closed even if Saturday is normally an open day.
Check the Citizens Bank website or call ahead if you are banking around a holiday weekend. ATMs remain available 24/7 even on holidays, so you can still withdraw cash or deposit checks if you need to. Phone support may also have reduced hours on holiday weekends.
Frequently Asked Questions
Can I deposit a check at a Citizens Bank ATM on Saturday?
Yes. Most Citizens Bank ATMs accept check deposits 24 hours a day, including Saturday. Insert the check, follow the on-screen prompts, and the funds will post to your account, usually by the next business day. Some ATMs also accept cash deposits.
What if I need to speak to someone on Saturday but the branch is closed?
Call Citizens Bank's customer service line. Representatives are available on Saturday during their support hours, though wait times may be longer than weekday calls. For urgent issues like a lost card or fraud, the phone line is faster than waiting for Monday.
Can I open a new Citizens Bank account on Saturday?
Citizens Bank allows online account opening for certain products, which you can do on Saturday through the website or app. If you need to open an account in person at a branch, you will need to visit during weekday hours.
Are Citizens Bank ATMs open on Saturday if the branch is closed?
Yes. ATMs at Citizens Bank locations work 24/7, even when the branch itself is closed. You can withdraw cash, deposit checks, and transfer money at the ATM on Saturday night or early morning.
Do all Citizens Bank branches have the same Saturday hours?
No. Hours vary by location. Some branches open at 9 a.m. and close at 1 p.m., while others may stay open until 3 p.m. A few locations have no Saturday hours at all. Always check your specific branch's schedule before visiting.