Check First Horizon's website or call before you go

First Horizon Bank branches keep different hours depending on location and day of the week. The fastest way to know if your branch is open right now is to visit firsthorizonbank.com, use their branch locator tool, and search for your specific location. The locator shows hours for today and the rest of the week.

If you do not want to search online, call your branch directly. The phone number appears in the branch locator result. Most branches answer during business hours, and staff can tell you whether they are open today and when they close.

First Horizon also operates a customer service line at 1-800-480-2265 that can direct you to your nearest branch and confirm hours. This line is available during standard business hours on weekdays. If you are calling on a weekend or holiday, the automated system can still connect you to branch information.

Key Takeaways

  • First Horizon's branch locator on their website shows real-time hours for each location, including today's schedule and which services are available.
  • Most First Horizon branches are open Monday through Friday during standard business hours, but Saturday and Sunday hours vary by branch, and many close on Sundays entirely.
  • Calling your specific branch directly is the most reliable way to confirm they are open before making a trip, especially on holidays or during weather emergencies.
  • The customer service line 1-800-480-2265 can help you find your nearest branch and its current hours if you do not have a specific location in mind.
  • First Horizon ATMs operate 24 hours a day at most locations, so you can withdraw cash and check balances even when branches are closed.

Standard First Horizon branch hours

Most First Horizon branches operate Monday through Friday from 9 a.m. to 5 p.m., though some locations stay open until 6 p.m. or close as early as 4 p.m. Saturday hours typically run from 9 a.m. to 1 p.m. at branches that are open on weekends. Many branches are closed on Sundays, and those that do open on Sunday usually have limited hours in the afternoon.

These are general patterns, not guarantees. Individual branches in different cities and neighborhoods may have different schedules. A branch near a shopping center might stay open later than one in a downtown office building. A branch in a rural area may have shorter hours than one in a major city. The only way to know your branch's exact hours is to check the locator or call directly.

Some First Horizon branches also close for lunch, typically between noon and 1 p.m., though this is less common than it used to be. If you are planning to visit during midday, confirm the branch does not have a lunch closure before you make the trip.

How to use the First Horizon branch locator

Go to firsthorizonbank.com and look for "Locations" or "Find a Branch" in the main menu. Enter your city, zip code, or street address. The tool will show all nearby branches with their addresses, phone numbers, and hours for each day of the week, including today.

The locator also shows which services each branch offers — some locations handle loans and investments, while others handle only basic deposits and withdrawals. If you need a specific service like a safe deposit box or notary services, check the branch details before you go. Some services may require an appointment even during open hours.

Bookmark your branch's page in the locator so you can check hours quickly in the future without searching again. Most branches update their hours in the locator at least once a week, so the information should be current.

What to do if your branch is closed

First Horizon operates ATMs 24 hours a day at most branch locations and many other places. You can withdraw cash, deposit checks (at ATMs with mobile deposit or envelope deposit), and check your balance any time, even when the branch is closed. ATMs accept most major debit cards, not just First Horizon cards.

For services that require a person — opening an account, applying for a loan, disputing a transaction, or getting a cashier's check — you will need to visit during business hours or call customer service. If your branch is closed today, you can call 1-800-480-2265 to ask about hours tomorrow or find a different location that is open. Many customers find it faster to call ahead rather than drive to a closed branch.

First Horizon's online banking platform and mobile app work 24/7 for transfers, bill pay, balance checks, and most account management. You do not need a branch to be open for these services. If your issue can be handled online or through an ATM, you do not have to wait for the branch to reopen.

Holiday closures and special hours

First Horizon branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays observed in their region or state. The branch locator typically shows holiday closures several weeks in advance.

During holiday weeks, some branches may have reduced hours even on days they normally stay open. For example, the day after Thanksgiving or the day before Christmas, a branch might close at 2 p.m. instead of 5 p.m. If you are planning a visit around a holiday, check the branch locator or call ahead to confirm the schedule. ATMs remain open 24 hours even on holidays.

Frequently Asked Questions

Can I do my banking online if the branch is closed?

Yes. First Horizon's online banking platform and mobile app work 24/7 for transfers, bill pay, balance checks, and most account management. You do not need a branch to be open for these services. ATMs are also available around the clock at most locations for cash withdrawals and deposits.

What if I need to speak to someone and the branch is closed?

Call customer service at 1-800-480-2265 during business hours, or use the chat feature on firsthorizonbank.com if it is available. For urgent issues outside business hours, check whether your issue can wait until the branch reopens or whether an ATM or online banking can solve it immediately.

Do all First Horizon branches have the same hours?

No. Hours vary by location, day of the week, and sometimes by season. A branch in one city may be open Saturday while another branch 20 miles away is closed. Always check your specific branch's schedule rather than assuming all locations match.

Can I deposit a check if the branch is closed?

If your branch ATM has mobile deposit or envelope deposit, yes. Otherwise, you can deposit through the mobile app if First Horizon offers that feature on your account type. If neither option works, you will need to wait until the branch opens or visit a different branch that is currently open.

What happens if I go to a branch and it is closed?

You will see the hours posted on the door or window. If you need to reach someone immediately, call the branch number or the customer service line. Most branches have an after-hours phone number on the door that connects to a recorded message or a live representative who can help with urgent issues.