Cadence Bank branch hours vary by location, but most open at 9 a.m. on weekdays
Cadence Bank does not have a single opening time across all branches. Most locations open at 9 a.m. Monday through Friday, but some branches in larger cities or high-traffic areas open earlier at 8 a.m. or 8:30 a.m., and a few open later. Saturday hours typically start at 9 a.m. or 10 a.m. at branches that are open on weekends. Most Cadence branches are closed on Sundays, though some locations in major metropolitan areas may have limited Sunday hours.
The fastest way to find your specific branch's hours is to visit the Cadence Bank website, use their branch locator tool, or call the branch directly. Hours can change seasonally or for holidays, so checking before you go saves a trip. Drive-through windows often open before the lobby, which matters if you only need to deposit a check or withdraw cash.
Key Takeaways
- Most Cadence Bank branches open at 9 a.m. on weekdays, but hours vary by location and some branches open earlier or later depending on traffic and demand.
- The Cadence Bank branch locator on their website shows exact hours for each location, including Saturday and holiday schedules, and separates lobby hours from drive-through hours.
- Calling your branch directly at the number listed in the locator is the most reliable way to confirm hours on the day you plan to visit, especially around holidays.
- Many Cadence branches offer drive-through service with extended hours separate from lobby hours, so the drive-through may open before 9 a.m. even if the lobby opens later.
How to find your branch's exact opening time
Go to the Cadence Bank website and use their branch locator tool. Enter your city, zip code, or address, and the tool will show you every branch near you along with their hours. The locator displays lobby hours and drive-through hours separately, since drive-through service often starts earlier or stays open later than the main branch. You can also see which services are available at each location, such as safe deposit boxes or loan officers.
If you do not have internet access or prefer to speak with someone, call Cadence Bank's customer service line at 1-888-790-2265. They can tell you the hours for your nearest branch and answer questions about services available at that location. Customer service representatives can also help you find a branch with hours that work for your schedule.
Drive-through hours are often different from lobby hours
Many Cadence branches open their drive-through window before the lobby. A branch might open its drive-through at 8 a.m. but not unlock the front door until 9 a.m. If you only need to deposit a check or withdraw cash, the drive-through may be your faster option on a busy morning. Some branches also keep their drive-through open later than the lobby, which can help if you need to bank after work.
The branch locator tool shows both sets of hours, so check which service you need before you leave. If you are unsure whether the drive-through can handle your transaction, call ahead. Teller services like opening a new account or getting a cashier's check require the lobby to be open.
Holiday schedules and temporary closures
Cadence Bank closes on major federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. On the day before or after a holiday, hours may be shortened or the branch may close entirely.
The branch locator tool usually updates for upcoming holidays, but if you are planning a visit around a holiday, call your branch directly to confirm it will be open. Weather-related closures are also possible in some regions, and the bank posts these on their website and social media accounts. During severe weather, drive-through service may remain open even if the lobby closes.
What to do if your branch is closed
Cadence Bank operates ATMs at most branches and at many retail locations, and these are available 24 hours a day. You can deposit checks, withdraw cash, and check your balance at any Cadence ATM without waiting for the branch to open. ATM deposits are usually processed within one business day.
For transactions that require a teller — such as opening a new account, getting a cashier's check, or discussing a loan — you will need to visit during business hours. If your nearest branch has inconvenient hours, ask whether another Cadence location nearby has hours that work better for you. Some branches in the same city may have different schedules.
Mobile and online banking as an alternative
Many banking tasks do not require a branch visit at all. Through the Cadence Bank mobile app or website, you can transfer money between accounts, pay bills, deposit checks by photograph, and manage your account settings. These services are available 24 hours a day, seven days a week, so you can handle routine transactions whenever it is convenient for you.
If you need to reach customer service outside branch hours, Cadence offers phone support during extended hours. The customer service number is 1-888-790-2265, and you can also message the bank through their website or app. Email support is also available, though response times may be longer than phone support.
Frequently Asked Questions
Does Cadence Bank open early on weekdays?
Most branches open at 9 a.m., but some open at 8 a.m. or 8:30 a.m., particularly in downtown areas or busy locations. Drive-through windows often open even earlier. Check your branch's specific hours on the website or call to confirm before you go.
Are Cadence Bank branches open on Saturday?
Many branches are open on Saturday, usually from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., but not all locations have Saturday hours. Use the branch locator to see whether your nearest branch is open on Saturday and what time it closes.
Can I do my banking outside branch hours?
Yes. ATMs are available 24/7, and you can handle many tasks through the mobile app or website anytime. For transactions requiring a teller, you will need to visit during business hours or call customer service for guidance on alternatives.
What if I need to reach the bank on a holiday?
Branches are closed on federal holidays, but you can use ATMs, the mobile app, and the website. Call customer service at 1-888-790-2265 to reach a representative, though wait times may be longer on holidays.
How do I know if my branch has a drive-through?
The branch locator tool shows which services are available at each location, including drive-through access. If the locator does not clearly show drive-through hours, call the branch directly to confirm.