BMO branch hours vary by location, but most open at 9 or 10 a.m. and close between 4 and 6 p.m. on weekdays

BMO (Bank of Montreal) does not have a single opening time across all branches. Each location sets its own hours based on customer traffic and staffing. Most branches open between 9:00 a.m. and 10:00 a.m. on Monday through Friday, and close between 4:00 p.m. and 6:00 p.m. Some branches stay open until 7:00 or 8:00 p.m. on certain weekdays. Saturday hours typically run from 9:00 a.m. to 1:00 or 2:00 p.m., and most branches are closed on Sunday.

The fastest way to find your specific branch's hours is to visit BMO's branch locator on their website, enter your postal code or city, and click on the branch you plan to visit. The hours listed there are current and account for any seasonal changes or temporary closures. You can also call the branch directly—the phone number appears in the locator results.

Key Takeaways

  • Most BMO branches open between 9:00 a.m. and 10:00 a.m. on weekdays and close between 4:00 p.m. and 6:00 p.m., but hours vary by location.
  • Use BMO's branch locator tool on their website to find the exact hours for the branch nearest you.
  • Saturday hours are usually 9:00 a.m. to 1:00 or 2:00 p.m., and most branches do not open on Sunday.
  • BMO's online banking and mobile app are available 24/7, so you can transfer money, pay bills, and check balances outside branch hours.
  • If you need to reach customer service by phone, BMO's phone lines open at the same time as most branches, typically 9:00 or 10:00 a.m.

How to find your nearest BMO branch and its hours

Go to BMO's website and select "Find a Branch or ATM" from the main menu. Enter your postal code, city, or street address in the search box. The results will show all nearby branches with their full hours of operation, phone numbers, and services offered at each location. You can filter by service type—for example, if you need to open an account or speak to an investment advisor, some branches offer these services while others do not.

If you do not have internet access, call BMO's main customer service line. The number is on the back of your debit card or in your account statements. A representative can tell you the hours of your nearest branch and whether it offers the specific service you need.

BMO ATM and online banking hours

BMO ATMs are available 24 hours a day, 7 days a week. You can withdraw cash, deposit cheques, transfer money between accounts, and check your balance at any time, day or night. ATMs are located inside branches, at other BMO locations, and at many retail stores and gas stations across Canada.

BMO's online banking platform and mobile app are also available around the clock. You can pay bills, transfer funds to other accounts, deposit cheques by photo, and manage your accounts from your phone or computer at any hour. If you encounter a technical issue with online banking, BMO's technical support team is available during business hours—typically starting at 9:00 or 10:00 a.m. on weekdays.

What to do if you need to visit during non-standard hours

If you cannot reach a branch during regular hours, use BMO's online banking or mobile app to handle most transactions. Deposits, transfers, bill payments, and balance checks do not require a branch visit. If you need to deposit a physical cheque and do not have a mobile device, use an ATM with cheque deposit capability—these are available 24/7 at most BMO locations.

For services that require speaking to a person—such as opening a new account, applying for a loan, or discussing investment options—you have two choices: visit during posted hours or call customer service during business hours to schedule an appointment. Some BMO branches offer extended hours on certain weekdays, so check your branch's schedule before making a trip.

Holiday hours and temporary closures

BMO branches close on major Canadian holidays, including New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, National Day for Truth and Reconciliation, Thanksgiving, Christmas Day, and Boxing Day. Hours may also be reduced on the day before or after a holiday. Check your branch's hours on BMO's website or call ahead if you plan to visit near a holiday.

Some branches may close temporarily for renovations or staffing changes. If you see a notice on the branch locator or receive a letter in the mail, contact BMO directly to confirm when the branch will reopen and whether services are available at a nearby location in the meantime.

Contacting BMO customer service by phone

BMO's customer service phone lines are open during the same hours as most branches—typically 9:00 or 10:00 a.m. to 4:00 or 5:00 p.m. on weekdays. The exact hours depend on which service line you call. The main customer service number is on your debit card, in your account statements, or on BMO's website. When you call, you will hear options for different services: account inquiries, card services, mortgage support, and investment questions.

If you call outside business hours, you can leave a message and a representative will return your call during the next business day. Some automated services—such as checking your balance or reporting a lost card—are available 24/7 through the phone menu.

Frequently Asked Questions

Do all BMO branches open at the same time?

No. Each branch sets its own hours based on location and customer demand. Most open between 9:00 and 10:00 a.m., but some open earlier or later. Use the branch locator on BMO's website to find the exact opening time for your location.

Can I deposit a cheque outside of branch hours?

Yes. Use a BMO ATM with cheque deposit capability, available 24/7. You can also deposit cheques through BMO's mobile app by taking a photo of the front and back of the cheque—this works at any time of day.

What if my branch is closed on a holiday?

Use BMO's ATM or online banking to handle most transactions. If you need to speak to someone, call customer service during business hours on the next business day or visit a different BMO branch that may have extended holiday hours.

Is BMO customer service available 24/7?

No. Phone customer service operates during business hours, typically 9:00 or 10:00 a.m. to 4:00 or 5:00 p.m. on weekdays. However, online banking, the mobile app, and ATMs are available around the clock.

How do I know if my branch offers a specific service?

Use BMO's branch locator and click on your branch. The listing shows which services are available there—such as mortgage services, investment advice, or account opening. If a service is not listed, call the branch or visit a larger branch nearby.