Most New York banks open at 9 a.m. on weekdays, close at 5 or 6 p.m., and have shorter Saturday hours or are closed Sunday
The answer depends on which bank you use and what day it is. Major chains like Chase, Bank of America, Citibank, and KeyBank operate on similar schedules across New York, but branches vary by location. A branch in Manhattan may stay open later than one in a smaller town. The fastest way to know your specific branch's hours is to search the bank's name plus "hours" on Google Maps or call the branch directly.
If you need to do banking today and it is after 5 p.m. on a weekday, most physical branches are closed. However, you can still use ATMs, mobile banking, and online transfers 24/7. If you need to speak to someone, you may be able to reach customer service by phone, though wait times are often longer in the evening.
Key Takeaways
- Weekday hours for most New York bank branches run from 9 a.m. to 5 or 6 p.m., with some locations staying open until 7 p.m.
- Saturday hours are typically 9 a.m. to 1 or 2 p.m., and most branches are closed on Sunday.
- Federal holidays close all bank branches, even if they would normally be open.
- Google Maps, the bank's website, or a phone call to your branch gives you the exact hours for your location today.
How to find your branch's hours right now
Open Google Maps on your phone or computer and search for your bank name and the neighborhood or street where your branch is located. The hours appear in a box on the right side of the screen, along with a green "Open" or red "Closed" label. If the branch is open, it also shows how long until it closes.
If you do not have internet access, call the branch directly. The phone number is usually on your debit card, in your bank statements, or in the bank's app. A staff member can tell you today's hours and whether they can help with what you need to do.
Weekend and holiday hours in New York
Saturday hours vary by branch and bank. Chase branches in New York typically open at 9 a.m. and close between 1 and 3 p.m. on Saturday. Bank of America and Citibank follow similar patterns, though some high-traffic locations may stay open until 4 or 5 p.m. Sunday closures are standard across all major banks in New York.
Federal holidays close all bank branches. These include New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. If today is a federal holiday, your branch is closed even if it would normally be open.
What you can do when the branch is closed
ATMs work 24/7 and let you withdraw cash, deposit checks (at most banks), transfer money between accounts, and check your balance. You do not need the branch to be open to use an ATM.
Mobile banking apps and online banking portals let you pay bills, transfer money, deposit checks by photo, and manage your account at any time. If you need to speak to a person, most banks have phone customer service available outside branch hours, though response times may be slower in the evening or on weekends.
When you need to visit in person
Some tasks require you to go to a branch: opening a new account, getting a cashier's check, accessing a safe deposit box, or resolving a dispute that requires a manager's signature. If you need to do one of these things, plan your visit during weekday business hours when staff is fully available. Calling ahead to confirm the branch can handle your request saves a trip.
If you are out of state or traveling, you can often complete account tasks by phone or mail instead of visiting a branch. Ask your bank whether your specific need can be handled remotely.
Banks with extended hours in New York
Some branches in high-traffic areas like Midtown Manhattan, Downtown Brooklyn, or major transit hubs stay open until 6 or 7 p.m. on weekdays. These are exceptions, not the rule. Check your specific branch on Google Maps or the bank's website to see if yours is one of them.
Credit unions sometimes have different hours than big banks. If you bank with a credit union, search for your branch's hours separately, as they do not follow the same standard schedule as Chase or Bank of America.
Frequently Asked Questions
Can I deposit a check at an ATM after the branch closes?
Most banks allow check deposits through ATMs 24/7, though the deposit may not post to your account until the next business day. Some ATMs have limits on the number or dollar amount of checks you can deposit at once. Check your bank's app or website for your specific ATM's deposit rules.
What if I need cash and all branches are closed?
Use any ATM from your bank or a network your bank belongs to (like Allpoint or MoneyPass). If you do not have a card or your card is not working, you will need to wait until a branch opens or contact customer service by phone to discuss options.
Do all New York banks have the same hours?
No. While major chains like Chase and Bank of America follow similar schedules, smaller banks and credit unions may have different hours. Some branches open later or close earlier than others. Always check your specific branch rather than assuming all locations are the same.
Are banks open on Thanksgiving or Christmas?
No. All bank branches close on federal holidays, including Thanksgiving and Christmas. ATMs and online banking remain available. If you need cash or to make a transfer on a holiday, use your ATM or mobile app.