Where to look for your account number in the app
Open the Old National Bank app and tap the account you need the number for. On most versions, the account number appears on the main account view — usually near the top under the account name, or in a row showing the account type and balance. If you see only the last four digits, tap "Account Details" or a similar link to reveal the full number.
Some older versions of the app hide the full account number behind a security screen. Look for an eye icon, a "Show" button, or a settings gear near where the number should be. Tap it to unhide the digits. If the app shows only a masked version (like ••••5678), you may need to use a different method to find the complete number.
Key Takeaways
- The account number usually displays on the main account view in the Old National Bank app, often below the account name or next to the balance.
- If only the last four digits show, tap "Account Details," "Account Information," or a similar option to reveal the full number.
- Some app versions require you to tap an eye icon or "Show" button to unhide the complete account number for security reasons.
- If the app will not display the full number, log into Old National Bank's website or call their customer service line to retrieve it.
Using the account details screen
Once you tap into "Account Details" or "Account Information," the full account number should appear on that screen. This section typically also shows the routing number, account type (checking or savings), and the current balance. Write down both numbers if you need them — many transactions require both the account number and routing number together.
If the details screen still masks the number, check whether you need to verify your identity first. Some banks require a second login or a security question before displaying sensitive account information in the app.
Checking the app settings or profile menu
If the account number does not appear on the main account view, try the app's settings or profile menu. Tap the menu icon (three horizontal lines) or your profile picture, then look for "Account Information," "My Accounts," or "Linked Accounts." Some versions of the Old National Bank app organize account details in a separate section rather than on the home screen.
The settings menu may also show a list of all accounts linked to your login, with the option to view details for each one. Select the account you need and look for the account number field.
What to do if the app does not show the full number
Older versions of the Old National Bank app sometimes limit what they display for security. If your app will not show the complete account number no matter where you look, log into Old National Bank's website instead. The website version usually displays the full number without restrictions.
If the website also masks the number, contact Old National Bank's customer service directly. Call the number on the back of your debit card or visit an Old National Bank branch in person with your ID. A representative can provide your account number immediately and confirm it matches your records.
Updating or reinstalling the app
If you are using an older version of the Old National Bank app, an update may fix display issues. Open your phone's app store (Apple App Store or Google Play), search for Old National Bank, and check whether an update is available. Tap "Update" if one appears, then restart the app and try again.
If updating does not help, try uninstalling and reinstalling the app. This clears any cached data that might be preventing the account number from displaying. After reinstalling, log back in and navigate to your account details. The fresh installation often resolves display glitches in older app versions.
Saving your account number safely
Once you find your account number, store it somewhere secure but accessible. Write it down in a password manager, a locked notes app, or a physical notebook kept in a safe place. Do not email it to yourself or text it, as these methods leave a digital trail that could be compromised.
If you need the number frequently for transfers or bill payments, consider saving it in your bank's app as a payee or in your bill-pay system. Most banks allow you to store account information securely within their platform so you do not have to look it up each time.
Frequently Asked Questions
Why does the Old National Bank app only show the last four digits?
The app masks most of your account number by default for security. Tap "Account Details," "Show," or an eye icon to reveal the full number. If those options do not appear, the app version you are using may have limited display features — try the website instead.
Can I see my account number if I am not logged into the app?
No. You must log in with your username and password to view account details, including the account number. This protects your information if someone else picks up your phone.
Is it safe to screenshot my account number from the app?
Screenshots are stored on your phone and may sync to cloud storage, creating multiple copies of sensitive information. Write the number down instead, or use your phone's secure notes app with encryption enabled.
What if I forgot my Old National Bank login?
Use the "Forgot Password" or "Forgot Username" option on the app login screen. Old National Bank will send a reset link to your email or phone. If you cannot access those, call customer service or visit a branch with your ID to regain access.
Do I need both the account number and routing number?
Most transfers and bill payments require both. The routing number identifies Old National Bank, and the account number identifies your specific account. The app usually shows both in the Account Details section.